billyGO Air Conditioning & Plumbing in Dallas

17430 Campbell Rd Suite 207, Dallas, TX 75252

billyGO Air Conditioning & Plumbing
about

billyGO Air Conditioning & Plumbing in North Dallas (previously Master Tech) is your go-to partner for reliable HVAC and plumbing services in the greater Dallas-Fort Worth area. Specializing in plumbing, drains, air conditioning, water filtration and air quality solutions, billyGO is renowned for our unique One Hour Appointment system, ensuring prompt and convenient service. With a commitment to customer satisfaction, our team excels in providing quality plumbing and AC repairs, installations, and maintenance. billyGO's 24-hour emergency services further underscore our dedication to being there when you need us most. billyGo sets the standard for timely and trustworthy plumbing and HVAC services, making us the #1 trusted choice for in DFW."

reviews
review №1

Quan Phan was such a joy to work with today!!! He was very clear and transparent explaining to me the processes and the task at hand. He is very sharp with an endless wealth of knowledge which is truly amazing. I would highly recommend Quan Phan for all of your plumbing and HVAC need and will use him again for sure.

review №2

review №3

Troy did an excellent job restoring the AC at lightning speed! He saved the day!

review №4

Excellent service! Ac went out saturday night about 3am and Dylan came out to the house at 7 30 am and the ac was up and running by 8am 10 stars if i could!!!!!

review №5

I worked with Caiden he was very knowledgeable, polite and fixed my issue along with educating me along the way! Thank you so much will definitely use this company in the future.

review №6

They offer great customer service, are well informed, and provide great work.

review №7

We had a tune up appt today with Tray F. today. I can honestly say he went above and beyond to make sure we were set for the summer. Very friendly, polite, and knowledgeable about his work. We could tell he wasn’t the type to do a glance over and leave. Hope to get him again on our next tune up.

review №8

Tray Finto was our HVAC technician today. He was knowledgeable about our system and cleaned the outside unit expertly. ( we had a lot of acorns). He checked the unit in attic and checked the thermostat and all was running smoothly. He is kind and had great customer service skills. We will gladly use Tray again.

review №9

Excellent job. Thx

review №10

Our AC was leaking- I called yesterday afternoon and got an 8 am appointment today. Jordan came out and repaired the leak and also noticed we needed a start up kit on our compressor to keep the voltage from going too high. Anyway, we liked his professionalism and friendliness.

review №11

Mike and Joe were very personal and answered all my questions . I would highly recommend them to anyone. Thanks again for your service.

review №12

Greg Pizarro was the technician that came out today and did a leak test on our plumbing and sewer line. It was very nice and informative about what he was doing. This is the second time I’ve used Billy Go Plumbing and they do a great job and always and a very nice and informative technicians. Based on today’s experience, I suggest to use Billie go air conditioning plumbing for your needs

review №13

Billy Go’s technician, Tray Finto, gets an A+ from us for resolving our HVAC problem. He’s a skilled, knowledgeable and professional technician. We appreciate his clear explanation of the problem and timely resolution!

review №14

Greg came out and did the inspection. He was very friendly and told me everything he would be doing.

review №15

Greg Pizarro came out and pressure tested my system. He did a great job! Quick and professional. Thank you Billy Go and Greg!

review №16

review №17

Greg was great! Very professional and answered any questions I had. I highly recommend.

review №18

Greg did an outstanding job doing the hydro static test. He was very polite and was very conditioned in looking at the sewage line and pipes in our home. I would recommend him to anyone for sure

review №19

Great service and complete dedication to customer satisfaction.

review №20

Excellent technician company very fortunate to have Kyle

review №21

Quan was very thorough and explained everything he was doing as he performed the tests he was here to do. He was respectful of my property and went above and beyond to provide excellent service. I will definitely hire him again.

review №22

Awesome job done by Troy Bentley - very professional and thorough

review №23

Britton was a great help, very knowledgeable and got our AC up and running in no time. Would definitely use him again as a technician

review №24

BillyGo was awesome! First ones on the scene last ones to leave. Marco was a great technician and I would highly recommend him! Would use billyGO again in a jiffy.

review №25

Marco is so knowledgeable! Highly recommend!

review №26

Great job! Cuorteous, on time and friendly!

review №27

Chase was awesome…explained what the problem was, and got it resolved. Very professional, and efficient.

review №28

Jordan and Trey were very professional and did a thorough job of checking our HVAC systems and providing results of there findings. I would definitely recommend BillyGo!

review №29

We’ve used Billy Go for several years, always reliable. Jordan did a great job servicing our HVAC unit, explaining in detail wheat was found and he quickly fixed all issues. Thanks Jordan

review №30

Matthew Mathis gave us professional service. He did a great job, very knowledgeable and cured our drain problem. He was very thorogh in diagnosing the issue. We highly recommend this company.

review №31

Our AC wasn't blowing cold, and with summer around the corner, we didn't want to take any chances. The billyGO HVAC technician arrived on time, was incredibly friendly, and quickly diagnosed the issue. Not only did they fix our Air Conditioning, but they also took the time to explain what was wrong, what they did to repair it, and even cleaned up our outdoor unit at no extra charge. The level of professionalism and attention to detail was impressive. We're beyond satisfied with the service and highly recommend billyGO to anyone needing HVAC work!

review №32

Used billyGO for repair of hvac system. Made appointment when on vacation, Jordan showed up as scheduled, was very knowledgeable, helpful and skilled in our Carrier system. Recommend his services!

review №33

"I recently had my AC unit serviced by HVAC Jordan Wiggins and I couldn’t be happier with the experience! The technician was punctual, professional, and clearly knowledgeable. They took the time to thoroughly inspect the unit, explained what needed to be done, and made sure everything was working perfectly before they left. The service was fast, efficient, and reasonably priced. I’m really impressed with the quality of work and will definitely be calling them for future maintenance. Highly recommend!"

review №34

Quan with Billy Go plumbers was so nice and extremely experienced 15 years in the plumbing business. He's a father of four boys very well educated and extremely professional. I would extremely recommend using Billy.Go for all of your plumbing needs! ✨️

review №35

review №36

Great work. Enjoyed working with Marco Vasquez. Awesome communicator. Answered all our questions.

review №37

Marco was very knowledgeable and kind! He worked quickly and resolved our plumbing issue promptly.

review №38

review №39

Marco Vasquez is a great tech. Pleasant to work with

review №40

The technician Mr. Peza came out and found the source of our issue. He was able to resolve the matter quickly and communicated the resolution to me as the property owner. I appreciate his detailed explanation and follow up.

review №41

Chase worked long and hard to resolve our issue

review №42

review №43

Keith was on time, knowledgeable, and communicated well, explaining all the steps during his time and answering all my questions. I will definitely call him again!

review №44

Worked with Andres R today. Can’t say enough about this man. He was incredibly helpful, honest, kind, and a straight shooter. It says a lot about the company, BillGo Plumbing, who hired him and put the necessary tools, training, and financing options in his hands to make this service call effortless and worry free for our family. When other home service companies are seemingly always trying to upsell or just take advantage of home owners in crisis, Andres was the exact opposite —-and exactly the type of value-oriented person I would want to work with. I received a fair price on a camera service to get the facts and data about our cast iron problem. From there we got several options of quotes to consider, each were itemized, fully transparent, easy to understand and fairly priced. What’s more, they offered incredibly fair financing options to make the expenses easier to stomach. Will definitely be working with Andres and BillyGo from here on out. Thank you Andres! -Scott, Dallas

review №45

I was skeptical on pricing for the current job however Quan made the necessary price adjustments as needed. Quan was an overall great person to talk to and informed us when there was any possible issues. I must also thank all the other plumbers and excavators for coming to apply their diligent work for the repairs.

review №46

I won’t call anybody else

review №47

Very impressed with Quan Phan, great guy and professional. His work was very detailed and I enjoyed getting to know him as well. We just competed foundation work and we so glad to have a quality pressure check done to ensure we didn't have any issues. Thank you Quan!

review №48

Troy, Trey and Richard did a great job with our recent service and installation of new systems. Troy even returned to help my son set up the new thermostat. We’re very happy with the service we received.

review №49

Bryce from BillyGo plumbing was punctual, did a thorough examination, and conferred with his team to provide me with exactly the analysis and information I needed to go forward with repairs. I use BillyGo for plumbing, electrical and HVAC.

review №50

Quick response, they showed up like they said they would in a 1 hour window Marco very friendly, explained everything
Price a little high, but it’s Super Bowl Sunday so not unreasonable!

review №51

FINALLY!!!! Jordan is someone that takes pride in their work and has the required knowledge and skills to troubleshoot properly and put together a plan to solve the issues.

review №52

What great service! Britton and Tray came prepared, knew the history of repair and maintenance done on our HVAC units. They were very thorough and did not rush thru the service. ⭐️⭐️⭐️⭐️⭐️

review №53

Jordan and Chase did a great job addressing and fixing my HVAC issue today. They quickly identified the problem, walked me thru it, and had everything needed on hand to fix it right away.

One of the things I love most about being a billyGO member/customer is that I’ve always had same day service and repair if needed.

review №54

Very knowledgeable

review №55

Troy was on time, professional and knowledgeable. He competed a checkup on 3 heating units. He was very helpful and efficient and I highly recommend him.

review №56

Troy serviced our HVAC system today as we were having some heating issue. He went far and beyond to make sure everything was working as it should and took his time with it. He was very informative and answered all my questions. I am very pleased with his service today. Job well done!

review №57

BillyGo is fantastic. We have used them several times for HVAC and plumbing services, and they are always professional and speedy. Everyone is great, but Britton Schneider is stellar!!

review №58

Jordan always providing a great work and very thorough in his inspections!

review №59

Britton is an excellent HVAC tech: respectful, thorough, takes plenty of time to educate and insure customer satisfaction. We will continue to use BillyGo for all our HVAC needs.

review №60

Troy @ BillyGO was an outstanding tech. He diagnosed and offered a temporary/affordable solution to get me through the frigid temps. He thoroughly explained the need for some equipment upgrades and proposed another affordable solution for that! I will definitely call him back.

review №61

review №62

Jordan was great in-completing our heating inspection. Answered all questions and gave me good advice. Thank you!

review №63

I am pleased with their services, very professional guys.

review №64

Britton is very professional and does a great job.

review №65

Troy came out today because heating unit was not keeping up with a super cold. He also reminded me that the filter arrow goes up in the unit. He gave me information too for future reference as to insulation in the attic. Troy is very knowledgeable, very pleasant and polite and so helpful! Thank you so much, Troy!

review №66

Extremely professional. From the person who answered the phone and scheduled the appointment to the plumber who did the work. They were great at keeping us informed, got our approval before the work was performed, and notified us when work was completed. Did not try to upsell us and cleaned up after the work was completed. They also told us what was being done and why. I will definitely use their services anytime. I needed them and HIGHLY recommend them for anyone I know that needs plumbing service

review №67

Troy Bentley just completed my heater maintenance, and, as always, did a great job. He is detailed, thorough and knowledgeable, which I really appreciate. I like knowing the technical details and he explains everything well, including what to watch for going forward to avoid HVAC problems. So glad he was able to get here today, before the cold snap. Thanks, Troy, for always providing great service!

review №68

Greg was very descriptive about what he was going to be doing with the hydration of drainage pipes. It was complete within an hour. Would recommend Billygo Plumbing and Air Conditioning.

review №69

Very professional.
Appreciate the great explanation of procedure being performed.
Great on time service.

review №70

Bryce Jones is one of the most professional and knowledgeable people I have ever dealt with and not just as far as plumbers go. If I could hire him for my business I would. He was prompt, professional at all times, diagnosed our issues quickly and was extremely thorough and detailed. If you need a plumber, please call and request him from Billy Go

review №71

Greg was great. Very personable and explained in detail what was involved in a pressure test and what the results verify. I would highly recommend this company.

review №72

Michael stoll serviced our A/C units. Great service and nice guy.

review №73

Michael S. came on short notice to address a compressor issue and a loud supply vent that two other HVAC companies were unable to diagnose and fix. Great service! I highly recommend for any HVAC service needs.

review №74

Excellent service

review №75

The Technician, Michael, did a great job. He cleaned what need to be cleaned and will be coming next week to follow up on the family plan that I paid for. I am so grateful that he was able to come out as soon as he did and did a wonderful job.

review №76

Britton, my MasterTech technician, was prompt, cordial and professional. He explained what was needed and set about making the correction. He completed the task efficiently and was done in a reasonable amount of time. Thank you Britton and MasterTech.

review №77

Very experienced and smart technician. He definitely knows his stuff with his nifty tools. Very happy with Troy’s work , will work with Troy again if required

review №78

Excellent service!

review №79

Michael S. showed up early and took care of everything! Amazing service and prices. Explained the best options and worked with me on what I can afford. Can’t be more satisfied. Thanks so much!

review №80

Omar was very thorough and thoughtful in how he rap lines the issues. He prioritized our repair and safety needs. Highly recommend!

review №81

Michael was our service coordinator for a very difficult and challenging 1 bdrm condo HVAC replacement. His evaluation in terms of a new unit was spot on so we did not over, nor under invest in a system. His delivery promise was the next day (which I found extraordinary.) They had the right equipment and service techs ready to go despite this oppressive hot weather.

Omar and his assistant did a great job working within a very tight installation space successfully. They got the HVAC unit into the condo ceiling and the outdoor cooling unit up on the roof within a few hours.

The job was complicated by a shorted out/disrupted wire connection between the 13th floor unit and the 17th floor roof unit. Michael arrived on the scene to help Omar diagnose the problem, work with building management on reviewing building charts, and finding the right way to pull a new wire from 17th roof to 13th floor unit.

GREAT JOB! THANK YOU SO MUCH MASTERTECH TEAM!

Photo: the tight space they worked in to replace the unit in the crawl space roof of the bathroom.

review №82

Awesome tech! So glad they came to my rescue! They will be the first ones I call from now on if the need arises ❤️

review №83

review №84

Great service, the technician was Friendly and gave great advice and tips on how to give more life to our AC unit

review №85

Britton was excellent and explained everything that he was going to do for my A/C maintenance. Very detailed and Very professional! Thank you!

review №86

Troy and the gang handled everything with attention to detail and high quality care. Great service great team.

review №87

Michael was very professional and prompt in getting to my house on time. He went to work immediately to diagnose the problem with my air and solved it within an hour. Thank goodness it was all under warranty. Thank you so much.

review №88

Stellar!
Britt did an amazing job. He provides stellar quality of work. He’s knowledgeable and friendly. Will definitely use Britt and MasterTech again and will recommend to friends and family.

review №89

James was very knowledgeable, friendly, professional and helpful

review №90

Master-Tech isn’t the cheapest solution to your HVAC problems, but I think they are the best! They attend to everything in a polite and professional way. I am very pleased with my new system; it runs much more efficiently than the old one. They even replaced my thermostat with one I can control from anywhere using my phone.

review №91

Omar was AMAZING! He communicated throughout the entire process and made sure I understood what was going on w/my AC repair. He was kind, professional and wore shoe covers when entering my house. I HIGHLY recommend this service and would personally request him if I needed to.

review №92

Salvador was great, professional, and hard working. He stayed as long as it took to get the job done and would show and talk to me about the problems we were facing.

review №93

Oscar is 1000% more professional and knowledgeable. We only hope you let us keep him as long as we keep our service contract. All around professional.

review №94

Salvador Mendoza came to my house today! What a fresh breath of air! Very kind he explained everything to me, showed me the prices before starting. Very knowledgeable, and did the work in a timely manner. I hope if you use this Co you get him as your tech. Thank you Salvador!

review №95

Very impressed with Master Tech A/C technician!!!! Highly recommend Master Tech!!!! Fast response and excellent service!!!

review №96

Henry Toliver was fantastic. He was very thorough, Knowledgeable and was able to walk me through his whole process. Worked very hard, answered all my questions and was pleasant to speak with. I highly recommend Master Tech for HVAC and I highly recommend Henry.

review №97

Britton was our technician. He was knowledgeable and efficient. In addition he was extremely courteous and kind to us.

review №98

Prompt, great customer service from sales, technicians, and people at the office. Great customer experience and I would recommend to any.

review №99

Omar did a fantastic job working on our system. He also gave me some great recommendations to prevent problems from occurring down the road!

review №100

James Hall did an excellent job.

review №101

Good job.

review №102

Omar was fantastic. Very thorough and explained the work clearly.

review №103

We called MasterTech Service to performed annual maintenance of our air conditioning system. Omar Santoyo serviced our unit. He was professional and performed excellent maintenance on our system. I HIGHLY recommend Master Tech Heating & Air Conditioning Company.

review №104

Loved their service and insight

review №105

Great service. Super professional and transparent. Omar was great! Thanks so much for the speedy response and such a professional service

review №106

review №107

MasterTech did a great job tuning our HVAC systems. Michael was professional and clearly presented the issues that need attention, as well as our short term and long term options.

review №108

I recently had the pleasure of having Technician Salvador Mendoza from MasterTech plumbing fix my water heaters, and I couldn't be more satisfied with the service. He was extremely knowledgeable and friendly, quickly diagnosing and resolving the issue. His professionalism and expertise were evident throughout the entire process. I highly recommend Sal and mastech for any plumbing needs!!

review №109

Troy with Master tech came in. Fixed my AC because it would turned off and the drain was clogged up and it took him. You know about 20 minutes to do the whole job and he cleaned out the the drain and check the outside unit and was very friendly newest job and got back to work and did everything I thought very well. Very nice gentlemen. So give him a five star rating and I recommend going to somebody else's house and take care of their business. Thank you

review №110

Troy was great! Very knowledgeable and got the AC fixed quick.

review №111

Informative and pleasant. Happy with service provided and explanations of what may be needed in the future.

review №112

Technician was courteous & knowledgable. Explained everything throughly & and not attempt to upsell anything.

review №113

Britton was thorough and very knowledgeable. We highly recommend his service.

review №114

*Update* I’ve now used MasterTech for both plumbing repair and HVAC.

HVAC: Troy is an expert of his craft, and thoroughly explained our issues throughout his troubleshooting process. We had a 42 year old system that he was able to skillfully diagnose, while also explaining multiple safety issues that the previous home owners might have caused by neglecting to maintain the system. We decided to go with a new inside and outside system, and Omar and his technicians did a phenomenal job. They set clear expectations for the day and followed through to a T. Omar spent additional time after everything was installed and cleaned to ensure I knew a few things about the machine, filters, and even helped me setup the new system thermostat with its app. We’re members of their maintenance program now and if trust them for any HVAC repairs you won’t be sorry.

Plumbing: Adam is amazing. Super honest and transparent the entire time. Adam was able to help with testing our home and verifying we didn’t have any leaks, and even went above and beyond for documentation to help us provide the city of Lewisville what they needed to take a bigger look at a city leak. We are now needing some other unrelated minor plumbing work done 6 months later and I immediately called Master Tech because I know it’ll be done right for a fair price.

review №115

Britton came to fix my A/C and did an outstanding job! Very friendly and very professional, I would recommend him to anyone out there!

review №116

Britton came out did an awesome job

review №117

I had a leak coming from somewhere but didn’t know the source . James was thorough in finding the problem ! He was courteous and on time besides doing a great job. I would highly recommend this company . But ask for James if you have a plumbing issue !!

review №118

Britton and MasterTech keep me posted on arrival time. He was able to stop the rattling/noise coming from my bedroom vent. Now I can sleep. Thank you.

review №119

Omar was very professional and knowledgeable of my unit and how to optimize the system. He recommended insulation to enhance my homes ability to keep the cooling and heating systems work at their best capacity. He was respectful of my white rug, wearing the proper shoe covering. He was patient as I was running behind getting home and he tackled my jungle of a backyard in order to service the outdoor unit. Thank you!

review №120

review №121

review №122

review №123

Britton was very professional and worked timely. Very much appreciated his service.

review №124

Great customer service and on time. Omar was very professional and explained everything in great detail.

review №125

A mastertech technician came out recently because we were experiencing hvac issues. The technician told us one of our motors was failing, and we also need a few other things replaced. He also said the entire system would need to be replaced soon so he would give us a quote for that too. The quotes were so OUTRAGEOUS, we sought out more opinions. Turns out we just had a clog!! The system and motors are fine! It’s so disappointing to see a company like MasterTech rip customers off so badly. This is your reminder to always get a second and third opinion.

review №126

Extremely professional and knowledgeable. Was able to come out quickly and explained everything clearly. I Highly recommend Mr troy Bentley and master tech.

review №127

The technician arrived on time and did a good job installing and explaining the work being done.

review №128

Britton Schneider from Master Tech did a thorough seasonal checkup of our AC unit today. He was punctual, knowledgeable, and took the time to explain everything clearly. Overall, a solid service experience.

review №129

Very helpful and polite really appreciated the professionalism of our service tech

review №130

I’m very satisfied with MasterTech service. Troy made me feel comfortable, he knows exactly what to do & they installed my whole unit. I’m really satisfied with their service. My air conditioning is blowing snow flakes in the summer 🥶 🥶brrrr lol it’s colder than it ever been…..5 Stars⭐️

review №131

Omar was amazing and very knowledgeable, helpful, polite. One of the best technicians I’ve experienced.

review №132

Michael Stoll was my service tech. He came out on Sunday 6/16 at 9pm. He was very courteous and professional. He explained the problem and fixed it quickly. Great Service!

review №133

I always request Troy. He was out this week for my Spring HVAC Tune Up. He fully checks multiple items and if he has recommendations gives comprehensive options. Very helpful!

review №134

Good service great customer care technician was very nice and professional thank you 😊

review №135

Michael provided outstanding service. He is highly skilled and very professional. I highly recommend MasterTech.

review №136

Always great communication with their team! While AC is costly, I know the money is going to good work.

review №137

Omar was professional and worked quickly to diagnose the issue, very pleasant to speak with as well!

review №138

We purchased an HVAC unit from Mastertech for over $10,000. The salesman up sold us a 10 year warranty that covers pretty much anything that could go wrong with the unit. Our AC unit went out the other day so we called them to service it and they tell us they no longer service our area. We’ve called back multiple times and all we get is attitude from them claiming they no longer service our area. So basically they took money from us for this extra 10 year warranty and now are refusing to provide us the service, which is theft. I would like my money back for the warranty I paid for since you are not going to honor it. I will be reporting to the BBB and anywhere and everywhere else to warn people about this company that steals your money. Stay far away. Shady business practices and more than likely illegal, they definitely have no problem scamming people. I also want to be clear this is not the manufacture warranty I am talking about. Master tech directly sold me an extra warranty to cover costs that the manufacture warranty does not.

review №139

Omar was excellent. Did the work, explained issues and proposed solutions. Very courteous and friendly.

review №140

Britton was very professional and is an expert in his field of a/c. He left the work area clean and fixed with no further call backs. And I felt safe when he was here.

review №141

Great experience with Britton and will certainly use then again for future HVAC needs!

review №142

Michael was polite & friendly
Informed me about my air conditioner & explained in detail what was done
I’m very happy with the service & will be using Master Tech for all my needs

review №143

Salvador was quick and efficient when fixing my toilet! We love Master Tech!

review №144

review №145

My 2 year old and 5 month old had a cough for nearly 3 months. The doctors thought it was allergies or air quality problems. I had my ducts looked at by another company and they quoted an unreasonable amount for the work. I called MasterTech and they sent me Troy. He explained everything in plain English and made me feel comfortable through the whole process. After the cleaning, my house smells better, the AC runs more efficient, and best of all, my girls are no longer coughing. I’m very pleased with Troy and MasterTech.

review №146

Spring HVAC completed by Britton Schneider in a professional manner, keeping me informed, providing efficient, focused work and answering questions Communicates the situation well to the customer. Spring and Fall checkup of HVAC included with contract. This company also does plumbing.

review №147

Troy did a great job!

review №148

The service tech was great. Very informative, knowledgeable, and polite!!

review №149

HVAC was making a loud noise and Omar figured out that we needed a new compressor! He was professional and so knowledgeable!

review №150

Very happy with the service

review №151

Very thorough and informative. Detailed further enhancements and preventative maintenance options.

review №152

Michael was my service technician this morning. He was able to quickly ascertain what the problem was and clearly communicated the solution. Just over two hours later the problem was solved and the house is already cool and comfortable. I highly recommend Michael and MasterTech.

review №153

Had my summer tuneup today and Britton was fabulous! This was the 2nd time he’s been to my house and he’s always professional and does a great job! Highly recommend!

review №154

Professional, friendly, knowledgeable, and informative.James replaced my outdoor faucet quickly and easily without trying to up sell me on anything. No more soggy ground under the faucet. Perfect!

review №155

Very good experience with masterTech. Omar was very friendly and informative on what was checked and recommended with the check up on the AC units.

review №156

Troy Bentley was very through examining my ac unit and explained all the things that needed attention. I trust his judgemental because he was very knowledgeable in the repairs that are needed.

review №157

Prompt response and thorough.

review №158

Troy was fantastic.

review №159

Troy B. Came out the same day I called and did a wonderful job. Troy even remembered our attic layout from over a year ago! Will definitely use again. 😃

review №160

Omar did a fabulous job in diagnosing the problem and following up to make sure it was taken care of timely

review №161

Omar did a great job. He arrived on time, was very polite and knowledgeable. I would be happy to have him back in my house anytime. This is an excellent company and they treat veterans very well.

review №162

review №163

Our family has previously been with Wilson Home Services and I did not know what to expect with the transition to MasterTech. The Sunday before Memorial Day, my outdoor A/C unit stopped running. Troy was our technician. His ability to quickly troubleshoot and resolve the issue was really awesome! I trust Troy and MasterTech with our future HVAC needs. The scheduling process and real-time / online technician arrival updates are appreciated. I was happy to join their yearly membership that provides part discounts and yearly maintenance. Using MasterTech has been an A++ experience.

review №164

review №165

Troy just came out again, still doing great work. Thank you!

review №166

Extremely knowledgeable technician. Great company.

review №167

Michael helped resolve a completely clogged drain and replaced a rusted drain pan in a very hot TX attic! This prevented significant future damage

review №168

After a slight confusion about an installation 2 years prior, Omar resolved the problem, conscientiously going above and beyond, fully understanding the situation and voluntarily arranging a solution. Give him a raise for sensitivity in customer relations.

review №169

Omar did a great job! He explained why a noise is occurring when a/c goes on and off. He did the 6 month check up. Now my a/c is ready for summer. Thank you Omar!

review №170

review №171

Omar provided excellent.service today, explained everything and performed a timely repair.

review №172

review №173

review №174

Great job
On time
Very polite and professional
Omar is 6 stars

review №175

Omar was very pleasant. He answered all our questions and he fixed the problem.

review №176

Appreciate Omar from MasterTech coming out late in the day to check out my A/C. Turns out to be nothing to worry about. Omar is a true professional!!

review №177

review №178

Troy Bentley is awesome!

review №179

Britton has been my technician before and I won’t use anyone else! He is punctual, informative , and is able to find the problem, fix it quickly and is great at giving estimates and trying to keep my costs down!

review №180

Excellent customer service. Techs arrive on time and are very thorough. No push to upcharge you.

review №181

Awesome job done by Adam.

review №182

review №183

Excellent service, great detail and very thorough!

review №184

2024:Troy and his team continue the master tech tradition of providing great service. Another 5 stars!

2022: Master Tech continues to provide perfect service and quality. David is an amazing asset and as always provides prompt and quality work.

2021: After less than 24 hours of a freeze break after going 3 days without electricity during Snovid21, Master Tech had his team on site and worked into the evening to repair our leak so we could have water service again. Master Tech is a blessing to our community and does great work for a great price.

review №185

Michael was here for my routine maintenance checkup. He is very friendly and thoroughly explained everything to me.

review №186

Fast, professional service.

review №187

review №188

My master tech service was great and professional

review №189

Troy did a great job figuring out what was wrong with the AC. He went over and above ensuring pipes that were sweating in the utility closet were insulated, too. I highly recommend!

review №190

Michael did an excellent job. Prompt, professional service.

review №191

We always appreciate MasterTech’s attention to detail, responsiveness and care. Omar was thorough and helpful with our most recent HVAC service.

review №192

Troy Bentley at Master Tech is my go to guy. He's the bestwe've ever usedand worth every penny. We've wasted lots of money trying to use other companies.

review №193

Britton was excellent. Knowledgeable, professional, and friendly.

review №194

Michael did an amazing job!!! Thank you guys for having an amazing employee like Michael. You will always have my business.

review №195

We had (4) companies quote our total HVAC replacement including duct work. The quotes were about even but what made the difference was Troy at Mastertech. We recently purchased a house and the 80's HVAC/duct work needed some serious re-thinking. During the initial consult, the other companies missed stuff that Troy identified -> supplies to close to the return, relocate supplies near windows, changing the positioning of the attic unit to gain airflow efficiencies, etc.etc. Being in IT field for the past 30 years, the best engineers I worked with were people who were truly passionate about the work. I could tell during our initial conversation that he might of briefly left this universe and was in his happy place of static pressures, CFM and HVAC design principles. Thank you, great job!

review №196

review №197

Omarwas so professional very outgoing and explainable about everything i really recommend this company

review №198

Adam provides great service. He even remembered the names of our dogs! The work is always done quickly with no changes to the quoted price.

review №199

Excellent service!!! Professional & most helpful.. Would recommend to family & friends!!!

review №200

Mr.Troy. A very good and professional in his work. He solved the problem that I was having and gave me options of other solutions to my problems in the future that will occur .

information
  • 6 photos
  • 200 reviews
  • 4.7 rating
  • phone: +1 214-267-9944
  • website: https://billygo.com/
  • address: 17430 Campbell Rd Suite 207, Dallas, TX 75252
  • coordinates: 32.990359, -96.8066838
Last search
categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Air duct cleaning service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Plumber
Working hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
From the business
  • Identifies as veteran-owned: yes
Service options
  • Onsite services: yes
  • Language assistance: yes
Offerings
  • Repair services: yes
Payments
  • Credit cards: yes
  • Credit cards: yes