Open To Public HVAC Parts in Dallas

Absolutely 10/10! I'm a first timer. My A/C quit working, I did some research and then called ahead. I spoke with Chrystal. She told me that if I brought the fan motor with me, they would replace it after purchase. Meaning free labor! Yes, thank you. So, I made the drive. For less than 200 I replaced my fan motor and the capacitor. Chrystal even mapped the capacitor for me! It took me 26min 21 sec total to put it back together and turn it back on! My house is now cool. Thank you all!!!!

Outstanding Service – Above and Beyond!

I came in knowing almost nothing about fixing an AC unit — just that the capacitor and fan motor had gone out. I found this place online and gave them a call. Chrystal answered and was incredibly helpful right from the start. She looked up the parts I needed, confirmed they had them in stock, and gave me a clear price.

When I picked up the parts, Chrystal didn’t just hand them over — she actually walked me through the repair process and even drew a diagram showing exactly how to wire everything properly. During installation, I had a few questions and called back. She patiently walked me through it over the phone.

Fast forward three weeks, and I had the same issue with a second unit. This time, it was a breeze. I spoke with the tech, Matt, and again received nothing but top-notch service.

From start to finish, everyone I dealt with was knowledgeable, friendly, and genuinely cared about helping. You just don’t find customer service like this anymore. They saved me a lot of money and stress. Well done to the entire team!

This place is 50 minutes away from my house but was totally worth it. They are supremely helpful and actually good prices compared to online. They are also very well versed and will answer any questions you have. They will make sure you have the right part and make sure you are set up for easy installation. Even though this place is far if i ever have problems again this will be the first place i turn to for help and parts. Wish i could give 6 stars.

This place is a great resource for professionals all the way down to DIY. They have great knowledge and are able to help troubleshoot any problems. I appreciate their honesty and integrity and they have never steered me wrong. I buy everything from air filters, cleaning products, to repairs and full systems. Good prices, very helpful and extremely good service!

I was quoted $2,000 and $3,000 to replace a blower motor by two different A/C companies. I brought my blower to them, and Chrystal diagnosed the blower motor in 5 minutes. The replaced a faulty part on the circuit board, and had my blower back to me by the end of the day. They fixed it for $100, and gave me a guarantee 1 year warranty. A complete replacement aftermarket motor was $500. Cost of repairs may not be the same for everyone.

5 stars are not enough. They saved me hundreds of dollars by providing the correct diagnosis for a blower motor that never turns off. Very experienced and genuinely want to help a homeowner as opposed to these HVAC companies making profit by misdiagnosing your system and upselling parts you don’t need. These companies in DFW want to change your whole HVAC system if it’s close to 10 years old. Be careful and stop by Open to Public HVAC parts before doing that.

They helped me verify that my fan blower motor was bad and they had a replacement available and had me set the same day. Very helpful and knowledgeable, I will come back if I need anything else. Definitely recommend.

I’m thoroughly impressed with their customer service! They not only provided excellent support but also went above and beyond by mounting the new AC condenser fan motor for free. All I had to do was plug in the new motor and secure it with four screws. This simple fix saved me thousands of dollars. Thank you so much!

I go here for my A/C filters and decided to post a note here. For each visit, the staff has always been pleasant and helpful. The other thing that I notice on each visit is that the staff and technicians are always attentively listening to the customers to assist however they can. Seems to be a place where they really focus on Customer Service.

This small business is an absolute life saver and the epitome of customer service! Their techs are friendly, extremely knowledgeable, helpful, and available. Whether you're a DIY homeowner, handyman, or a licensed professional this store is a perfect choice. Can't beat the hours and their prices are great! Highly recommend!!

Excellent customer service, all personal very acknowledgment, I’m so pleased 100+++++++ recommend Thank you Shaunna

Thanks for very professional support

Outstanding Service – Above and Beyond!

I came in knowing almost nothing about fixing an AC unit — just that the capacitor and fan motor had gone out. I found this place online and gave them a call. Chrystal answered and was incredibly helpful right from the start. She looked up the parts I needed, confirmed they had them in stock, and gave me a clear price.

When I picked up the parts, Chrystal didn’t just hand them over — she actually walked me through the repair process and even drew a diagram showing exactly how to wire everything properly. During installation, I had a few questions and called back. She patiently walked me through it over the phone.

Fast forward three weeks, and I had the same issue with a second unit. This time, it was a breeze. I spoke with the tech, Matt, and again received nothing but top-notch service.

From start to finish, everyone I dealt with was knowledgeable, friendly, and genuinely cared about helping. You just don’t find customer service like this anymore. They saved me a lot of money and stress. Well done to the entire team!

Best place ever- Very helpful - go there with a question/problem and they will do al they can to find a solution.-

Great customer service and fair price.

Awesome store. Definitely recommend! They need to open up more locations!!

Love their friendly and knowledgeable service. Everyone was so helpful. This is a must go too HVAC business to support.

They helped me verify that my fan blower motor was bad and they had a replacement available and had me set the same day. Very helpful and knowledgeable, I will come back if I need anything else. Definitely recommend.

Great place! highly recommend them, affordable and very helpful as well thank you.

First time here and the service is very good, friendly staff and also very clean inside. They are very helpful in giving information 👍🏼👍🏼

I was quoted $2,000 and $3,000 to replace a blower motor by two different A/C companies. I brought my blower to them, and Chrystal diagnosed the blower motor in 5 minutes. The replaced a faulty part on the circuit board, and had my blower back to me by the end of the day. They fixed it for $100, and gave me a guarantee 1 year warranty. A complete replacement aftermarket motor was $500. Cost of repairs may not be the same for everyone.

New to hvac so havent been in many of the supply houses, but from all my time(s) at reese and goodman stores-so far i have enjoyed this store the most, will definitely choose them when im in the area,, even if its a detour

Chrystal did an excellent job helping us figure out what we needed without having to buy anything we didn’t. She was very knowledgeable and friendly.

Great place, bench tested motor free, programed new motor, and installed in the fan housing for me, definitely recommend and I will be back!

The staff at Open to Public are very professional and gives great service! They go above and beyond to help us out. Thanks for all you do!!

Had the parts I needed both times. Was able to test my motor. And put ends on the harnes of the new motor. Friendly help

The people at this business are by far the absolute BEST! They have impeccable customer service and the knowledge to solve just about anything and if they don’t know the answer they will find out the answer. I HIGHLY RECOMMEND!!! Thank you Chrystal and Chester for your help.

Muy amables y muy buen servicio.

These folks are amazing. Extremely knowledgeable, willing to help you and at the same time saving you a ton of money if it’s something you can do yourself. I highly recommend them and greatly appreciate them.

Amazing people so rare!!!

Chrystal is amazing and got is hooked us up with everything we needed and even put all the connectors on the wiring as well as swapping my fan for me too!

This place is 50 minutes away from my house but was totally worth it. They are supremely helpful and actually good prices compared to online. They are also very well versed and will answer any questions you have. They will make sure you have the right part and make sure you are set up for easy installation. Even though this place is far if i ever have problems again this will be the first place i turn to for help and parts. Wish i could give 6 stars.

I had an emergency need for HVAC parts. Installing a mini split that didn't come with a "line set".

They had what I needed, or thought I needed. Then, when I didn't need it, accepted the return.

Amazing store and I'm glad they're Open to the Public.

Everyone that works there is very knowledgeable and super helpful! This is by far the only place I will shop!

Gave right part, explained how to get it installed, and I got ac running again

Fantastic business and customer service for a DIY person like me. They had the replacement parts in stock and Crystal even installed the motor in the blower housing for me for free. Absolutely recommend and I'll be back in the future

This place is wonderful, I had my first ac problem. The staff was able to not only help me with troubleshooting my issue , but has more than fair pricing on their parts. A million thanks to everyone here. My ac is running beautifully again.

Super helpful & knowledgeable
Only place I buy.... bh

Had a fan motor go out, a tech from a smaller local HVAC company quoted $750 without labor costs. Watched a YouTube video and realized I could do this myself instead. Called Open to Public and confirmed they had the motor we needed, they said if I bring it in they will attach the motor and blade to the grate for me, which they did. All I had to do was reattach the grate with the fan and motor. Saved a at least $500 today. And the customer service was truly incredible. So glad we found this place!!

I had the most amazing experience at Open to Public HVAC Parts! Matt was a life saver! He helped me and my husband map out our entire house for installing our A/C duct work! He was very knowledgeable and helpful!!! 10 out of 10 service! Thank so much Matt for your help!!!!

Absolutely 10/10! I'm a first timer. My A/C quit working, I did some research and then called ahead. I spoke with Chrystal. She told me that if I brought the fan motor with me, they would replace it after purchase. Meaning free labor! Yes, thank you. So, I made the drive. For less than 200 I replaced my fan motor and the capacitor. Chrystal even mapped the capacitor for me! It took me 26min 21 sec total to put it back together and turn it back on! My house is now cool. Thank you all!!!!

Amazing experience. The two ladies at the counter were very helpful and the technician was very knowledgeable and helped me diagnose a bad motor.

There great Always very helpfull

These folks are so COOL (Haha, see what I did there). Anyway, they are incredibly helpful and work to NOT sell you things you don’t need. I can’t say enough positive things about them. Check them out if you need parts or advice. Plus, great prices on 4” filters. We bought a box of 6 for about what it would have cost to get 4 at the local big box store.

They were able to bench test my heater parts and diagnosed and replaced the defective part in less than 10 minutes and they only charged for the part.
No charge for the diagnostic or part removal & installation.very happy

Repairman quoted me $1,000, Open to Public cost me $175. Absolutely fantastic people! Called first, spoke with Matt who helped me troubleshoot and confirm my Condenser Motor was bad, he made sure I knew how to disconnect it properly, and said bring it in and they could test and confirm. Took it in and Crystal helped, absolutely wonderful person! She confirmed, replaced the motor for me onto the fan blades, and even made sure I knew how to reinstall, AND explained a couple different ways to make sure I knew hot to install a new capacitor correctly. I cannot recommend them enough!

5 stars are not enough. They saved me hundreds of dollars by providing the correct diagnosis for a blower motor that never turns off. Very experienced and genuinely want to help a homeowner as opposed to these HVAC companies making profit by misdiagnosing your system and upselling parts you don’t need. These companies in DFW want to change your whole HVAC system if it’s close to 10 years old. Be careful and stop by Open to Public HVAC parts before doing that.

Love that it’s open to the public and very helpful

This is a great place: outstanding service and pricing. They are professional, very knowledgeable, and seem extremely trustworthy.
I drove over an hour to see them and will definitely be back.
5 - Star Service!!!

All the good reviews are true. Came in looking for a fusible link and they had it! Gave me a few spare parts for free when I told them smaller items I was looking for. Super friendly staff, 100% coming here again.

Very helpful.
Good customer service.
Had everything I needed.

Friendly and knowledgeable staff.

Great costumer service, great price I'll definitely go back there!!

Jasmine has an Excellent customer service, really nice attitude and very helpful…

These folks are great! I drive 60 miles one way to come here, and will continue. When other shops won’t bother to give you the time of day for a simple hvac part without a license, these folks come through. They will talk through your problem and help you in any way possible. Very friendly and no attitudes. A+

Good customer service, very helpful white lady .

Amazing service she is totally full of knowledge in the HVAC world .

OTP staff was very helpful troubleshooting my problem and provided a solution that saved me a significant amount of money.

Quoted $405+ service fee time ($300) to replace 24v transformer ($34), after a ONCOR transformer blew up caught on fire and sent power surges though my 80 yr old home. Fried, doorbell, fridge, power strips, radios and HVAC transformer ( also need the $7 fuse #3 at home depot) Took 20 min. to replace, simple 4 wires. TAKE PICTURES with your phone. The staff were very helpful and answered my questions, although they assumed I knew much more than I do. Had to read and watch youtube, and google instructions and figure out black wire.. is common.. then 24v output is blue wire.. etc. Just don't be intimidated. write down the answers and push them to give you more information.. They were very helpful, next issue this will be my first stop. My HVAC guy blew me off twice and then texted he got sick at 4:30 after waiting for him all day. (screw him) do it yourself with the great help of this place and it's employees. HIGHLY RECOMMEND.

I can’t say enough good things about Open To Public HVAC Parts. Their service, both on the phone and at the counter, was absolutely top-notch. They took the time to answer all my questions thoroughly and made sure I had everything I needed for my project. It’s such a relief to have a store like this that sells to the public—it’s a rare gem in the HVAC world.

Unlike many other HVAC supply stores that seem dismissive or even disrespectful toward DIYers, Open To Public HVAC Parts treats everyone with genuine respect. I feel like they understand that many DIYers have done their homework and just want to save money by taking on projects themselves.

Fixing problems myself for a fraction of the cost of hiring out is incredibly satisfying, and Open To Public HVAC Parts makes it possible by providing access to the parts and knowledge I need.

If you’re a DIYer or just someone who values great service and fair pricing, this is the store for you. I’m so glad we have Open To Public HVAC Parts in our community! Highly recommended!

I love this place
Very nice people attending you
This is the store where I find anything Im looking for
👍

I had an outstanding experience on this store.
From the moment I entered, they are very friendly and professional (all of them!).
They answered all my questions, and help me find what I really need and they are very transparent. Whether you are looking for something or for your future needs, they will make sure they provide you all the details.

If there is 10 star review I will surely give them!
And I will for sure will recommend!

Simply the BEST!!!

Very knowledgeable and helpful for do it yourself homeowners. They explain everything to you and will set up everything they can while in the shop. Good prices and great service!

My family and I were able to stay warm during the cold snowy days thanks to their honesty and genuine help. My brother called and they made a note of it. Crystal, who is very knowledgeable and honest, took the time to understand what the root of my problem was and guided me in the right direction. I followed her advice, did exactly what she told me to do, and I was able fix my furnace.

They don’t accept returns, but I’m sure they have a good reason. I will blindly buy anything from them again.

Thank you so much.

Fantastic service. I forgot the guys name that helped me but he was super helpful and knowledgeable. 20 Stars

Great service and very nice stuff, they had everything we needed for our 30 year old heater lol

What an amazing staff. Very attentive to detail and serviceability. 100% satisfied on my first visit. Wow. Supper nice people.

Awesome help and took the time to measure and find the right parts I needed! Will be coming back to them just for the customer service.

The staff that assisted me (Crystal) was very helpful and friendly and in the service part was excellent in their diagnosis and helped me replace the damaged parts that my equipment had, excellent, thank you very much and 100% recommended.

I had a technician from a reputable HVAC company come out and misdiagnose an issue as a bad motor with my central air furnace. I was referred to Open to Public HVAC, and spoke to a most helpful and highly experienced tech. She asked me a few questions over the phone before recommending that I bring the blower motor to the store for bench testing. After arriving to the store, I was greeted by her and she remembered the discussion we had regarding my issue. She took her time running several bench test on the motor along with adjusting the blower fan. The motor worked without an issue. She spent 30 minutes running test and gave me a few recommendations to try after reassembling the furnace. I kept asking if I could pay her for her time and she was adamant about not accepting a payment. After reassembling my unit it seems there was only a loose lead on the board.This company saved me 1800.00 bucks. I’m forever a customer and I highly recommend Open To Public HVAC to anyone looking for an experienced and honest professional.

Excellent advise. Crystal helped me with a relay I needed for my heater. Thanks Crystal....!

Love this place. They tested my motor and replaced it with a comparable unit, heater blower is up and running now. Thank you for your expertise.

If I could give 10 stars I would. This place is awesome!! My Carrier ECM blower motor went out and I was quoted $2,900 to replace it. I called them and told them the part number and they found a motor that would work for a few hundred dollars! They told me to bring the blower with the housing and they would install it for me. The installation required a bit of a retrofit with a bracket and wiring harness because it was a more affordable option they offered. Crystal helped me from start to finish, including the installation. She tested it after finished and answered my questions thoroughly. She was very nice and knew what she was doing. I took it home, plugged it in, and it worked perfectly!!

They always have the parts I need and are always open compared to other places I love coming here for all my hvac parts and tools

The ladies working at the front desk are helpful and super sweet. They installed the parts for my father in-law. Mike runs a great shop. Will definitely use them again and recommend.

This place is a great resource for professionals all the way down to DIY. They have great knowledge and are able to help troubleshoot any problems. I appreciate their honesty and integrity and they have never steered me wrong. I buy everything from air filters, cleaning products, to repairs and full systems. Good prices, very helpful and extremely good service!

Some of the kindest and most friendly people I have ever met. Highly recommend for all HVAC needs.

Excellent. Testing VENT motor by JIG station and confirmed motor bad. Replaced motor for Universal motor and repaired

The best place to shop for A/C supplies and equipment. The customer service is exceptional!

If I could give this store a 10 star review, I would. We got quoted $2300 to replace a fan blower motor and a capacitor. This store found a replacement for the motor and a capacitor for $170, calibrated it, mounded to the hood and even helped answering questions on the phone about a wire that we didn’t know where to plug. Great prices and fantastic customer service!

Excellent customer services.

As always, the staff is very helpful, courteous and efficient. I needed a modulating gas valve and they found and ordered one over the weekend.

The staff are very helpful and knowledgeable. They took the time to ensure I knew how to wire the blower in and swapped the motor out ... of course it was a Lennox so the install had its difficulties. But doing the motor install saved me a ton of grief and multiple trips.

They helped me so much they tested my parts 100 % recommend !

First time in the store. Crystal was super nice. I needed to replace my pressure switch, she tested mine first to make sure that it wasn't working correctly before I bought a new one. Turns out i needed a new one. She gave me options she didn't just sell me the most expensive one.

Jasmine and Chrystal was great. They taught me alot of good information. And Chrystal installed the blower motor for me. She was great 👍

I arrived late on a Saturday, they stayed late removed old motor and replaced with new one. I'm completely impressed with their customer service, knowledge and the personal pride they showed in their work. My first five stars 🌟 ever!

Great service, friendly and knowledgeable.

Very knowledgeable and excellent customer service. I don’t remember last time I receive such a customer service.

Our HVAC stopped working over the weekend and we knew that meant higher repair cost. After trying to troubleshoot myself I concluded it was most likely the fan blower motor. We had a company come out and they quoted $2000 for replacement. I found OTP online and they had a great video. Went into the store and Chrystal knew exactly how to handle the problem. I was in and out in under an hour, saved hundreds and now have cold AC. Would definitely recommend this store for anyone who friendly knowledgeable help and wants to save money. I will be back with any HVAC needs.

Crystal was awesome with replacing the blower wheel and motor. Highly recommend!

They were willing to research the parts I needed to replace. Also they displayed knowledge about the function of the components which is not always the case with suppliers.

This place is simply put amazing! We had problems with our ac blower motor and not only was the atmosphere was amazing, Chrystal was so informative and knew exactly what she was doing. We were in and out with the part we needed. Our AC is not a luxury to us, it's necessity. If you go anywhere else and find out that you made a mistake, make it right and come here. You won't regret it!!

Wow, it's rare to give a 5 star review for a retail business. This post is my tribute to being supported by true customer support excellence. This company is amazing! I am in Fort Worth and had an ac condensor fan stop working on my residence. I couldn't get a service tech out until next week. I depart on Monday and needed to get my ac working before I left. I found OTTP HVAC online and Chester helped me trouble shoot my issue over the phone. He recommended that I bring my fan including the housing cover to their offices. It was a 1 hour drive for me. When I arrived, Chrystal took charge and tested my fan and capacitor. My 1/8 HP Motor had failed. I have an Odd size motor and she had it in stock. She did the installation including the molex connector wiring, cut the motor shafts, did a great job and then tested everything before I left. 10 star service, my forever AC service provider for DIY. This is a hidden gem in the metroplex. Their price was very fair and I'll drive the hour for any future needs! Thanks to Chester amd Crystal for an amazing customer experience!

Please ask for Matt when you call. Matt was very helpful, informative and understanding of ones dilemas. I'm glad he was the one that assited me when I called. Matt will make sure your well prepared for the task at hand. After speaking with him, I was able to under what was up, what was down and left from right again. I wouldn't be surprised if his an HVAC instructor or became one.

Exelente trabajo de Chrystal. Todos te atienden con amabilidad. El mejor lugar para comprar partes y te atienden amablemente . Aparte te ayudan con las piezas dañadas y te las revisan gratis. Le daría 10 estrellas si se pudiera

Crystal was of great help to us. She took a great deal of time with us and was extremely knowledgeable. Her help enabled us to repair our air conditioner quickly and inexpensively.

Extremely happy with the products and service we were given by Chrystal .. highly recommend them.. we are DIY and their help was a true blessing especially in this terrible economy .. thank you!!

I love this store- they saved me a few thousand dollars, gave me an education about my ac, and diagnosed and installed a new ecm blower motor for me !

Friendly, knowledgeable, and affordable. Buying a $30 capacitor here saved me hundreds on a service call when my A/C went out this summer. Can't recommend them enough!

Absolutely the best service ever and the girls / women in the front are running this place

Coming here saved me a ton of time and trouble. The blower fan on the outdoor unit was squeaking and spinning backwards. I couldn't find replacement parts anywhere and couldn't afford to call a service technician out to the house. I called here and they couldn't find the parts either but they told me to bring in the motor and housing and they could figure out a replacement.

Not only did the technician figure out an aftermarket replacement, she connected it to my existing wiring and mounted the new motor on my housing so all I had to do was reconnect the wires the same way I took them off. My ac was blowing cold within 30 minutes of leaving their store.

The price of the part was reasonable and the labor was free. I'll repeat that--the labor was free. I likely would have spent hours figuring out how to do it right but I didn't have to. I just got the job done.

Open to Public is one of the best HVAC suppliers in the Dallas area! Very friendly and knowledgeable staff!!

All employees are very helpful and friendly. We have purchased replacement parts for our a/c unit for several years and will return. They also carry filters for your unit with great prices.

This is probably my first review ever. They had the part I needed at a great price. The ladies there are very friendly and knowledgeable. I also had my blower motor swapped out there for free! Great service! Ac running and house cooling down!!

Awesome I can't believe the service I got at this shop. Just strait Awesome!!!!!

Great Company! I brought my fan unit in and Crystal had it apart before I could turn around. She determined it was bad and had a new one installed in my housing. When the new motor didn't seem right she immediately installed another motor.
GREAT bunch of people!!!

Great customer service very helpful advice. Managed to get the ac working again. Lifesavers!

I highly recommend this business. Their customer service is amazing. The product quality is consistently outstanding, exceeding my expectations. I was completely impressed with their professionalism and customer service. Chrystal did a wonderful job helping me out and making sure the installation and parts were working properly before walking out.

WONDERFUL Service. Very helpful, friendly and VERY knowledgeable!

So Happy we found them...We HIGHLY recommend them!

I have been dealing with this place since 2017 and they have been great in solving my problems. Just today they took wonderful care of me and saved me a lot of money plus educated me on Air Conditioner unit I was working on. Wonderful People! Need more Businesses like this one!

Great customer service help we with the part we needed

Very helpful. Explained everything to us.

The best HVAC store in town! Super knowledgeable and helped me through each step of my repair!

For any HVAC problems make sure you go here! New to DFW and they have helped my family tremendously.

This place is amazing. They had exactly what needed. There hours are later than all others. And customer service is the best of the best!

This place is amazing! I brought my fan, motor and lid in to be tested. The motor was bad. They had a motor that was cheaper than anything I could find online. The tech swapped the motors, took the fan blades off the old motor and put them on the new one. They even wired it for me. All of that with no extra charge. I highly recommend them. They will be the first place I call for HVAC parts.

If you know what you are doing and what you need you might find cheaper on Amazon, but if you need some advice they are helpful, and if you need immediately you can get it there. Also helps to keep small, local places in business. Sometimes universal parts may not work too. I had older Lennox unit that had control board go out and it worked fine for AC in summer but didn’t work quiet right for heat in winter. Both myself and technician couldn’t get to work right for gas furnace. I ended up getting used OEM on eBay since it was no longer made. It was plug and play.

Great service, knowledgeable about the customers needs.
Good prices. And location.

I want to thank Chester for his support and service .

Thanks again

Extremely helpful people, very knowledgeable with well stocked and clean premises. Also being open until 7pm makes things a lot easier as it meant I didn't have to take time off work. I've used them three times now

If you're at all a DIY person ... then add this place to your goto list. You'll be really happy you did when your ac breaks down

Had a great experience purchasing a new HVAC blower fan for early 1990s model. Chrystal cut the shaft down to the proper length and set everything up in the shop. Thanks for the amazing service!

All of the folks at OTP-HVAC were extremely helpful. They found a way to save me some money on a replacement partI needed, assembled a replacement fan motor for me, and tested it on their bench to make sure it worked within specifications. Finally, they set it up so it was essentially a plug and pay replacement for me due to my lack of experience. I am a very satisfied customer! I will defintely and confidently be back in the future should the need arise!

Incredible experience dealing with Open to Public. The depth of knowledge and customer service Chrystal provided were greatly appreciated. She went above and beyond to help.

Incredible shop. They had my part in stock. I was advised to bring the motor with the lid and they would replace it. Chrystal was amazing and hooked up the new motor to the fan, terminated cables and cut them to length along with trimming the motor shaft! She also explained the process along the way. Wish I could rate them 10 stars. Highly recommend!!

I’ve the best experience , both of the ladies were very helpful and kind , I’ll strongly recommend their services

Extremely helpful. They quickly found an affordable replacement in stock and got me all ready to go. Really great people, cannot recommend enough.

Best customer service ever!!! This place is truly amazing and highly recommend!!!

Outstanding experience at OTP HVAC Parts. I took in a broken condenser fan motor and they were able to identify the correct replacement part, trim down the shaft spindle to the right length, remove unnecessary wires, and provide additional guidance around the different mounting style for the new motor and confirmed that the new motor would use a lower capacitance post. I probably saved around $750 by visiting OTP and doing the replacement myself instead of calling an HVAC repair company. Highly recommended.

Great customer service! Sonya diagnosed my condenser motor problem, and Crystal executed the motor replacement - wires, housing, fan blade - at no extra cost. Everyone was friendly. And I learned that lizards love capacitors. Good place to go while some other stores require a contractor's license to purchase parts.

I just would like to say this place has it all at a fair price . I would like to thank the two ladies at the front desk who helped me . They were very respectful and knowledgeable!! I will definitely shop here again .

Chrystal is very nice, patient, and very knowledgable. Will definitely return if/when we need anything.

This is the best place in the DFW area for HVAC parts, they have a ton of parts in stock and will gladly test and replace components for you free of charge! Seriously, what kind of business still does this?!?

I took my blower motor in today and not only did they have a replacement but they also swapped it out of the housing for me and tested it before I left. I couldn’t ask for a better experience.

10/10 would recommend!

This place is awesome. I needed ac fan motor. You can text the phone number the info and this was the reply I got:

“We do have an aftermarket replacement that covers the spec, $XXX.XXw/ tax. If you want to bring that entire top cover/motor/blade assembly in, we can set the new motor up for you.”

1000% would recommennd!!!

Chrystal helped me and was very nice and informative. 10⭐️

Would go back. Took my AC fan motor and contactor to find a replacement. One of the techs in the store not only tested my equipment to find it was actually working just fine, but also helped me understand what was likely the cause of my AC issues. I went home and he was totally right. Saved me a ton of money and has a customer for life when I need parts! Customer service is amazing

Chrystal it's the best ❤️

Excellent customer service. Cristal was so helpful she is a great worker.

I had a very hard time trying to get my blower motor loose. Mr Matt went above and beyond to help me out, and also told me about a problem I was having, that I didn’t even know about …. Mr Matt and his team was very helpful….

Awesome local company and always comes in clutch!!

Awesome experience! Very very helpful.

Very friendly and professional staff. Being a female and not knowing much, it was nice getting help from knowledgeable female staff who were able to help me with my needs.

This place is awesome!! They have what you need and went and put my fan motor together for me so all I had to do was put the top back on the unit and plug it in! Thank you so much!

Crystal was very friendly and helpful, and even assembled the new blower fan motor. This is what will bring us back if needed.

Very nice and very helpful and professional great customer atmosphere highly recommended

These guys and gals are top notch, popped in for a fan motor and capacitor. Prices were great and was notified that if we brought in the old fan assembly they’d swap the new motor in for us. Came back with the old unit and ladies up front trimmed the excess length off the new shaft, swapped all the parts around and topped it off with loctite on the hardware and dolled up the wiring. 10/10 would come back. Excellent service and well deserving of 5 stars.

I called customer service and they were excellent! They treated me well and when I went in, everyone was very knowledgeable and were able to find the right motor for my unit and good price, also they helped me to place it together.
I would recommend using them for your A/C needs.

Place is clean and honest. Crystal helped me get a new fan motor hooked up highly recommend this place!

Very grateful for their service! Stopped by with my busted condenser fan assembly, they quickly swapped out my A/C condenser motor and got me a new cap.

Highly recommend!

Great people , very helpful and professional.

We called ahead and spoke with Jasmine, who helped me find the replacement part I needed super quickly and was extremely helpful. We were even able to text them a picture of the part we needed (fan blade). The customer service was impeccable when other places told us we wouldn't get any parts until Monday. Jasmine remembered our call and helped us immediately. Now we have ac and couldn't be happier!

This place is the best for diyers. Customer service is excellent. They were very helpful. I bought a new fan motor with a capacitor. They cut the shaft to size and prepped it for me, ready to install. All were super nice! Thanks!

100% recommend to visit this fantastic place. Chester over the phone was very knowledgeable and helpful regarding the part I called about. When I visited the store, Crystal was super knowledgeable as well and confirmed that my fan motor was bad. She helped install the new fan motor so when I got home, it was a plug and play easy repair for me. Saved myself thousands of dollars. Thank you to this wonderful team!

I’m thoroughly impressed with their customer service! They not only provided excellent support but also went above and beyond by mounting the new AC condenser fan motor for free. All I had to do was plug in the new motor and secure it with four screws. This simple fix saved me thousands of dollars. Thank you so much!

Excellent and fast service. Chrystal provided amazing customer service

Prices can't be beat neither can their service if you work on your own equipment.

Very good service, they walked me through the troubleshooting process and helped me repair my AC. Highly recommend

This place is a hidden gem! I had a fan blower squirrel cage fail and this business offered exactly what I needed…a replacement part as well as diagnostics of my motor to confirm it is still working properly. They even disposed of my old cage and installed the new one! For the cost of this part and the service it was a very inexpensive experience that cannot be beat.

This is absolutely my go-to AC shop for any future needs! Thank you for helping me keep cool AC in the peak of summer!!!

Awesome place, answered all questions and rewired our parts for us.

Very good costumer service Matt made my life easy thanks! For all your help.

Chrystal is very nice and professional.
Fast and resonable price.

Saved $1000s over the years using this company to find parts to fix my AC and furnace units. Thanks Open to Public!!!

Open to the Public HVAC Parts is a great place to get your parts for Air Conditioning… Their prices are reasonable , they don’t gouge you like some others do… They are very helpful in you finding a replacement part… The girl behind the counter is very smart and knowledgeable she went the extra mile to make connectors to wires and show me how to connect them to wire a four wire motor to a three wire application… I really appreciate the extra effort they took to help me… I will always buy my parts from them… Thank you so much

excellent service. Many thanks to Chrystal for the good service and kindness

The experience was absolutely amazing. Needed to get a blower motor and capacitor tested. Chrystal was awesome. Not only did she TEST IT FULLY, she also gave me a price that was a third of what I was getting for parts line or Amazon and changed the parts out for me on my blower unit and rewired for me. I only had to put it back in and connect to my board.

The worker who helped me, Chrystal, was excellent! Very polite and knowledgeable. I came into the store at the last minute and she stayed over 15 minutes after closing working on the new part I needed and modifying it. She had a great attitude and was friendly. I would highly recommend this store and it’s employees.

Honest, reliable, competent, I love these folks.

Great service very helpful and knowledgeable

This place is a gem. Condenser motor went out on an old unit. Brought to entire top in and they had the motor and oddball capacitor to go with it. They also removed the old one, put the new one on and tested it before I left the shop. Crystal was fantastic.

I am very happy with the service we got here, we were looking for a fan and motor to replace on my moms A/C unit, although they didn’t have the exact part, they were able to sell us a comparable part and it was great quality too. Not to mention they explained to us how to properly make sure it was installed correctly. Also don’t be shy about texting them w questions, they responded very promptly. Thank you so much y’all!

Fantastic customer service Matt, Crystal, and Jasmin are very knowledgeable they go above and beyond
They have the patient to explain and are very friendly

Most personal and consumer friendly place I have been to! Highly recommend for anyone looking for HVAC parts!!! Will only use them moving forward!!!

This place is awesome. 25 years of doing AC and never encountered an AC supply syore like this. The staff are very friendly and they go beyond to help you. Chrystal is amazing and very helpful. This will be my go to place from now on.

The fact that everyone here is so willing to give advice & diagnostic help speaks volumes to their service. Grew up in the automotive repair world and sometimes questions like that are not met with a willingness to help. Great store!

Fantastic customer service. Great store offering a great service to HVAC customers. We need more stores like this in the metro area.

Amazing service and shop! We brought in our blower motor and they were able to test the old as well as installing the new unit in the housing. I highly recommend!

This place is great! They tested our motor and we didn’t end up needing to buy anything but they gave us a lot of great advice for nothing in return.

I was surprised by the kindness and patience of the staff, they helped me with everything I needed, step by step, thank you very much OTP.

Extremely helpful and friendly!!!!

A real hidden gem. Only went for one thing so I can't speak about other prices. The draft inducer assembly was more than I expected after shopping around online, but then there was no knowledge base to ask questions of with online vendors. I went with a local option, and I'm glad I did.The Packard part I bought were an exact fit, drop in, plug and play unit. Once the unit started it was so quiet I had to double check to make sure it was on. All in all a great experience. I'm hoping I won't have to come back soon, but with a 20 year old furnace, who knows? If I do have to come back, I know they'll be honest and have the parts I need.

The key to your frustration! Before finding this store, I visited ten other supply houses that would not sell me a simple blower motor. One store even had it in stock. I was boiling, and out of spite, I was determined to fix it myself. I finally found open-to-public HVAC parts and made the drive from Denton, and they sold me all the parts to rebuild my system. The place was excellent.

Great help

Very rude representative his name is chester, wont do business with them. Tell to Mr chester to stop calling people shuh-shuh, customers are not dogs. The conversation was recorded, he was rude and you deserve a negative star not even one. I was told the 5 stars from friends.Time will tell. enjoy your rude people, bad customer service and your store should treat people good not like dogs.

Chrystal is a wizard !

Chrystal knows her stuff. Twice now I have had an AC issue and Chrystal knew exactly what to do. In fact they all do at Open to Public. I called in, described what I thought was the problem, "an unbalanced blower", and the guy on the phone said it was probably the wheel. He also said bring in the blower and they would put on the new wheel for me, free. "Sometimes they get sticky and are hard to get off".

So, I brought it in. Chrystal agreed it was the wheel. She could see it just by looking. I told you She's a wizard. She also tested the capacitor and it was clearly getting weak. She showed me the readings. 6.8 out of 10. Even I know it was going to die next.

I'm handy, they are experienced, have the parts, and are reasonably priced. A winning combination and it has saved me a ton of money. I highly recommend them.

Great customer service!!
Love this place!!

Excellent people so helpful

My gas vents for furnace were never done by installation company. Tried to purchase from Home Depot. Not only were they pricey, the quality was bad.

Other hvac stores would not sell me parts. Thankfully one of them told me about open to public. Thank you guys for giving me access to quality products and sharing installation tips!! Plus it was cheaper than home depot by about $30-$40

Stopped by the store to buy some parts. Great customer service! Jasmine and Chrystal were great help finding the parts we needed with correct specs and everything. Blower motor was luckily in stock and cheaper than other suppliers. Small repair on broken Heater string/coils kit was done in a quick 30 mins. Definitely saved us from Texas winter nights! Happy Holidays!!

Helpful and professional staff.

I can't say more than thank you, the lady who helped me was fantastically exceptional, she had what I was looking for and was patient with me. thank you so much.!