Du-West Foundation Repair in Dallas

Mr. Lonnie Contreras is the supervisor that worked with his crew on my foundation repair. First of all, they arrived when they said they would. He explained the process and answered all my questions along the way. He even checked with me during the job to see if I had any questions. He didn't track dirt inside my home when he needed to check measurements, etc.and was very careful going around my home inside and out. I was very pleased with the job the did. Everything outside was left almost exactly the same as it was before the work began. He even explained that there was a chance I might lose part of my hedge that they had to dig up but couldn't get to the root due to where my one of the sprinkler lines ran. He mentioned this before the work began and gave me the choice on how much of the hedge I wanted them to remove. I appreciated this. He also let me know that it might be saved if I kept it watered. We'll see. They even elevated the amount of dirt covering the foundation after checking with me and indicating this was their recommendation. There was no additional charge for this so I was thankful. Job well done and would recommend their foundation repair service. Bonus: my repair took less than 8 hours so I was thankful for that as well.

Punctual, knowledgeable and thorough. Very nice through the whole process. I have a happy house now.

Du-West foundation repair did a thorough evaluation of my home foundation and explained to me in detail the work needed to be done to my home foundation.

Professional and thorough inspection. Clearly presented what was causing the problem and a reasonable repair plan. Engaged DuWest to begin the repairs.

Du-West has become our go-to for out-of-the-ordinary plumbing repairs. They are able to find the problem and fix it reasonably quickly and efficiently. They do a great job of explaining the problem and how they will go about repairing it. We find their pricing to be the most fair and competitive of any of the companies we’ve used in the past. Their technicians are polite, informative, professional, and they take care of our property in big and small ways. We highly recommend Du-West.

A+ across the board!!!
Professional, thorough, and knowledgeable at the highest of levels!!!
Highly Recommended!!!

VERY PROFESSIONAL did not try to sell services i did not need. Used du-west on my mother's home. Will use them on mine

These guys were “the best” they assessed the foundation problem, developed a plan and went over it with me, then executed to the plan. When unforeseen problems were discovered, these were brought to my attention along with a solution. Du-West was able to proceed to a timely completion.
I would recommend Du-West to anyone dealing with foundation issues.

A+ across the board!!!
Professional, thorough, and knowledgeable at the highest of levels!!!
Highly Recommended!!!

Punctual, knowledgeable and thorough. Very nice through the whole process. I have a happy house now.

Professional and thorough inspection. Clearly presented what was causing the problem and a reasonable repair plan. Engaged DuWest to begin the repairs.

Du-West foundation repair did a thorough evaluation of my home foundation and explained to me in detail the work needed to be done to my home foundation.

So simple to set up and fast.

Very informative, very professional, a nice young man

VERY PROFESSIONAL did not try to sell services i did not need. Used du-west on my mother's home. Will use them on mine

Mr. Lonnie Contreras is the supervisor that worked with his crew on my foundation repair. First of all, they arrived when they said they would. He explained the process and answered all my questions along the way. He even checked with me during the job to see if I had any questions. He didn't track dirt inside my home when he needed to check measurements, etc.and was very careful going around my home inside and out. I was very pleased with the job the did. Everything outside was left almost exactly the same as it was before the work began. He even explained that there was a chance I might lose part of my hedge that they had to dig up but couldn't get to the root due to where my one of the sprinkler lines ran. He mentioned this before the work began and gave me the choice on how much of the hedge I wanted them to remove. I appreciated this. He also let me know that it might be saved if I kept it watered. We'll see. They even elevated the amount of dirt covering the foundation after checking with me and indicating this was their recommendation. There was no additional charge for this so I was thankful. Job well done and would recommend their foundation repair service. Bonus: my repair took less than 8 hours so I was thankful for that as well.

Highly recommend.

Everything was excellent - communication, labor, efficiency, and timeliness.

Changing my review because they never kept their word. Still haven’t received any paperwork for both times they came out to my home.

Du-West has become our go-to for out-of-the-ordinary plumbing repairs. They are able to find the problem and fix it reasonably quickly and efficiently. They do a great job of explaining the problem and how they will go about repairing it. We find their pricing to be the most fair and competitive of any of the companies we’ve used in the past. Their technicians are polite, informative, professional, and they take care of our property in big and small ways. We highly recommend Du-West.

We've worked with 3 generations of this company and they always provided great service.

Andy went above and beyond to help us with our foundation and irrigation system!

They did a great job the first time I used them in 2010. Had them back in 2019 & they were terrible! The damaged my front porch & couldn't repair it. It cost me over a $1,000 to repair it. They charged me for services they did NOT perform. Don't let these people anywhere near your home.

Not an easy place to find but Google maps got me there.

These guys were “the best” they assessed the foundation problem, developed a plan and went over it with me, then executed to the plan. When unforeseen problems were discovered, these were brought to my attention along with a solution. Du-West was able to proceed to a timely completion.
I would recommend Du-West to anyone dealing with foundation issues.

Great foundation/plumbing company. They have done both for us and they are top notch.
Lost a star for the notification system they USED TO HAVE but seem to not have it any more. Loved that ‘early warning system’, as it told you when tech would arrive. Plz bring back.

For as large of a job as it is, everything has gone smoothly. The guys have been very professional in process of working on our foundation.

Benefitted my brother greatly.

Foundation work is very expensive no doubt…
The Du-West folks were very respectful..
on time..got the house level
All the doors now close & close easily
Many of the separations in the house & outside closed once the leveling was complete
I had them dig tunnels to get to the inner pillars..that’s even more expensive but worth it to not have folks in your house & furniture displaced for the tenure of the job.

I called DuWest because I had heard about them on the radio. They are a large company, and their bid was very competitive. They showed up on time and completed the project on time, and in a very professional manner. I will not hesitate to use them again for any foundation or patio problem.
I also appreciated the fact that their service technicians were veterans.

Jakob was great to work with. He took care of me.
Andy and Lonnie were the two over the project. They kept me informed throughout the day.
Du-West is a great company to use. They were very reasonable with the quote.

These guys are honest and won't try to sell you something you don't need. I highly recommend them.

Not willing to break down Costs on the estimates how they got to the number . had to ask several time for the estimate after they came out. took over a week to finely get that on paper. I got the impression like other contractors they do not like doing small jobs. If it two small they just price it high . In general "if contractors took a lot of smaller jobs they might end up making more money over time". There seems to be a market for that. if there attention to getting an estimate to the customer was as aggressive as there informing of there appointment data also would show interest as well. Just offering my opinion on what happen to me if anything i hope that this is helpful to du-west about getting estimates to customers in a timely manner . Customer service is a whole experience not just getting a estimator to a site .

They repaired a very difficult foundation problem with our home. They were prompt and professional. I highly recommend

This company does not stand by their workmanship. I had a drip irrigation system installed, and from the get-go, there were issues - I even have documented proof of improper installation. For the past four months, I have been trying to get hold of the owner or the owner's son and they will not return emails or phone calls. Terrible after-service customer support.

I first tried another foundation company and they were unable to complete the job. DuWest did get the foundation corrected and did an excellent job.

Overall good experience.