Ecoscape Foundation & Home Services in Dallas

3883 Turtle Creek Blvd Suite 1412, Dallas, TX 75219

Ecoscape Foundation & Home Services
about

Our business is a premiere foundation leveling firm, that specializes in Slab foundations. We have proudly been serving the DFW Metroplex since 1995. We are excited to offer Special 0% financing for all of our repairs.

reviews
review №1

Great professional work from start to finish.

review №2

Foundation has been stable, and not moved even 0.1" since repair five years ago.

review №3

After getting a few estimates for foundation repair, going with Ecoscape was a no-brainer. Not only was the estimate the most reasonable, but Matt took the time to explain everything to us in detail. No high pressure up-selling, just straight forward information. They are responsive, clear communicators. Scheduling was easy and the crew performing the work was efficient and professional. I have already recommended them to friends and family and encourage anyone needing foundation work to go with this company.

review №4

job done well and on time.

review №5

I rarely leave reviews, but I felt compelled to share my experience with this company. As someone caring for two elderly parents, I needed assistance to get a few things in order. This team not only stepped up but handled everything efficiently and at a very reasonable price. In an age where follow-through is often lacking, it’s refreshing to encounter a business that delivers exactly what it promises. If you’re looking for integrity and reliability, I wholeheartedly recommend this company. Thank you for your help!

review №6

Great service! Great communication! Thankful!!

review №7

Great service!!

review №8

I high recommend Ecoscape! Matt and his team did a fantastic job!

review №9

Top notch install crew. They cleaned up all the leaves and washed my dirty back porch on their own accord. They were done in only 2 days! Out of 4 bids I had, I selected Ecoscape and I'm glad I did. Matt was the technician and was able to explain everything in a manner of which I could understand. Gilbert was the Crew Chief and was outstanding! Foundation repair is expensive, but when these guys are on the job it is well earned.

review №10

Showed up on time, and did what they came to do. NOT MUCH TALKING ALL BUSINESS.

review №11

Ecoscape did an excellent job on our gutters. Matt was great to work with and very dependable, and the men that did the installation were nice and did the job fast! I would highly recommend Ecoscape! Thank you Matt!

review №12

The crew at Ecoscape are true professionals. Very knowledgeable and transparent about their process and pricing options. If you need foundation repairs I wouldn't recommend anybody else for the job.

review №13

From the beginning working with Ecoscape was amazing. Talking with Carol to get an appointment and working with Matt to have an estimate and understand the process for getting our foundation fixed was great. We ended up having to get interior and exterior piers placed to fix our foundation and though I was nervous, Matt and his team was very supportive through the entire process and great at communicating. Their pricing was very reasonable and they explained their reasoning of their pricing a lot better than some others I experienced when coming out for estimates. When it came to the actual work, Gilbert and his team were incredible and efficient! They left the place exactly how it was when they came with everything clean and how it was before, especially outside. Would recommend to anyone that is looking for foundation work needing to be done in their home!

review №14

review №15

Matt and Gilbert were awesome throughout the entire process, giving us peace of mind as we walked through our first ever foundation repair. Their expertise and professionalism stood out to me as they took the time to answer my questions and made sure I was happy every step of the way.

review №16

Matt and his team were very efficient and professional. The were quick and did a great job. My husband and I were amazed at how quickly we saw results! The price was reasonable as well.

review №17

I had the pleasure of working with Matt Burns from Ecoscape Foundation after another foundation company canceled on us last minute during the option period. Matt came to the rescue! He was incredibly thorough with his inspection and provided detailed insights on areas of concern. His professionalism and expertise made a challenging situation much easier to navigate. I highly recommend his services and will definitely reach out to Matt for future needs. Thank you for your exceptional work!

review №18

Matt did a fantastic job, communication was great. Would highly recommend.

review №19

Matt is amazing! Great communication & very prompt with service. I will definitely use this Company again! Thanks for taking care of my problem.

review №20

I highly recommend Ecoscape!! Matt came by and found only very minor deficiencies that can wait to be repaired. I’m glad I called Ecoscape and glad I needn’t worry about my home’s foundation.

review №21

Matt and his team were very kind and professional. Communication was phenomenal, and work was clean and done in a timely matter. No complaints, great and well done service!

review №22

Matt and team was kind, professional, and extremely helpful understanding the issues we faced with our foundation. Things were rectified in a timely manner, cleaned up well, and fixed to our satisfaction.

review №23

Matt and his team did a great job helping us with our foundation issue. The job was completed quickly and professionally.

review №24

Matt and his team did a great job helping us fix our foundation issue. Job was completed very quickly and professionally!

review №25

We had a cracked concrete slab lifted and beans in the crawl space replaced. A very thorough and transparent examination and consultation.
The workers were on time and did very thorough work.
Would recommend for home repairs.

review №26

We contacted Ecoscape because our back room floor was lifting. Matt came in, wait for us because we were running late and then made a very detailed and through inspection of our problem, to the point he even found out our living room was also having foundation problems. He gave us solutions, work with us for a fair price and in less than two weeks everything is fixed and working great. Highly recommend them.

review №27

I don't know how to say this. Ecoscape has blessed me with the knowledge I needed. Matt came to the house for a Second time. Looked at everything, and had the opportunity to sell me something and he recommended NO REPAIRS! Matt is truly as asset to this company.

review №28

Customer service was great, quick responses to all questions and concerns; and great follow up.

review №29

We were very pleased with Matt and his crew at Ecoscape. They worked long hours to complete our project and found immediate solutions to issues that came up. Matt explained everything and answered all of our questions. The crew cleaned up completely after the project. Matt knows his business well, and we found his pricing fair. We highly recommend Ecoscape.

review №30

We've now hired Ecoscape twice in the same year for different projects. First we hired them to stop a corner of our old pier and beam house from sinking. They lifted the house judiciously and ensured it was lifted to the proper level to reduce damage to inside walls (those with old houses know that they haven't been 100% level for a long time, so choosing when to stop lifting is an art), Matt was responsive and up-front about scheduling, the team showed up with enough manpower to do the job, and they got it wrapped in one day.

4 months later we wanted to replace the old patchwork slab foundation in the garage and the entire crumbling driveway. We sought 5 or 6 bids, and Ecoscape came in reasonable considering the current insane prices of concrete, so we chose them expecting a high quality end product. Glad we did. Again Matt was highly responsive and kept us up-to-date with permitting and scheduling news (having both foundation work and work abutting the roadway made City of Dallas permitting extra fun), Daniel was easy to work with and on-site the whole time, and both his demo and pouring crews were efficient and respectful of the neighbors. The finished product looks great and drains properly.

review №31

Service was great. They even come out on weekends to accommodate busy schedules. Thanks Matt and team!

review №32

Ecoscape fixed our foundation issues quickly when we needed them fixed to finish a flooring install. We had another issue and Matt came out quickly to diagnose another issue. I would go to them over and over again.

review №33

Such a professional team. Their work was perfectly executed, they explained everything that we needed and even did further research when we posed alt options we’d seen elsewhere as possibilities. These folks truly seem to care about their work and their clients. Will recommend always!

review №34

We have chose Ecoscape to do a second project at our home. They did a great job on the French Drain, and now they are scheduled to do some foundation work. Even though the foundation work is not completed yet, I'm sure it will be outstanding!

review №35

Ecoscape did a french drain for us last year. We had water getting into the crawl space of our home. Matt recommend this drain and it worked 100%. We actually called them back to look at the house again. I would recommend them to anyone!

review №36

We’ve called Matt (with Ecoscape) twice now and couldn’t speak more highly of this professional. He’s friendly, knowledgeable, and willing to provide different solutions based on your needs as a homeowner. The work we previously had done was great (obviously, we called again with another problem), and will trust them with our next issue in our 60-year-old house.

review №37

Matt and his team have been amazing for many years since we moved into our 70’s home. Both for a full foundation level and rebuild, as well as our exterior drainage systems.

They do honest, solid work, and we have not had a single issue with any of the repairs they’ve made.

The format they put together quotes and proposals is top notch, providing scaled drawings and renderings of EXACTLY what they plan to do, making it much easier for to follow for people like us that don’t know the first thing about the services they provide and how they work.

Appreciate everything!

review №38

We had Ecoscape come out to mudjack our house after another company didn't do the foundation piers correctly. They also put in French drains and gutters. We are very happy with their work and they didn't gouge on the price

review №39

Im not an easy customer but these guys made it hard to complain. We called the day after the last monsoon storm in North Dallas. They were a week or so out, but when we gave them our sob story about both of our family homes on the property are having water pouring in, and allmof the grass is now a 2 axre lake. They worked some magic and moved a crew to our job and now, 3 days later, we have perimeter drains, sump pumps and all of our rain gutters are tied into an amazing water discharge system that should keep us dry for years to come. Great crew, great workmanship and we got a thorough education on flooding, foundation, and how to move water away from the house.
Matt was the ultimate professional and Daniel's team saved our homes! Thanks guys!

review №40

Great service! They were able to get someone out asap to help with a drainage/flooding issue at my home and offered a temp solution while the permanent one is in the works. Impressed by their efficiency and customer service thus far!

review №41

They have helped with my Christmas lights the last 3 years, my fence repairs. Anything I need help with for my house, they are always there for me. Most importantly, they are trustworthy. Highly recommend.

review №42

matt and his team showed up on time, leveled the foundation of my 104 year old home, and gave me a lifetime warranty. Price was very reasonable. I would recommend them to others.

review №43

My husband and I are going through the home buying process and needed an inspection on a 100+ year old home over the holiday weekend. The field tech, Matt, and his team were fantastic. They walked us through the process and gave us a straightforward quote on what was an immediate need and what could wait. This is exactly what we needed and will be using Ecoscape if we purchase the home and move forward with the repairs!

review №44

Matt, Gilbert, and Javi were incredibly helpful, honest, and bent over backwards to get us an inspection and report over the memorial day weekend. Thankful they were able to give us an understanding of foundation of the home we are looking to purchase which gave my wife and me peace of mind. Thanks again!

review №45

Ecoscape came out and looked at my foundation. The rep explained everything to me and actually told me there was nothing wrong with it.
I called them because of their great reviews. They were honest and upfront. It's hard to find a company like this!

review №46

Very knowledgeable company on foundation work. Didn't stear me wrong on what all I needed done. A+++++++ work.

review №47

From the initial visit from the technician to the install crew. Great company!

review №48

I have been impressed with Ecoscape. From start to finish, their communication was excellent, keeping me informed every step of the way. They completed not one, but two jobs at my home with absolute fidelity, demonstrating unmatched skill and attention to detail. I have full confidence in the quality of their workmanship and highly recommend them to anyone in need of foundation services.

review №49

the crew showed up on a Sunday! They have everything done in a couple of hours! Cleaned up great! This is the only company you will need to fix your foundation!

review №50

Ecoscape was flexible and helped get the job done. Everything came out just as we requested!

review №51

Everyone from scheduling, evaluation to installation was very kind and helpful. (Matt especially was super knowledgeable and answered all our questions!)

review №52

The crew showed up right on time, and did exactly what the technician said they would do. They cleaned my house up better than when they got here. Ecoscape is great. They SHOULD be the foundation company you use to fix your home!

review №53

Ecoscape Foundation and Home Services gave great advice regarding my yard drainage issues. Very trustworthy. I would definitely call them again if any other issues pop up.

review №54

I recently had Ecoscape come out to replace all three sump pumps at my home. The process started with a detailed and clear discussion about the condition of my existing system and what I needed from the new setup. The specialist (Matt) was not only transparent about the costs—offering competitive, reasonable prices—but also exceptionally professional and courteous throughout the installation. They worked quickly and efficiently. We did encounter an unexpected issue—one of the lines was blocked by roots—but Ecoscape was great about explaining all my options and giving me the time I needed to decide on the best course of action. I'm pleased to report that all my pumps are now working perfectly and have been significantly upgraded. I will gladly work with them again in the future and highly recommend their services.

review №55

We did multiple projects with Ecoscape. Mudjacking, Drains, Gutters, and more. They kept me updated with photos throughout each process. Most importantly, they solve a huge issue we had a lot of water coming up through my floors by Mudjacking and adding French Drains. They came highly recommended to me by the Public Works Department in the City of Parker, and now I can see why! We will use them again!

review №56

I have putting off foundation work on my home and finally called Ecoscape this past week. The field tech (Matt) did a fabulous job of testing and explaining all of the issues I had with my home. Matt was professional, kind, and very informative. He addressed all of the concerns I've had. I would recommend this company to anyone without reservation.

review №57

Matt was prompt and honest. Really appreciated his attention to detail.

review №58

Matt was prompt, responded quickly and his work was excellent!!! Prices were unbeatable!

review №59

Thru the yrs,you reach out to people and companies,hoping that your needs be met.
In my experience,more times than no,you need to be ready for disappointments but after multiple jobs and under the supervision of Matt,all of my expectations have been met;quality,promptness,cost……..!!!
I strongly recommend Ecoscape👏👏👏

review №60

Matt Burns from ECOSCAPE was really knowledgeable and professional. On time, polite, showed great knowledge about pier and beam construction. Did a thorough inspection and review with us, and followed up via email same day! Highly recommend!

review №61

Very knowledgeable. Extremely fair! Matt was able to tell me everything I needed to know and saved me a bunch of money!

review №62

Everything Matt said the company would do, it did. Of the outcomes possible, we got the best one! A turnkey job! Highly recommend Matt and Ecoscape!!

review №63

Very responsive, explained situation well, prompt and worked quickly, easy to work with

review №64

Amazing service!

review №65

Second time Matt, at Ecoscape, as come to the rescue. Our back up battery got water logged and failed. Matt came and troubleshooted and fixed the issue! (On a Saturday and within 24 hours!) Prompt and courteous to boot. Can’t say enough good things about Matt and this company.

review №66

Ecoscape did a great job with our house!

review №67

Professional, thorough explanation of work needed and pleasant crew. Once work was completed the cleanup was outstanding, could not even tell that extensive work was done. Highly recommend.

review №68

Matt and the team did a great job. The whole process with Ecoscape was great from start to finish. I found my new go to foundation repair company

review №69

From beginning to end, it was a seamless experience! These guys are great! Look no further, these are guys are the beat!!!

review №70

review №71

Great experience with Ecoscape. Matt promptly came out to my house to take a look at some exterior foundation cracking on a pier and beam house. He was honest, knowledgable, and provided great advice on how to best maintain the foundation moving forward. If I do ever have any major foundation issues, I will be calling Matt.

review №72

Excellent service, pricing & punctual. Very professional & friendly.

review №73

Prompt service, very good work. They were always checking to make sure everything was right. Amazing pricing. These are the guys to call!

review №74

Matt was great to work with as was the crew!

review №75

Matt was very professional ane explained everything in way that I could understand. I would recommend them to anyone who need a trust worthy company to do their repair.

review №76

Matt is amazing and great to work with! I would recommend him to anyone looking for a foundation repair.

review №77

Matt Burns was great - he came out evaluated my foundation issue and clearly explained process and work that would be done. Crew was on time and worked hard to complete the job as scheduled. Great experience I would recommend Ecoscape for anyone with foundation issues.

review №78

Matt and team did a great job. We really appreciate how professional and diligent they were fixing our foundation!

review №79

Ecoscape is a great people to have when your home needs repaired. They were fair, helpful, and did a great job. Thanks Matt.

review №80

Ecoscape did a great job with our foundation. Fair pricing, smooth scheduling, and the work looks really good.

review №81

Great Company

review №82

Matt came over and took a looked at my problem. Their company did not specialize in the problems I had, and he was honest and referred me to someone who did. He had the opportunity to make money and chose to do the right thing. One of the few honest and trust worthy companies left.

review №83

I am so glad we l selected Ecoscape! We saw the crack on the side of the house come together like it was never there! Matt was our rep and he was on the job making sure everything was going smoothly. Ecoscape is the only company you should use for foundation repair!

review №84

Matt did a did a great job. Him and his crew were in time, cautious with our home, and trustworthy. Very satisfied!

review №85

I called for a second opinion. Matt came out and after a thorough analysis he recommended no repairs. My concern was a pipe breaking if the floating garage shifted again. He recommended a plumbing solution and saved me thousands. If you want an honest recommendation call Ecoscape and ask for Matt!

review №86

review №87

The manager Matt was very honest and on time. They did exactly what they said they would and went above and beyond to help clean up areas that they didn't have to. I highly recommend them to anyone.

review №88

This 5 star rating is like a flash back to the past, when customer service was a top priority, follow through on promises was a guarantee, and quality workmanship was to strive for in doing business. Ecoscape Foundation Repair accomplished all this while having the lowest quote we found! The main man on our project was Matt. I can only guarantee this review if Matt is on your project. He is amazing! He really wants to please and get the job done right! Leading up to the project Matt was quick to answer our calls with questions. He really understands the foundation business...I think he’s seen it all! He was on site during the whole project and was constantly updating us. He is honest, funny and has a great work ethic. He is a confident and compassionate project manager and has a knack at getting the most out of the people who work for him. His crew is amazing too! Such hard workers! In the end, as promised, everything was put back in order and various checks were done. Matt also alerted us to some other issues he noticed about the house, like an unhealthy cedar tree. He recommended a product he uses at his house. Like I said, this guy really cares! Our household wholeheartedly recommends Matt and his crew at Ecoscape. Quality work and Service!
Lydia and Troy Lewis

review №89

review №90

Matt Burns at Ecoscape did an Amazing job for us. We need a foundation inspection done quickly and he got us scheduled in and got it done. Thanks Matt !!

review №91

Professional. Expeditious. Courteous. Expert in their field. Ecoscapes is the company to call for all of your foundation needs. Matt did everything he could to get the job done quickly for us. Then he was happy to give us the good news that we didn’t need any repairs, even though it meant that he wasn’t going to make extra money. That is integrity at its best! Thank you Matt!

review №92

Matt Burns was a champ! Helped review other foundation repair recommendations we got. Instead of a costly foundation repair, we are going with some drainage systems!

review №93

Thank you so much for taking care of my sprinkler system today.

review №94

Matt was fantastic. He went above and beyond to help us with our home. Very knowledgeable and took time to explain everything. Highly recommend!

review №95

I had foundation issues several years ago. Over the weekend I had some concerns when I saw sink holes near the foundation. I gave Ecoscape a call on Sunday evening. They returned my call right away on Monday. I love the fact that Matt addressed all of my concerns and put my mind at ease.

review №96

Very professional service from front desk to assessment to the crew doing the work. Great communication at each phase so I knew exactly what to expect.

review №97

I hired Ecoscape to repair my foundation and definitely recommend them. Matt was very professional and knowledgeable about foundations.

review №98

We needed mudjacking for our driveway. Ecoscape was very well qualified to provide the necessary solution. Everyone was professional and went about their work in an expedient yet thorough manner. I highly recommend them for this type of work.

review №99

I was recently pleased to do business with Ecoscape on foundation repair for my home. Rhonda and Matt were very professional from the start, and stayed that way through the entire project, which went off without a hitch. The work crew showed up on time, and stayed on the job until it was promptly finished. Matt knows his stuff, providing the information a customer needs to feel confident everything is being done properly. I found Ecoscape to be very competitive on price, including offering a variety of discounts that made our job affordable. I was surprised that a company would be so forthcoming. Never once did I feel being manipulated by high pressure salesmanship. I highly recommend Ecoscape to anyone in need of foundation repair.

review №100

We were very pleased with Ecoscape Foundation for doing the work. The company was very timely on giving the bid , starting and finishing the job.Also the pricing was very fair. Matt Burns was great with all the communications .

review №101

I actually saw the cracks disappear as they jacked up house. They showed up on time and left no mess.

review №102

review №103

Will definitely use them again.

review №104

MATT IS A VERY KNOWLEDGEABLE PERSON.THE TEAM DID THERE JOB VERY WELL. THEY DID BREAK A PIPE BUT DIDN'T HESITATE TO ADMIT THEY DID IT AND PROMPTLY FIXED IT. I WOULD DEFINITELY RECOMMEND THEM TO DO ANYBODY'S FOUNDATION.

review №105

I recently had Ecoscape repair my pier and beam home, as well as replace my rotting substrate. Both Matt and Josh came out to bid the job, they were very professional, took the time to explain everything to me, and left me feeling confident in the company. When it was time for the work to get done Gilbert and his crew were able to complete all of the work in just two days! I was amazed at how fast, reliable, and professional everyone was. The house is now level and no longer has rot, and I am so pleased with the job they did and the fair pricing. I would definitely recommend this company!

review №106

Ecoscape correctly diagnosed our foundation needs and made the repairs very efficiently. Friendly, can-do supervisors and workers throughout. Good, solid work.

review №107

As a first time homeowner, Matt and his team have been extremely helpful throughout the entire process, from the time we started putting together the proposed work, through completion of the job, and even a month later when I have questions about anything – they are always quick to respond.

We received multiple proposals for the work that was done, and we went with EcoScape both for the price point as well as the level of professionalism they displayed compared to all their competition. We definitely made the right decision in choosing them.

Everything they did was completed in the timeframe they anticipated, and they kept great communication while the work was being done.

We replaced 16 piers on our older home, and we saw INSTANT improvement with the doors/windows etc. that weren’t originally opening and closing properly. Huge relief. They also did a great job installing french drains and tying in our gutter system and we no longer have to worry about unnecessary water pooling in and around our yard as we did before.

He even referred me to the plumbing company they use exclusively, Eagle Quality Plumbing, who has done a full re-plumb of our old cast iron and replacing with PVC, and Matt has continued to offer guidance with any questions I’ve had on literally anything I’ve asked even when they haven’t actually been out doing work on our property since finishing our foundation repair over a month ago.

Highly recommend and not one negative thing to say! Huge thanks to you and your team - keep it up!

review №108

After a thorough review they determined the cracks were cosmetic and the foundation was okay. Great to find an honest and professional company.

review №109

Had an awesome experience with Ecoscape when I decided to get my gutters installed. Matt was great and informative throughout the project. I would definitely do business with them again as well as recommend them to family & friends.

review №110

We enjoyed our experience from start to finish. We received an initial consult quickly and when the time came for the install, the crew was on time the day they said they'd come. Our yard was treated with the upmost respect. I appreciate that they transplanted our flowers when they needed to dig a pipe under them. So excited for the next downpour to see our sub pump in action!

review №111

I would highly recommend Ecoscape Foundation and home service. A professional technician came to my home and did a thorough inspection inside and out. He then sat down and explained every detail of my foundation. I appreciate the honesty after the inspection because he recommended no repairs. I had another company out before that said we had many problems and it was expensive. I will be using Ecoscape in the future if I have any issues with my foundation.

review №112

Ecoscape did a great job with our foundation and was very professional. A great company to work with, we would highly recommend them for your foundation needs

review №113

Really enjoyed doing business with Ecoscape - fair price and the crew did a very nice job of respecting our landscape and making sure everything was done right.

review №114

review №115

Ecoscape was great to work with. The crew was professional and did quality work. Matt Burns was excellent and very knowledgeable. The fixed my foundation and I am very happy.

review №116

Matt and his team bent over backwards to make sure that our experience was smooth and as cost efficient as possible. They were always quick to respond and would give help and advice anywhere they could. Juan was amazing as well, and his team worked so hard they finished ahead of schedule. They all really cared about the outcome of our home repair from the tornado, and brought some light through a difficult time we had to go through. Thank you, Ecoscape!

review №117

We hired Ecoscape to repair our home's foundation. The home had previous foundation work done in the past and that company was no longer in business (shocker, right?). This is one of the biggest benefits of working with Ecospace, they are a reputable company that has been around for decades. Before choosing Ecoscape, we met with at least 4 other companies and in the end, we felt our best choice was here. The customer service was great and the work they did was well done. They worked extremely well around all my plants in the front yard (where I prepped the area) and inside our home. We feel great about our decision to go with Ecoscape and they had a lot of different payment options you can choose from. I would recommend them to anyone looking for foundation repair work.

review №118

Great job was performed by Ecoscape foundation at my house.

review №119

I felt I was in good hands the whole time. Professional and great service. Even through a pandemic they respected me and my family the entire time. We felt safe the entire time. I will definitely recommend. Thank you.

review №120

My wife and i could automatically tell the difference when the job was done.

review №121

Matt Burns and his crew were a breath of fresh air! Thorough, professional, on time, all with top notch repair and service. No hidden fees. They even completed a small add-on that we asked about while they were on site. You’ll be glad you chose Ecoscape!

review №122

Great experience! Did a wonderful job and very professional

review №123

review №124

Very professional. Knowledgeable staff. Quick turnaround

review №125

Amazing company, Very professional, hard working and easy to deal. Price was well within my budget!! Would recommend them any day.

review №126

This will be a lengthy review but I feel it's important to provide the details of our experience for others. First off, I want to state we were very pleased with the actual work on our foundation performed by Ecoscape. As other reviews note the clean up was done very well and the project was done very timely. Our disappointment comes in the process following the repair. We were told we needed a plumbing pressure test following the repair to make sure everything was ok. We were told if there were issues as a result of the lifting of the house we would be responsible for the costs, but if it was negligence on the part of Ecoscape doing the work we would not. Ecoscape had a plumber contact us out of the blue without communication to let us know he would be at our house the same day. After he gave us our quote of about $2800 to repair some issues we told him we would like to get another opinion. The plumber was not happy and said if we did not use him we would have to pay $500 for his time that day. We should have been given the option of who to use prior to him coming to avoid this situation. However, we decided to go with this company. After he fixed a broken pipe, he informed us it was broken because of where Ecoscape placed the riser. When we pressed about this he quickly back tracked on what he said.After the plumbing, Ecoscape had to come back out to adjust a riser (which is understandable), and at the end of the work Josh from Ecoscape came to the door to inform it was finished and asked us to do a review. When I told him of our displeasure of everything that occurred following the foundation repair, he literally just stared at me and then asked to come inside to use the restroom. This was all in April, everything got fixed, and although we were not happy about the costs we went about our business. A few weeks ago we received a call from Sam at Ecoscape asking about our experience and wanted to promote energy savings they could do for us.My husband told him he was not interested in learning about the Energy savings and expressed our frustrations at the lack of communications and plumbing information we had been told.He was very apologetic.He stated the company wants to "make it right" and he would send someone to our house to talk to us. My husband assured him it was not necessary for someone to make the drive to our house but he insisted. That week Josh came back out. After we brought him in, he immediately went in to a spiel regarding the energy savings they wanted to sell to us.We quickly interrupted to say we were confused as we were told the purpose of the meeting was to discuss our concerns. He acted very confused, pointed the finger at Sam for not telling him correctly and contradicted himself later that he did know there was a problem, and then took down notes. He kept implying we did not understand the process but we assured him we know what was said to us during our initial visit. We also pointed out that we were not the ones to reach out to Ecoscape about everything, but the company reached out to us and said they were going to "make it right." He left and said someone would be calling us. More than a week passes and no word from anyone. We call Sam again to follow up and again he was very apologetic and said he would reach out to someone, that it would take time but we would definitely hear back form him by the end of the day for an update. A few hours later I get a TEXT from Matt stating "Sam said you were trying to get a hold of me." I explained this was not the case, again went over all our our concerns and frustrations about the lack of communication from the company. He proceeded to respond that they feel they gave us the most professional job the industry has to offer. Again, we were not upset with the actual foundation work performed, but the fact that the company reached out to US for feedback and once they received it, either ignored it or passed us around. I also told him I felt it was very unprofessional to address everything via text. I then left a message on company VM but again no response.

review №127

Everything went very well. Work was completed quickly and clean was great! Thanks, Matt!!!

review №128

Job well performed and finished. Good communications of the plan before and the steps taken along the way to complete the work. Clean up was also accomplished upon completion. Thank you Ecoscape for the performance you promised.

review №129

I would definitely recommend this company! The technician that came to my house answered all of my questions and was very professional. I was pleased with their work, especially their clean up!

review №130

information
  • 5 photos
  • 130 reviews
  • 4.9 rating
  • phone: +1 972-210-1494
  • website: http://ecoscapefoundation.com/
  • address: 3883 Turtle Creek Blvd Suite 1412, Dallas, TX 75219
  • coordinates: 32.81519, -96.79978
Last search
categories
  • Concrete contractor
Working hours
  • Sunday: 9 AM–4 PM
  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: 9 AM–4 PM
Accessibility
  • Wheelchair accessible parking lot: yes