HomePro Contracting, Handyman Dallas, Licensed General Contractors in Dallas. in Dallas

HomePro showed up and showed out!! Joe came to my home and took care of BUSINESS! With my two dogs trying to bother him, he was cool as a cucumber. But, the job he's done in my bathroom when I tried to Gorilla Glue it, is phenomenal !! LOL!!! There was a big hole in my wall! I also love the fact that I was in my home office working and he was in my master bathroom working and did not bother me. He called me when he picked up supplies and I was able to agree to what was purchased. I just don't know what else I can say other than I would recommend HomePro to everyone AND that I will be using them for all of my home repair needs. That you Joe and Chris!!

Diego was so awesome! My mom bought two drawer Fisher and Paykal dishwashers and needed a base to sit them on since they obviously weren’t the same size as standard dishwashers. This was a very custom job and Diego came and built custom drawers to sit them on! Couldn’t be more pleased with the outcome! Thanks guys!

I never list reviews like this but I felt it important to let people know what they may be getting with this business. We called home pro for minor repairs (hanging curtains, reattached drawer handles) They sent someone out and the person arrived when I was home at 11:30am (proof on my ring). While I was away my nanny wrote a check after the worker finished for the final cost she was told, which was $550. But shortly after I arrived back home I found that 3 of 6 things I asked for them to do were not done at all. They also replaced handles I specifically asked not to be replaced, and one of the drawer handles they did replace had already fallen off.

After finding this, I called to ask why such simple repairs were charged at that rate of $550 and to let them know things were already broken and that they had replaced things I asked them to leave alone. I was told that the worker arrived at 9am (false) and we were charged for that time. I was advised to speak with Chris. After leaving messages I got a hold of Chris 1 week later.

I asked for a partial refund because the worker was in fact, not at my home at 9am, things were not done that we had asked, and some of what was done, we had not asked them to do. I was calm in laying out what happened to Chris because I was hoping for a simple solution but was EXTREMELY surprised at how combative Christ was. He was interruptive, loud, agitated and refused to acknowledge that his worker did not arrive at the time they claimed to have arrived. He wouldn't let me finish a sentence after I explained the problem and was very abrasive and argumentative. He offered to finish the job, but I was so disrespected and offended during the call I declined to continue doing business.

I'm unsure if Chris is the owner, but as a business owner myself, this owner was unprofessional, surprisingly argumentative and unwilling to listen to the customer. I felt degraded as a woman and after reading a few other reviews, I wish I had not done business with this company at all because this seams to be a recurring experience.

I was able to schedule an appointment pretty quick. Had damaged ceiling from a water leak. While there were some scheduling challenges, the team arrived and was very professional and completed the job perfectly. The project manager AB was excellent, professional, and kept me informed of the progress. I will use them again!

Called to get one tv mounted on my wall. The guy that answered the phone told me it would be $90 an hour and a two hour minimum. I said it is a 20 minute job. He gave me attitude and said it isn't a 20 minute job then said good luck and hung up on me. VERY UNPROFESSIONAL! It literally took 20 minutes when Best Buy hung it for me last time. Don't use this company!

I requested a bid from this company. I got a text back saying to call them at 11pm which I did as I was awake. Talked to Chris who asked me the details about the project and then asked me "What is your budget" as if he is qualifying his clients based on how much money he can profit from. It was for a retaining wall and I have no idea how much does these things cost. Neither he offered to setup an appointment to meet me to assess the project scope. Rather he went on bragging how good he is and what not. After wasting 30 minutes on the phone call, he then sent me a text outlining his hourly rate, no clock out for any reasons (Wait, what? Really!) and when I responded to him for clarification, he wrote me a long message how he feels that I will be a difficult customer and he don't want my business as he has plenty of work. He is super arrogant and I can only related to those poor comments that people have left. I wish I had done my due diligence. I will never do business with such an unprofessional person. If you are willing to risk it, your call.

DO NOT USE THIS COMPANY!! First off I would like to say the crew that was at my house was very respectful and polite and the overall results of the work they did complete was of good quality. My main problem has to do with the lack of communication and the disrespect of the owner Chris. Please save yourself the trouble and do not do business with this company. I did a walk through of my house with Chris originally. My house is basically new construction and I hired Chris to install the the interior doors and baseboards. There was 9 interior doors and about 250 feet of baseboards in the whole house. During our walkthrough Chris said 1-2 days at the most to get it all done. During the first day I did a walkthrough with the crew leader AB (who is a very friendly and great crew leader) and we discussed which direction I wanted every door to swing open as I had purchased all the doors already. When I came back after they were done the first day I found they had installed only 4 doors so far and 2 of them were installed backwards. I advised AB of this and he said they would fix it, which they did the second day but now I was paying $180 per hour for them to fix their mistake. Mid day of day 2 I asked Chris and AB if it would be all done by the end of the day and was told yes it still would be. I returned at the end of the day to find 6 out of the 9 doors done and about 70% of the baseboards done. The crew said they would have to come back, which I replied don’t bother because I can’t keep paying that much for slow work. I paid $3,500 for a not finished project that should have taken 2 days at the most. Later that evening I receive a text from Chris asking if I was satisfied and I sent a reply advising I was not and outlining the issues I had with the services. He replied with disrespectful texts which I will include in the pictures for proof. Please do not do business with this guy! His employees are nice but the ownership is a joke. I hope his employees find a better company to work for in the future.

No call, no showed a job for me. They still have never followed up or provided an explanation as to why they just decided not to come after agreeing to do the job. Very odd. Not cool.

Update:

Not a mistaken identity. You no called, no showed. Also, your response to negative reviews are completely unprofessional. You're proving our point.

I won't be removing the post.

HomePro showed up and showed out!! Joe came to my home and took care of BUSINESS! With my two dogs trying to bother him, he was cool as a cucumber. But, the job he's done in my bathroom when I tried to Gorilla Glue it, is phenomenal !! LOL!!! There was a big hole in my wall! I also love the fact that I was in my home office working and he was in my master bathroom working and did not bother me. He called me when he picked up supplies and I was able to agree to what was purchased. I just don't know what else I can say other than I would recommend HomePro to everyone AND that I will be using them for all of my home repair needs. That you Joe and Chris!!

No call, no showed a job for me. They still have never followed up or provided an explanation as to why they just decided not to come after agreeing to do the job. Very odd. Not cool.

Update:

Not a mistaken identity. You no called, no showed. Also, your response to negative reviews are completely unprofessional. You're proving our point.

I won't be removing the post.

Este empresário está convencido de que faz um bom trabalho e tem as classificações mais baixas entre os empreiteiros. as últimas análises demonstram que um homem que tem um modelo de negócios muito irrealista acha que não há problema em pagar a alguém 90 dólares e horas para correr e conseguir materiais. Em vez de olhar o imóvel e planejar a obra. Quando você falha em planejar, você planeja falhar.

Called to get one tv mounted on my wall. The guy that answered the phone told me it would be $90 an hour and a two hour minimum. I said it is a 20 minute job. He gave me attitude and said it isn't a 20 minute job then said good luck and hung up on me. VERY UNPROFESSIONAL! It literally took 20 minutes when Best Buy hung it for me last time. Don't use this company!

Needed caulk around 2nd-story windows removed and replaced. Hessler showed up on time and worked efficiently. Fine work, fair price.

Needed some replacement of the frame around my front door due to extensive termite damage. Jonathan, was very professional in his work and made an extra effort to clean up his work area after he was finished (I’ve had some workers leave trash, screws, nails, sawdust, etc for me to clean up afterwards). Highly recommended and looking forward to doing more business with them in the future.

Very friendly, Santos was great! Appreciate the quick response! They came the next day after I called!

Santos came out and installed cabinet hardware & an over the range microwave. Arrived exactly on time, and did a solid job.

Fantastic work!! Juan replaced a broken railing baluster and mounted an outside hose reel to my brick siding—both in the same visit. He went above and beyond to sand the sharp corners of the wooden baluster AND prime it before he installed it. Both look great. Would use again and recommend to friends and neighbors.

I never list reviews like this but I felt it important to let people know what they may be getting with this business. We called home pro for minor repairs (hanging curtains, reattached drawer handles) They sent someone out and the person arrived when I was home at 11:30am (proof on my ring). While I was away my nanny wrote a check after the worker finished for the final cost she was told, which was $550. But shortly after I arrived back home I found that 3 of 6 things I asked for them to do were not done at all. They also replaced handles I specifically asked not to be replaced, and one of the drawer handles they did replace had already fallen off.

After finding this, I called to ask why such simple repairs were charged at that rate of $550 and to let them know things were already broken and that they had replaced things I asked them to leave alone. I was told that the worker arrived at 9am (false) and we were charged for that time. I was advised to speak with Chris. After leaving messages I got a hold of Chris 1 week later.

I asked for a partial refund because the worker was in fact, not at my home at 9am, things were not done that we had asked, and some of what was done, we had not asked them to do. I was calm in laying out what happened to Chris because I was hoping for a simple solution but was EXTREMELY surprised at how combative Christ was. He was interruptive, loud, agitated and refused to acknowledge that his worker did not arrive at the time they claimed to have arrived. He wouldn't let me finish a sentence after I explained the problem and was very abrasive and argumentative. He offered to finish the job, but I was so disrespected and offended during the call I declined to continue doing business.

I'm unsure if Chris is the owner, but as a business owner myself, this owner was unprofessional, surprisingly argumentative and unwilling to listen to the customer. I felt degraded as a woman and after reading a few other reviews, I wish I had not done business with this company at all because this seams to be a recurring experience.

Jon and AB did a great job with the dryer vent/hookup project at our home. It wound up being more complex than we thought, but they were very friendly and professional throughout the process.

I was able to schedule an appointment pretty quick. Had damaged ceiling from a water leak. While there were some scheduling challenges, the team arrived and was very professional and completed the job perfectly. The project manager AB was excellent, professional, and kept me informed of the progress. I will use them again!

DO NOT USE THIS COMPANY!! First off I would like to say the crew that was at my house was very respectful and polite and the overall results of the work they did complete was of good quality. My main problem has to do with the lack of communication and the disrespect of the owner Chris. Please save yourself the trouble and do not do business with this company. I did a walk through of my house with Chris originally. My house is basically new construction and I hired Chris to install the the interior doors and baseboards. There was 9 interior doors and about 250 feet of baseboards in the whole house. During our walkthrough Chris said 1-2 days at the most to get it all done. During the first day I did a walkthrough with the crew leader AB (who is a very friendly and great crew leader) and we discussed which direction I wanted every door to swing open as I had purchased all the doors already. When I came back after they were done the first day I found they had installed only 4 doors so far and 2 of them were installed backwards. I advised AB of this and he said they would fix it, which they did the second day but now I was paying $180 per hour for them to fix their mistake. Mid day of day 2 I asked Chris and AB if it would be all done by the end of the day and was told yes it still would be. I returned at the end of the day to find 6 out of the 9 doors done and about 70% of the baseboards done. The crew said they would have to come back, which I replied don’t bother because I can’t keep paying that much for slow work. I paid $3,500 for a not finished project that should have taken 2 days at the most. Later that evening I receive a text from Chris asking if I was satisfied and I sent a reply advising I was not and outlining the issues I had with the services. He replied with disrespectful texts which I will include in the pictures for proof. Please do not do business with this guy! His employees are nice but the ownership is a joke. I hope his employees find a better company to work for in the future.

They did a great job

My front doorway was damaged during a delivery and I worked with this company to get it fixed. A gentleman by the name of Santos came out and made it look brand new! He was patient and nice through the whole process! Awesome job Santos!!

We had a need to install a self-contained elevator (Lift) in our home. When we first met Chris, he explained very thoroughly what needed to be “cut-through” our second floor in order to have our needs met. His team of workers, Edil, Greg, and Jonathan were working at our home for four days. What a lovely team! Edil (Project Manager), was a delight to work with... all three gentlemen were great! They were meticulous and clearly explained every next step to get the job done. We would hire HomePro and this same team to do other jobs at our home if the need arises. Thank you, Chris, Edil, Greg, and Jonathan!

The crew did a great job and was very professional in removing my kitchen island + appliances + counter top; then replacing it a few weeks later without any damage and exactly as it was before. I had a great experience with Chris as the business owner as well. I will hire them again. My only nit is that when they reinstalled one of my faucets, they rotated the orientation of the handle 180 degrees, which I will eventually need to fix.

I have had a great experience with HomePro - the owner is very responsive, and the service providers (particularly Santos and AB) were meticulous in their work. They were very careful and made sure to perform excellent repairs.

Edit did an excellent job installing our 2 new ceiling fans. Highly recommend this company

Thorough and friendly handymen that uninstalled my dishwasher and stove/oven and moved them to my garage.

They where very professional and they did a great job .

Heslers was able to come out to install a peep hole for the front door. He did a good job.

I requested a bid from this company. I got a text back saying to call them at 11pm which I did as I was awake. Talked to Chris who asked me the details about the project and then asked me "What is your budget" as if he is qualifying his clients based on how much money he can profit from. It was for a retaining wall and I have no idea how much does these things cost. Neither he offered to setup an appointment to meet me to assess the project scope. Rather he went on bragging how good he is and what not. After wasting 30 minutes on the phone call, he then sent me a text outlining his hourly rate, no clock out for any reasons (Wait, what? Really!) and when I responded to him for clarification, he wrote me a long message how he feels that I will be a difficult customer and he don't want my business as he has plenty of work. He is super arrogant and I can only related to those poor comments that people have left. I wish I had done my due diligence. I will never do business with such an unprofessional person. If you are willing to risk it, your call.

Diego did a great job and provided several helpful suggestions regarding my project. I was very satisfied with his work.

Just had Diego come out to fix up our house, and we are more than impressed with his handy work and great communication. We had a long, random list of tasks that he completed promptly & professionally. My girlfriend and I are highly satisfied customers. Expect more business from us in the future! 5 stars.

So where to begin this was a weird call, I have a small remodeling project at home, so far I have arrange 2 other contractors to give me a bid and called this company to be one of them, every other contractor has kindly arrange to just come out look at the project and give me a pricing, this is the first time Im doing any type of additions into my house so since its only adding a new wall and a closet my budget number in my mind is 10K lets say it could be more or it could be less, I don't know because this is not my area of expertise nor I have a clue how much it could cost, thats the reason Im calling to get a bid. The gentleman who answer the phone was nice at the beginning, then he completely went off the rails asking me about how much money I have for the project, like I stated before I have 10K in my mind Im clueless if is more or less who cares, that's why Im calling to get a bid. None the less the conversation just ended by me hanging up after he started ranting that the budget was a must since they need to know how much money I have allocated, For crying out loud, Im calling to get a bid, if I say I have a 1 million are you going to charge me that just because that's the number I said, very unprofessional, definitely not getting my business (I highly doubt they want it, anyway). Just blown away by the way the call was handle. They might be great I don't know but for sure first impressions matter and this people completely blew it out of the park. Remodeling By Danny, Remodel Solutions and Cox Remodeling definitely have their stuff together and very friendly customer service. I might not use any of them but at least they are doing what you are supposed to do in the business world. Finally the beauty of google is that you can find many other companies willing to take care of you. Best of Luck.

I am sure you have a good business going. Great reviews because of which I called for your services. The person who answers the phone has no idea how to speak to customers. Very rude and unprofessional. Least interested in getting business it seems. Very disappointed. Hence have to look for other options.

I requested a few projects and Diego came out and finished my request in a reasonable time and he is very knowledgeable. I was VERY surprised at how everything came out. I will definitely keep these contractors in mind for any project. Wonderful experience for a last minute call.

Prompt and friendly service

The work was done quickly and flawlessly. The price was good and the communication was excellent

They did a job I needed done and did it well and timely.

Diego did a very good job. He was on time and professional. I would recommend HomePro to others.

Diego did an excellent job and in a timely manner. He asked me questions in order to clarify what my needs were for wall mounts and such. Thank you!

Diego was so awesome! My mom bought two drawer Fisher and Paykal dishwashers and needed a base to sit them on since they obviously weren’t the same size as standard dishwashers. This was a very custom job and Diego came and built custom drawers to sit them on! Couldn’t be more pleased with the outcome! Thanks guys!

Very rude customer service

Very professional and great service! Will definitely use there services again in the near future. Thank you

Awesome service

We used HomePro for a commercial project and are very pleased. Chris was on the ball sending Diego out to do our project. He was very skilled and knowledgeable. Very fast service! Thanks for your help.

Have a solid core door leading outside from the garage that was sticking. I needed someone to trim it and called HomePro. They did a good job in a timely manner.

Great work and fair prices! Highly reccomended

Chris and his crew have done work for us and our real estate clients for years. Never met a more professional and detailed minded person and all the people he has working for him too. We have had super minor jobs done by them and very major too and always been pleased. They totally renovated my master bath shower and I love it more every time I walk in there. Anne Martinkus - Keller Williams Realty

Very quick service, fair prices and a great overall finished repair. Looking forward to completing the job with them. Employee was on time, which is rare! Was great to see. Very good about keeping the area clean and organized. I'll be using them again!

Highly competent GC.