Pierce Fine Hardware, Plumbing & Lighting–Dallas Showroom in Dallas

David Mears gets my Customer Service Award for 2024. Needed a cartridge for a 20 year old KWC faucet. David contacted the manufacturer in Switzerland and they shipped it to us at no charge. I’ve never met David, nor haveI been to the store. Did not buy the original faucet from Pierce, yet he went out of his way to help. Wish everyone had this level of customer service.

Just moved to the area and was looking for a nut to reattach a leg to a couch, we were trying to find a hardware store close by and ended up here. Wasn’t quite their wheelhouse but everyone went out of their way to help me, including hunting around in the back to get me what I needed! Above and beyond helpful and the fixtures in the store are gorgeous! Would definitely go back if I end up redoing a kitchen or bathroom and recommend to anyone who is!!

This is a 5 star business with top shelf products, selections and service. If you're familiar with north North Texas, you'll git it when I say, Pierce is like dealing with a Fort Worth business, in Dallas. My clientele is extreme high-end. I send them ALL to Pierce Hardware first, to dress the cabinets and doors that I build and install for them. And their kitchen and bath plumbing supplies....You just gotta see it. Pierce is worth a visit if you've in the market for hardware and plumbing fixtures.

Best place to buy hardware and plumbing fittings in Dallas. Wayne Allen is the best!
He delivers a high level of knowledge & customer service. Every time I order, the orders were divided up by room and very accurate

Stocks the widest, most complete selection of displays for solid cast brass cabinetry hardware that I have seen in the metro. I received a prompt quote and education about the quality of various brands from a helpful sales representative.

Great friendly staff, always greet me at the door and willing to help. Any handle or knob you could think of Is on display as well as bath and kitchen fixtures in any finish you want. Can’t go wrong here - ask for Wayne when your there.!

Excellent customer service. fast delivery and reasonable pricing. all product here are high end and hard to get in any other store around the DFW area.

Rude and unprofessional. Do not bother discussing attitude with the management as that is where the issue lies, with Kathy Sanders. No hope for the rest of the staff with a manager with her customer service skills or lack there of... yikes.

David Mears gets my Customer Service Award for 2024. Needed a cartridge for a 20 year old KWC faucet. David contacted the manufacturer in Switzerland and they shipped it to us at no charge. I’ve never met David, nor haveI been to the store. Did not buy the original faucet from Pierce, yet he went out of his way to help. Wish everyone had this level of customer service.

Fantastic business! Bryce is very helpful!

Just moved to the area and was looking for a nut to reattach a leg to a couch, we were trying to find a hardware store close by and ended up here. Wasn’t quite their wheelhouse but everyone went out of their way to help me, including hunting around in the back to get me what I needed! Above and beyond helpful and the fixtures in the store are gorgeous! Would definitely go back if I end up redoing a kitchen or bathroom and recommend to anyone who is!!

Rude and unprofessional. Do not bother discussing attitude with the management as that is where the issue lies, with Kathy Sanders. No hope for the rest of the staff with a manager with her customer service skills or lack there of... yikes.

Stocks the widest, most complete selection of displays for solid cast brass cabinetry hardware that I have seen in the metro. I received a prompt quote and education about the quality of various brands from a helpful sales representative.

Great friendly staff, always greet me at the door and willing to help. Any handle or knob you could think of Is on display as well as bath and kitchen fixtures in any finish you want. Can’t go wrong here - ask for Wayne when your there.!

The sort of high quality service and people you wish you could deal with for everything else in life as well! Thank you Dave for your exceptional service and helpfulness!

This is a 5 star business with top shelf products, selections and service. If you're familiar with north North Texas, you'll git it when I say, Pierce is like dealing with a Fort Worth business, in Dallas. My clientele is extreme high-end. I send them ALL to Pierce Hardware first, to dress the cabinets and doors that I build and install for them. And their kitchen and bath plumbing supplies....You just gotta see it. Pierce is worth a visit if you've in the market for hardware and plumbing fixtures.

Best place to buy hardware and plumbing fittings in Dallas. Wayne Allen is the best!
He delivers a high level of knowledge & customer service. Every time I order, the orders were divided up by room and very accurate

Excellent customer service. fast delivery and reasonable pricing. all product here are high end and hard to get in any other store around the DFW area.

great place extremely helpful and very knowledgable of the product they sell, there prices among the best any where in the country, you need help call Connie I could not say enough good thing about her professionalism .