Dragons Landscaping in Dallas

Installation:
During the installation when they were installing the Control Panel, the installer used a Hammer Drill from the inside of the garage to the outside. In the process he broke part of the brick on the outside. The installer tried to fix it by using some sort of foam but it looks bad. SEE Picture # 3.
Should have done it with a drill and a Masonry drill bit.

When Programing the Control Panel it looked to be ok.
When I checked it a couple of days later I noticed that the time read PM instead of AM. SEE Picture #2.

It is suppose to come on at 10 PM but, it looks like it is son all the time. I called Luis, the installer and told him about it.

He said he would check it out but he needed to check his schedule and would call me back. It has been 6 days and no word from Luis.

Last but not last , I was told that I would have to put some insulation on the back flow pipes to prevent freezing.
see pict #1. I would think that for $2500.00, this item would have been provided.

Thank You

Juan Ybarra

I can't say enough about Dragons. They are amazing from the ownership down to all the employees. They seem to do a good job creating a culture that makes the employees want to work there. I'm not sure what it is, but if you need landscape maintenance done, if you need sprinklers, or you are putting in a whole new system (residential or commercial), I strongly encourage you to give these guys a shot!

Dragons Landscaping has done a wonderful job transforming our backyard and pool surroundings into a more usable and functional space. They have listened to our needs and wants and worked diligently to address them while providing sound advice to help minimize future issues from arising. Luis and his crews have been respectful of our property and have gone the extra mile with a few thoughtful touches we may have otherwise missed, in particular future proofing against the longer term growth of our project.

I have been a loyal customer of Dragons for 13 years and use them for all of my lawn, patio, sprinkler service and pool paver installation. Dragons also installed artificial turf and a putting green for me last year. I highly recommend this company for anything your yard or landscaping needs..

Have used Dragon for over 10 years now and have always had a pleasant experience with them. They have done everything on the outside of our home from landscaping design, yard service, and irrigation. Great company and would highly recommend.

The team installed a new irrigation system. They were very accommodating and available to make sure it worked correctly and went over instructions on how to manage remotely. They have been responsive to any questions along the way. I’d highly recommend!

Driver in a Dragon Landscaping truck made a few illegal and unsafe passes on a residential road, just to get 5 seconds ahead. Many parents and residents trying to navigate a small road out of the Comanche Spring neighborhood in Saginaw, and this driver came around everyone unsafely and cut people off who were waiting in line to leave the area. Very unsafe and unprofessional. Very narrowly avoided aide swiping a few cars.

There’s a problem with their billing. They continue to overcharge my account even though I spoke to them about it.

There’s a problem with their billing. They continue to overcharge my account even though I spoke to them about it.

I can't say enough about Dragons. They are amazing from the ownership down to all the employees. They seem to do a good job creating a culture that makes the employees want to work there. I'm not sure what it is, but if you need landscape maintenance done, if you need sprinklers, or you are putting in a whole new system (residential or commercial), I strongly encourage you to give these guys a shot!

Dragon did a beautiful job on our backyard. They removed old rock, leveled the yard and put down new sod.
Patty

To this date everything is going great. The system is really working as promised, great work, left the area clean and pleasing to the eye.

Installation:
During the installation when they were installing the Control Panel, the installer used a Hammer Drill from the inside of the garage to the outside. In the process he broke part of the brick on the outside. The installer tried to fix it by using some sort of foam but it looks bad. SEE Picture # 3.
Should have done it with a drill and a Masonry drill bit.

When Programing the Control Panel it looked to be ok.
When I checked it a couple of days later I noticed that the time read PM instead of AM. SEE Picture #2.

It is suppose to come on at 10 PM but, it looks like it is son all the time. I called Luis, the installer and told him about it.

He said he would check it out but he needed to check his schedule and would call me back. It has been 6 days and no word from Luis.

Last but not last , I was told that I would have to put some insulation on the back flow pipes to prevent freezing.
see pict #1. I would think that for $2500.00, this item would have been provided.

Thank You

Juan Ybarra

Luis and team were highly responsive and professional. Highly recommend them.

Driver in a Dragon Landscaping truck made a few illegal and unsafe passes on a residential road, just to get 5 seconds ahead. Many parents and residents trying to navigate a small road out of the Comanche Spring neighborhood in Saginaw, and this driver came around everyone unsafely and cut people off who were waiting in line to leave the area. Very unsafe and unprofessional. Very narrowly avoided aide swiping a few cars.

Dragons Landscaping has done a wonderful job transforming our backyard and pool surroundings into a more usable and functional space. They have listened to our needs and wants and worked diligently to address them while providing sound advice to help minimize future issues from arising. Luis and his crews have been respectful of our property and have gone the extra mile with a few thoughtful touches we may have otherwise missed, in particular future proofing against the longer term growth of our project.

I have been a loyal customer of Dragons for 13 years and use them for all of my lawn, patio, sprinkler service and pool paver installation. Dragons also installed artificial turf and a putting green for me last year. I highly recommend this company for anything your yard or landscaping needs..

The team installed a new irrigation system. They were very accommodating and available to make sure it worked correctly and went over instructions on how to manage remotely. They have been responsive to any questions along the way. I’d highly recommend!

Have used Dragon for over 10 years now and have always had a pleasant experience with them. They have done everything on the outside of our home from landscaping design, yard service, and irrigation. Great company and would highly recommend.

Dragons Landscaping responds to a customer’s request quickly and thoroughly. The work crew does what is requested in a timely manner. Prices are reasonable.

We were surprised with a very expensive repair bill. Better communication next time would be appreciated.