Berrett Pest Control in Dallas

I have been with Berrett for years and have never had a pest issue ever since I switched to them. Their prices are great and the service is even better! Today, I had the pleasure of speaking with Kathleen and she was amazing!! She was prompt, knowledgeable and courteous. She updated my info and rescheduled my services.
Thanks again Kathleen!

Our neighbors moved and left a few things behind. About a week and a half after they moved, we started having a few guests. I quickly called to set up an appointment before these guests settled. Cris helped us out and got us in quickly. We haven't seen anything since and we are truly grateful! It has given us a peace of mind!

Seth Winburn was so professional! We had an extensive plumbing job for him and the team to complete within a specific time period. They met with us, got a game plan together, committed to a date, completed the job and kept me informed the entire time. It was a pleasure to work with Seth in the contractor space and have a nice experience. He kept his word, came in below budget and dealt with the City of Dallas. Thank you so much Seth!

Love, love, love Berrett Pest Control. Their customer service is wonderful. The same tech comes to our house every time so he knows the issues. They have Saturday appointments which is so convenient. And they call a day before your scheduled quarterly treatment so I know to leave the gate open and they she it and lock back up when they are done.Thank you for being awesome and the easiest thing I have to deal with in my busy life!

Berrett Pest Control has been a great partner in treating my home and offering excellent customer service. Every agent I’ve spoken with has effectively helped me. Katleen and Karen were both phenomenal when I spoke with them! Brandon also has done a great job servicing my house.

Kathleen at Barrett Pest Control did an amazing job addressing my needs. She made the process extremely easy with style and grace. She was very professional and even called me back to ensure everything that we had discussed was properly outlined with the technician.
I would definitely refer Berret to friends and family.

Julius and Jaiden made our experience today very enjoyable. They’re both kind and my wife and I had a guest over and mentioned to her that she needs to sign up with your company. Always a great service

We use them for our HVAC sytem. Our tech was friendly and knowledgeable about the havc system we have. He was able to explain how it is working today and gave us optional options to make it run smoother and more efficient. Berrett is very responsive to any questions we have and offer reasonable pricing. We will continue to use them going forward.

Kathleen just mow did a great job helping me review my bill. Will always gives us great service—making sure my herbs don’t get treated so I can eat them.

They are very friendly and helpful! Especially Kathleen!

We've used them for years. Not super happy with them not being able to tell me a time frame for our appointment though. This is new

Customer service rep Christina was very rude upon calling to see when they would be out for the service. I said I’m sorry for bothering you all and then she just laughed and said no bother, very duplicitous behavior. I called since most of the day has gone by since it’s almost 3pm and they have forgotten or missed appointments before. Very disappointed. Zero stars as bad behavior should not be rewarded. But it made me give atleast one star.

Kathleen was very friendly and helpful,

Sharon did a great job addressing the warranty work when I called in to ask for it. Give her a big raise and a promotion

Berrett has excellent customer service and care! Highly recommended!

Berrett has been great for my home. They are so courteous and professional. The pest inside and outside my home have gotten better and I just call them if I have concerns and they come back out.

I had a intermittent water leak under the kitchen sink. This caused damage to the floor/cabinets. I had plumbers out who suggested different things that I did (replace dishwasher, garbage disposal, ilunder sink plumbing, kitchen faucet, hose faucet on outside wall) still had a leak. Charly who has 15 years experience as a plumber and about to get his master plumber certificate was able to open the inside wall, cut away nasty water damaged material, insulation, and find a Crack in the drain pipe from the kitchen sink. He treated my home as his own provided education and worked w me on pricing. I wish I knew about him sooner so the damage wouldn't be as extensive.

I also had Jacob the HVAC technician out who did a full assessment on my HVAC system. I have had 2 floods in the past from the ac condensation drain line backing up or being plumbed incorrectly. He provided pictures made various recommendations, never pressured me to commit to work now or unnessacary work, bells and whistles a single mom doesn't need. He provided education about a system that can filter germs/allergens out and provided pricing and information for me to research for future due to our asthma. Jacob also assisted in putting the plumbing and hvac bids together and apply for 12months 0% apr financing to get the work completed. He even stated that if we wanted to get a second option he can help go over those options, and provided education on how to use the warranty from Diakin and other ways to reduce costs but do the work correctly and in a way that will last. Barrett customer service and speaking w Tim was excellent, he walked me through and explained their $10 monthly maintenance plan that has a plumber and hvac technician come out 2x a year to review things like waterheater maintenance etc...w a discount for services. I'm really impressed with the care they took in my home, no pressure, the education they provided, the kindness they showed my child and dogs, and the time they took to explain and provide various options for trialing the situation. Highly recommend.

Update spoke with Leanne today to have a termite inspection and more pest spraying done due to renovations and she really took the time to listen to my concerns in a professional manner, educate me on options and work to get my apps scheduled quickly. Would highly recommend this company.

Wonderful Service!!!!

Kathleen was great!

Kathleen is great!

Berrett Pest Control is a very helpful and considerate company always quick to get to you as fast as possible!

Kathleen was very helpful in answering all my questions and helping me schedule my next appointment!

Katleen was very helpful.

Carolyn was amazing in my time of need! Super helpful and empathetic.

Very good customer service

Very friendly and professional and made the process very easy and quick.

Berritt Pest Control is a very good company with friendly associates. Katleen is particularly responsive, personable and friendly. Go Katleen!!

Kathleen was awesome and very helpful in assisting us in getting scheduled as soon as possible!

Very professional and efficient

Katleen was great and efficient. She was able to get someone at the house the next day.

Don’t recommend, they steady charge unnecessary charges even after your finish your 4 month contract they’ll still trying to charge me $71 after I took my time to cancel before the next charge, plus I still have issues at home better off with going to a professional to get the job done

KATLEEN was great! Attentive and accommodating.

Quick and easy to reschedule the rained out appointment

Lasonya was very helpful in getting our service rescheduled

Easy scheduling with LaSonya, customer service for a quick visit.

Our neighbors moved and left a few things behind. About a week and a half after they moved, we started having a few guests. I quickly called to set up an appointment before these guests settled. Cris helped us out and got us in quickly. We haven't seen anything since and we are truly grateful! It has given us a peace of mind!

Professional and reliable.

We use them for our HVAC sytem. Our tech was friendly and knowledgeable about the havc system we have. He was able to explain how it is working today and gave us optional options to make it run smoother and more efficient. Berrett is very responsive to any questions we have and offer reasonable pricing. We will continue to use them going forward.

Seth Winburn was so professional! We had an extensive plumbing job for him and the team to complete within a specific time period. They met with us, got a game plan together, committed to a date, completed the job and kept me informed the entire time. It was a pleasure to work with Seth in the contractor space and have a nice experience. He kept his word, came in below budget and dealt with the City of Dallas. Thank you so much Seth!

Kathline was very friendly and very helpful

Katleen was super helpful in getting our bee removal service scheduled. Barrett is a great business and always professional!

Katleen was very friendly and helpful. My problem was solved quickly.

Great customer service very helpful on the phone great company

Kathleen was super helpful, responsive and kind. Berrett Pest Control to the rescue to get rid of the ants that have taken over my front flower beds.

Talked to Stephanie to make an appointment for pest control. She was very pleasant and helpful.

Katleen is very polite and attend very well customer. 5 stars for her. Good job

Terrible service. We contacted them a month ago about a raccoon family that found its way into our attic. It’s been almost a full month and they haven’t gotten them out!! This company charges you for the job up front so they have no urgency in doing any diligence. Pathetic customer service.

I was using them for HVAC service and pest control, I’ll be dropping all my business with them.

Excellent in all areas‼️

Say what they do, do what they say. Special thanks to Christina.

Berrett Pest Control has been a great partner in treating my home and offering excellent customer service. Every agent I’ve spoken with has effectively helped me. Katleen and Karen were both phenomenal when I spoke with them! Brandon also has done a great job servicing my house.

Katleen is the best

Quick & Friendly Service, Highly Recommend

I have been using Berrett for pest control for 5 years. I like the fact that if anything is missed during a quarterly service, I can get someone out quickly to retreat.

The rep who handled my call today was very polite and understanding.

Julius listened and scheduled my appointment without waiting time. I was done in less than 5 minutes.

Kathleen was so pleasant! Made scheduling a breeze.

Good job

I have been with Berrett for years and have never had a pest issue ever since I switched to them. Their prices are great and the service is even better! Today, I had the pleasure of speaking with Kathleen and she was amazing!! She was prompt, knowledgeable and courteous. She updated my info and rescheduled my services.
Thanks again Kathleen!

Kathleen was so helpful and scheduled same day service for me!!

Good experience with this pest control company, they always answer the phone, quick to come out, and take care of our pest problems:)

They will always right what was wronged

Kathleen was very helpful in getting me set up my quarterly appointment.

Nice helpful friendly staff

Katleen was very helpful! Love Berrett!

Katleen was very professional and friendly and got right to the point. She was able to answer my questions quickly and before I hung up, made sure I was satisfied with the next steps!

Excellent service! On time. Professional. Highly recommend.

Kathleen at Barrett Pest Control did an amazing job addressing my needs. She made the process extremely easy with style and grace. She was very professional and even called me back to ensure everything that we had discussed was properly outlined with the technician.
I would definitely refer Berret to friends and family.

Satisfied

Friendly, on time, professional! So far so good!

Courteous, prompt, informative and neat.

awesome service!!!!

The scheduling people are great. Very nice, polite, and helpful. Berrett does a wonderful job!! Prices are reasonable.

LeeAnn was extremely friendly. She was pleasant to speak with. Wonderful customer service which I definitely appreciate.

Katleen was fantastic. Understood my needs and got the service scheduled.

Jacob @ Berrett Services did a tremendous job and was extremely courteous. I would highly recommend Berrett and Jacob for any AC needs.

Julius was very nice. Made next day appointment.

Kathleen was great!

Angelica was very friendly on the phone and quickly booked my appointment! Every time I book an appointment it’s very easy and there are no questions ask. I really appreciate their willingness to help. So far I’ve been very happy with Berrett and will continue working with them.

Great services

Katleen was very helpful!

The technician exceeded my expectations and even took the time to explain the ant bait box cause no one had before. Additionally, I didn't feel rushed given i got home later than expected since I didnt get a call. Too bad he's not on my normal route 😔

Very good. Thank you Katleen

Kathleen was kind and helpful.

Jason literally eliminated my pest worries. The call was quick, friendly, and resolved my problems. In fact, every encounter has been pleasant and professional. I’d definitely recommend Berrett to anyone!

Used Berrett Pest Control for years. The techs are always professional and efficient. Great customer service, especially Kathleen.

Berrett was able to change the date of service to a time more convenient to me. They are friendly & professional on the phone.

Rep was very cooperative with helping us take care of our ant problem. Worked it also tech can come tomorrow

Angelica spoke clearly, efficient & friendly!

Julius was courteous over the phone and quickly got me the help I was needing. Great job sir

Julius

Had a short notice ant issue, they were able to work me in!

Today Katleen was able to successfully schedule a great time for a technician to service my home. Great job Katleen.

Leeann was very polite and prompt with getting services scheduled

Kathleen is always so helpful in getting things scheduled! 11/10 service :)

They always provide the best service. Speaking with the customers, making appointments timely and always addressing the problems as requested.

Kathleen was very customer friendly

Excellent pest control, excellent customer service. If you need to schedule an appointment in between regular sprays, there is no hassle. You can do it all in text and someone will come out usually in a day or 2. I’ve been with this company for a couple years now and I highly recommend them. Other companies I’ve used are not as prompt and thorough. Their services killed the roaches I had a couple years ago when I 1st hired them and I’ve not seen another one since. I just scheduled them to come out to kill some ants that started coming in after all this rain. I’m confident the problem will be remedied promptly.

Julius was very professional & answered all of my questions.. i would recommend both Berrett & Julius to a friend.

I have Barrett’s monthly payment option. Have had issues with fleas in the yard and thought it would take a few days to get them out. But Julius was able to work me in for a treatment the next day. Outstanding service and so easy to set up appointments. I would highly recommend Barrett Pest Control!!!!

Michael was patient and really listened. He was able to schedule my quarterly pest control service soon. He was extremely helpful and courteous and provided a no-stress experience!

Michael scheduled my service quickly.

Katleen provided speedy and very helpful service!

Always a good experience. The techs and customer service reps are friendly and helpful. Special shout out to LaSonya for going above and beyond.

Thank you, LeeAnn, for friendly efficient scheduling and advice and for working to get us fit in to the schedule. I do always recommend Berrett to my friends.

The technicians were very helpful in conveying the problems that exist now, and further explaining what need to be done to fix it. Berrett Pest Control
offered to come back after telling them I heard a noise to check on it at no charge with my service plan.

Awesome!
Scheduling convenience and just .. on point with my off point lifestyle 🙃

Great service overall. The company is just fantastic

LeAnn was very knowledgeable and professional as well as helpful.

Kathleen done a great job.

Kathleen was very helpful and nice 🙏🏾, providing the answers that I needed regarding my service

Thank you Julis for your help! Fast and great service.

Julius was very helpful and polite.

Crisby was very polite , friendly and concerned and was able to get an appointment set up soon.

Katleen was very helpful and nice when setting up an appointment for pest control.

Julius was very helpful and knowledgeable.

Great job

Kathleen was amazing! Very sweet and helpful.

Excellent on time quarterly service

Barrett Pest control have been providing services at our ranch for almost a year. They have done an exceptional job. They come quarterly but if I need additional visits or additional services, I can usually get an appointment within a couple of days. Technicians are friendly, knowledgeable, professional and always on time. They call when they are on their way. Highly recommend Barrett!

Need to work on giving time range for visit.... just have an open date for today's visit

The associate was very professional and nice and he resolved my request right away. Thanks sir!!!

Katleen was very helpful and scheduled my pest control appointment within 1 day of my call.

Berrett pest control services is very professional and have amazing services . They are very flexible to adjust the schedule time to treat and others. The technician Brand has done amazing job the Quarterly pest control treatmen in my apt. I am so happy what I get the service. 99.999% of roaches is gone 👏 👏 👏

Katleen was very helpful.

Great customer service

Julius was very helpful and scheduled my service at the best time I needed.

Berrett always does an excellent job taking care of any issues. Katleen is always very efficient in changing appointments when necessary.

Katleen demonstrated great Customer Service. Professional, and courteous. Thank you.

Always great working with them. Quick and reliable.

Prompt and courteous customer care!

My issues and requests are always handled quickly. Everyone I've had contact with is respectful, knowledgeable and efficient. And Lasonya was extremely helpful and got my service scheduled for the next day. And I am confident in Berrett Home Servides.

Julius at Barrett was very helpful! Also, the company did an amazing job of taking care of ant’s issues at my home. Thanks!

Outstanding customer service, very friendly, very knowledgeable, very professional and I will definitely let my friends and family members know how Berrett Pest Control Service. Thank you again for being on time also.

Quick response and scheduling! Perfect service, more than I expected.

Clarence is a great technician, love his work very dependable,polite!

Julius took great care of me, answered all my questions and got me set up to have someone check out my home for a pest issue!

Julius and Jaiden made our experience today very enjoyable. They’re both kind and my wife and I had a guest over and mentioned to her that she needs to sign up with your company. Always a great service

Received great customer service from Julius

It was easy to have my questions answered and schedule my upcoming service with Katleen. Receipts and scheduling was at my email inbox by the time I finished my call.

Customer services is terrible. I been contacted Dan Youstra at berrett pet control services. We go back and forth. Give me a price for $750 for mice service but he only warranty for 30 days. I ask if he can warranty 90. He say sorry. I ask how much for 90 warranty since April 18 but never responded back. I event send him second emails but still no response. Appreciate the non response, I’ll take my business elsewhere!

Thank you, Julius, for handling my request with efficiency and courtesy. I appreciate Berrett Home Services for their dependability.

Prompt service and good communication

Love working with this company! Super easy and the employees are so helpful and friendly.