Carlos & Sons Plumbing & Electrical in Dallas

Great service from Carlos & Sons Plumbing & Electrical! I have a maintenance contract with them, so when my heater’s thermostat stopped working, I gave them a call. Even though it was after hours, Nicholas came out within about an hour and fixed the problem fast. He was polite and friendly. The technicians who handle my regular heater maintenance are always just as nice and efficient. I’m really happy with the service I get here in Dallas, whether it’s routine heater check-ups or those unexpected repairs. I highly recommend their heater repair services.

Damian is my furnace repair hero! After another contractor cancelled on me, I quickly found Carlos & Sons Plumbing & Electrical online. Damian called me back right away and set up a consultation and quote for the next day. He ordered the furnace and his team came to do the installation just a few days after the visit. My overall experience was fantastic! On top of that, the pricing was unbeatable, the new furnace was top quality, and the installation was smooth and professional. They truly deserve every star of this five-star review.

I really appreciate Carlos & Sons Plumbing & Electrical for helping me with my AC repair in Dallas. From the moment I called, Gary answered the phone with a calm and friendly voice, which helped me feel less stressed. He has excellent customer service skills and even called me to let me know when Damian was on his way. Damian was very dedicated to making sure my air conditioning system was up and running. After finishing the repair, he took the time to explain everything to me and answered all my questions, which made me feel comfortable. The team truly cares about their customers and does a great job. Earlier, Nicholas was the first person I talked to, and he called me back quickly after I left a message. I could tell he really enjoys helping people, and it made the whole experience much better. When there was an issue with a part, Damian and Nicholas made sure to fix it right away so I would have cool air before they left. They were both polite and explained everything clearly. The next day, Gary followed up with a pleasant phone call to make sure everything was working well. I give them a 5-star rating for their excellent service and care!

I needed someone to come out and check my old AC unit to make sure it was working safely. I reached out and they sent a technician over in just a couple of days. The person I spoke with online was really friendly and professional, and answered all my questions before the visit. I was told the first-time customer inspection would be free, but I still expected to pay a service fee. When Damian finished checking everything and even replaced the air filter, he let us know everything was in great shape and said there was no charge at all! We were really impressed with how honest and thorough they were. We’ll definitely call them again if we need any AC or cooling repairs. Highly recommend!

I recently had them repair my AC unit, and they did an amazing job! They fixed a leak and made sure the cooling was working perfectly. I also asked them to install a new thermostat, check the ductwork, and help move some vents for better airflow in another room. It was a lot of work, but they handled everything really well! Gary and Nicholas were friendly, quiet, and always kept me updated on what was happening. If there was any confusion, they quickly explained things and made sure I understood. I also want to mention how helpful they were even before I needed any work done. I appreciated being able to send in an online request, and they always called back or even came by to check the AC. I definitely know who to call for any future AC repairs or installations!

My air conditioner stopped working, so I called Carlos & Sons Plumbing & Electrical to come check it out. The technician, Nicholas, arrived on time and took a look at my old AC unit. He spent some time diagnosing the problem and explained everything clearly. Instead of immediately recommending a new unit, Nicholas worked hard to see if he could repair it. In less than an hour, he got the AC running again and suggested that a certain part could be replaced to make it work even better. He quickly found the part, ordered it, and once it arrived, he installed it without any issues. Now my AC is running smoothly and I feel comfortable at home again. The service was friendly, honest, and dependable.

Brad, Nicholas, and Damian handled our heater repair and installation. I was very impressed with how professional and knowledgeable they were. I appreciated that they used clean mats to protect every area they walked through in our house. I’ve never seen a team take such care to keep our home as tidy as when they arrived! They also did a great job figuring out how to run gas and electrical lines to our crawl space. They finished getting our heater up and running in just one day and came back briefly the next day to finish making a custom part for the furnace. We are extremely happy with the service!

After my furnace installation, Carlos & Sons Plumbing & Electrical is the only company I’ll ever call for heating repairs. From the first visit to the last, Gary and the team were incredibly polite, honest, always on time, and worked very efficiently. They went above and beyond what I expected, and I honestly don’t think any other company could match their service. The price they quoted was very fair, and the quality of their work was outstanding—they even left my basement cleaner than when they arrived! I would absolutely recommend them to anyone needing furnace repair, and I plan to use them again for any future heating needs.

I am very pleased with my experience using Carlos & Sons Plumbing & Electrical. From the first estimate to the installation, Gary and the team were friendly, professional, and clearly knew their HVAC systems. I replaced my old heating with new mini split units for better comfort and efficiency. Gary explained the whole process and made sure all the details and paperwork were handled quickly. He listened to what I needed for my home and made sure I got the right units, never trying to upsell me. The installation crew arrived on time, kept everything clean, and answered all my questions about the HVAC system. I would highly recommend this company to anyone looking for quality HVAC work. I’m really glad I chose them out of the three bids I received.

carlos & sons plumbing & electrical treats customers with care and handles heater repairs the way they'd want for themselves. we had two heaters that were the wrong size for our home in dallas, which led to high energy bills and ongoing issues. they figured out exactly what size heater we needed, checked over our energy bills, and used special tools to pick the most efficient unit to lower our gas use. gary and the installation team showed up on time, acted professionally, and worked hard to make sure we got the best results. the job turned out perfectly!

We had Liam and Nicholas come out to replace a valve on our boiler system. We received a quote, and while it seemed a little high at first, it still felt reasonable. When the final bill came, it was actually less because Liam found a different valve that worked just as well and helped save us money. This is exactly why I trust Carlos & Sons Plumbing & Electrical for my HVAC needs. Liam is always fair to customers and looks out for everyone. I will always ask for him when I need HVAC work done.

Damian is my furnace repair hero! After another contractor cancelled on me, I quickly found Carlos & Sons Plumbing & Electrical online. Damian called me back right away and set up a consultation and quote for the next day. He ordered the furnace and his team came to do the installation just a few days after the visit. My overall experience was fantastic! On top of that, the pricing was unbeatable, the new furnace was top quality, and the installation was smooth and professional. They truly deserve every star of this five-star review.

We highly recommend this AC repair service. Our HVAC unit kept shutting off before a big ice storm. Nicholas, our technician, spent a lot of time and made multiple visits to figure out what was causing the problem. He found that a specific part was needed, and even though it took a while for the part to arrive, Nicholas came up with a temporary solution to keep our AC running smoothly through the storm and until the new part was installed. He really knew his stuff, was dedicated to finding the main issue, and made sure the final repair was done right. We were very thankful for his care and attention, especially during bad weather. The company seems to support their workers well, which shows in how the techs take their time to find and fix the real problems, giving customers excellent service.

Great service from Carlos & Sons Plumbing & Electrical! I have a maintenance contract with them, so when my heater’s thermostat stopped working, I gave them a call. Even though it was after hours, Nicholas came out within about an hour and fixed the problem fast. He was polite and friendly. The technicians who handle my regular heater maintenance are always just as nice and efficient. I’m really happy with the service I get here in Dallas, whether it’s routine heater check-ups or those unexpected repairs. I highly recommend their heater repair services.

We called for furnace repair on short notice because we were worried about it not working right during the cold weather in Dallas. They sent out Nicholas, the technician, who showed up within a few hours. Nicholas was polite, listened carefully to the problems we described, and checked over the whole heating system. He discovered that the temperature sensor had been damaged from earlier cleanings and wasn't reading the heat correctly, causing the furnace to keep cycling and shutting off. He replaced the sensor, and now the furnace and thermostat are working perfectly together. We couldn't have asked for a more professional technician to fix our furnace issue.

I recently had them repair my AC unit, and they did an amazing job! They fixed a leak and made sure the cooling was working perfectly. I also asked them to install a new thermostat, check the ductwork, and help move some vents for better airflow in another room. It was a lot of work, but they handled everything really well! Gary and Nicholas were friendly, quiet, and always kept me updated on what was happening. If there was any confusion, they quickly explained things and made sure I understood. I also want to mention how helpful they were even before I needed any work done. I appreciated being able to send in an online request, and they always called back or even came by to check the AC. I definitely know who to call for any future AC repairs or installations!

After my furnace installation, Carlos & Sons Plumbing & Electrical is the only company I’ll ever call for heating repairs. From the first visit to the last, Gary and the team were incredibly polite, honest, always on time, and worked very efficiently. They went above and beyond what I expected, and I honestly don’t think any other company could match their service. The price they quoted was very fair, and the quality of their work was outstanding—they even left my basement cleaner than when they arrived! I would absolutely recommend them to anyone needing furnace repair, and I plan to use them again for any future heating needs.

The customer service here is fantastic – it’s the main reason we decided to get our furnace from them, and our experience has just kept proving we made the right choice. Our furnace stopped working on the coldest Saturday, but Damian came over and got everything up and running again. He was super professional, knowledgeable, and friendly. I really felt like I was in good hands. The office staff is also great – everyone is helpful and polite, giving that old-fashioned excellent service. I’m glad I could support a local Dallas business.

I needed someone to come out and check my old AC unit to make sure it was working safely. I reached out and they sent a technician over in just a couple of days. The person I spoke with online was really friendly and professional, and answered all my questions before the visit. I was told the first-time customer inspection would be free, but I still expected to pay a service fee. When Damian finished checking everything and even replaced the air filter, he let us know everything was in great shape and said there was no charge at all! We were really impressed with how honest and thorough they were. We’ll definitely call them again if we need any AC or cooling repairs. Highly recommend!

I really appreciate Carlos & Sons Plumbing & Electrical for helping me with my AC repair in Dallas. From the moment I called, Gary answered the phone with a calm and friendly voice, which helped me feel less stressed. He has excellent customer service skills and even called me to let me know when Damian was on his way. Damian was very dedicated to making sure my air conditioning system was up and running. After finishing the repair, he took the time to explain everything to me and answered all my questions, which made me feel comfortable. The team truly cares about their customers and does a great job. Earlier, Nicholas was the first person I talked to, and he called me back quickly after I left a message. I could tell he really enjoys helping people, and it made the whole experience much better. When there was an issue with a part, Damian and Nicholas made sure to fix it right away so I would have cool air before they left. They were both polite and explained everything clearly. The next day, Gary followed up with a pleasant phone call to make sure everything was working well. I give them a 5-star rating for their excellent service and care!

we needed heater repair and checked out a few places in dallas. we ended up choosing this company because they gave us the best value and really great customer service. gary and the whole repair crew were amazing during the whole process of removing our old heater and putting in a new one. the team always kept me updated on what was happening and made sure to clean up every day before leaving. they even had me check their work and explained how to use the new system before they finished. heater repair isn’t cheap, but you definitely get quality for the price and we're very happy we picked this company. if you need heater repair in dallas, give them a call—you won’t regret it.

My air conditioner stopped working, so I called Carlos & Sons Plumbing & Electrical to come check it out. The technician, Nicholas, arrived on time and took a look at my old AC unit. He spent some time diagnosing the problem and explained everything clearly. Instead of immediately recommending a new unit, Nicholas worked hard to see if he could repair it. In less than an hour, he got the AC running again and suggested that a certain part could be replaced to make it work even better. He quickly found the part, ordered it, and once it arrived, he installed it without any issues. Now my AC is running smoothly and I feel comfortable at home again. The service was friendly, honest, and dependable.

A friend recommended this company to me after they had their heater repaired in their Dallas home. Damian came out to my house to check on replacing my heater and making sure everything was working right. He was very friendly, professional, and really listened to my concerns about the heating system. Damian also noticed a few other things around the house that needed attention and is working on including those repairs with the main job. I haven’t gotten the quote yet, but I hope it’s affordable because I’d definitely like to hire them if the rest of the team is as great as Damian!

the heater stopped working in our house in dallas on a really cold day. liam came out right away, checked everything, and clearly explained the choices we had for fixing or replacing the heater. we decided to get a new one, and they installed it the next day. they were friendly, professional, and quick to help, even bringing us portable heaters so we could stay warm overnight. i am very happy with their heater repair service and would definitely recommend them to others.

Brad, Nicholas, and Damian handled our heater repair and installation. I was very impressed with how professional and knowledgeable they were. I appreciated that they used clean mats to protect every area they walked through in our house. I’ve never seen a team take such care to keep our home as tidy as when they arrived! They also did a great job figuring out how to run gas and electrical lines to our crawl space. They finished getting our heater up and running in just one day and came back briefly the next day to finish making a custom part for the furnace. We are extremely happy with the service!

we've used carlos & sons plumbing & electrical for our furnace repair needs since we moved into our home. they installed our original furnace, checked our heating system, and made sure everything was working smoothly. every time we've needed maintenance or repairs, we've been happy with their work and how professional they are. gary, their service technician, has come out a few times to work on our furnace and did so again recently. he arrived on time, explained things clearly, and did a great job with our scheduled tune-up. they always call before they come, which i really appreciate. i highly recommend them for furnace repairs and anything related to heating systems. gary returned again recently for maintenance, and once again, i was very happy with his service and knowledge.

The service I got from Carlos & Sons Plumbing & Electrical was excellent. The person who answered the phone was friendly and helpful. An HVAC specialist contacted me within an hour to learn more about the heating issue I was having and set up a time to come by. Other HVAC companies in Dallas just took my info and never followed up or didn't show up at all. Nicholas from the team spent time explaining how my furnace should normally work while he figured out what was wrong. This really made me feel informed and much more comfortable with my heating system. I would definitely recommend them for any HVAC needs.

i want to express my gratitude for the exceptional service provided. the technician was prompt, professional, and explained everything clearly as he identified the issue! our ac unit was tripping the breaker when the outside unit attempted to start. initially, we received a diagnosis that it was the compressor, with a quote of $1,200 for a unit that is only a year old. my wife wasn’t satisfied with that, so she did some research and found another company. thanks to the second opinion we received, we saved nearly $1,000 on unnecessary repairs!

Our furnace stopped working just before the holiday weekend. We needed someone to assess our furnace to see if it could be repaired. A company contacted us right away and sent a technician out the very next day, even though I called late in the afternoon. The technician was very professional, knowledgeable, and did everything possible to fix our furnace. In the end, we did need to get a new unit, but that was not due to any shortcomings on the technician's part. They helped us throughout the process, and we were very pleased with their service, professionalism, and quick response!

Carlos & Sons Plumbing & Electrical delivered outstanding service when they installed a new heat pump in my home. Brad guided me through the whole process from beginning to end and kept me informed with updates during the installation. Both he and his team did a great job cleaning up and finished the work ahead of schedule. Among the various companies that provided quotes for a new heat pump, Brad's estimate was the most budget-friendly. I highly recommend them if you're looking for a new heat pump. Great job!

Selecting an HVAC system and service provider can be quite overwhelming. During my research, I discovered that the key factors to consider are SEER ratings, energy efficiency, and noise levels measured in decibels. I also found that getting quotes from three different companies could provide valuable insights not only about the systems but also about the companies themselves. So, I decided to follow this advice. One company sent a sales representative who educated me on various systems but focused on selling me the most expensive unit along with a new duct system and extra features. The second company didn’t send a sales rep; instead, a technician came to gather information, and then I received a high quote via email without any consideration of my specific needs. Finally, I contacted a local HVAC service that specializes in Bryant systems. I chose them based on positive reviews, their family-owned status, years of experience, and I liked their name. To my pleasant surprise, the owner, Liam, came to discuss my needs and informed me about the different systems and price ranges. I appreciated that he never pressured me to upgrade or suggested an expensive duct system. I felt he was honest and acted with integrity. His quote was reasonable, not the cheapest but aligned with my desire for high energy efficiency and low noise levels. Once I decided to proceed, we scheduled the installation. Liam and his technician, Gary, arrived on time, listened to my concerns, and promptly got to work. Gary was thorough, friendly, and very professional. He communicated clearly, finished the installation ahead of schedule, and left the area spotless. My entire experience with this HVAC service exceeded my expectations—they truly hit a home run. I highly recommend them and encourage others to give them a chance to earn your business as well!

we recently had our whole ac system replaced and a heat pump installed. after getting suggestions from neighbors and friends, we looked at several options. we found the pricing and products offered by one company to be the most competitive. liam was very straightforward and addressed all of our questions patiently, even recommending some simpler alternatives to the high-end options my husband was considering, which liam thought weren't necessary. we were impressed by liam's extensive knowledge. the installation team, brad and damian, did a fantastic job. they spent three days at our home, showing great respect for our space, answering all our inquiries, and completing everything without any issues. we were very pleased with their work, and the cleanup was excellent. we would definitely recommend them if you have the chance to request their services. they were all punctual for every appointment, which has been a rare experience for us! their professionalism was outstanding. we've already referred this company to a friend who needs a full heating and cooling system and has a complex setup. we were also directed to them by a reputable contractor who frequently utilizes their services. having known this contractor for many years through various home renovations, we trust his judgment. overall, the process has been seamless, communication has been top-notch, and the installation went smoothly.

I had a fantastic experience with an AC repair service recently. Initially, I reached out to a different company, but they couldn’t schedule a visit for three days. So, I decided to call another service just before closing time, and within ten minutes, a very professional and knowledgeable technician arrived at my door. He quickly identified the issue within just two minutes, refilled the Freon in my AC unit, and had everything running smoothly again! I highly recommend this service for all your HVAC needs. They are well-organized, quick to respond, and truly genuine people! They really made my day better! Do yourself a favor and choose a reliable AC repair service.

The pilot light on my furnace wasn't igniting. After reaching out for help, I was advised to find a repair technician. I tried several services, but only got their answering machines without any call backs. Then I contacted another company, and they answered immediately and scheduled an appointment for me. The repair team called me on the day of the visit and arrived right on time. They were very professional and knowledgeable. They discovered that the valve on the furnace was faulty and replaced it quickly at a fair price. I'm really happy with the service I received. I would recommend them to anyone in need of reliable, timely, and professional furnace repair.

i had a fantastic experience with my hvac service. after checking out various online reviews for different companies, i was drawn to the positive feedback. they were spot on! the service was excellent. i found myself without heat on a chilly, snowy morning and reached out for help. nicholas, the service manager, arrived promptly. in just 10 minutes, he assessed my system and determined that the unit was working fine, but my thermostat needed replacement. he informed me that the power company would replace it at no cost since it was their thermostat. what truly impressed me was that he didn’t even charge a service call fee. he simply asked for a good word to share with others. so, here’s my 5-star rating for the outstanding service i received! i appreciate the professionalism, courtesy, and honesty.

If you’re in need of hvac services, this is the place to reach out to! When we purchased our home a little over a year ago, a team came out to inspect our hvac unit from 1996 to assess its condition and determine if a replacement was necessary. The technician who visited was very straightforward and honest, sharing valuable insights about our home, which we found to be really thoughtful. Recently, we had to call them again because our hvac unit was acting up, and this time, Damian came out. He was incredibly nice and also very honest about everything. We ended up needing a new hvac unit, and they offered us an amazing deal. They were able to come out and install it within just a few days! When the installation day arrived, the team worked diligently all day, even having to go get another unit because the one they initially brought was damaged, yet they still completed the job that day! They have taken great care of us throughout the entire process and truly went above and beyond! You won’t find a better choice than this hvac service!

We were renovating our home, and our furnace was not functioning properly. Liam went above and beyond to arrange an early morning appointment so our family, including our little ones, could have a warm home during the chilly weather. We've been using Carlos & Sons Plumbing & Electrical for three years, and we truly appreciate their service. Liam delivers outstanding support, is sincere, and is a fantastic person. He really makes an effort to connect with his clients and treats them like family. The last time he visited, he took a moment to say hello and engage with my daughter. I cannot recommend them highly enough!

We recently moved into our smaller home, and when summer arrived, we faced several hot days where our central A/C couldn't keep up. The house was great for heat in the winter, especially upstairs, but during the summer, it became uncomfortable for sleeping and working in the loft. After some research and one quote, we decided to install mini-splits. This option saved us from having to run more ductwork and purchasing a heavier unit. The ductwork was quite dirty, which would have needed an expensive cleanup, and we weren't sure if the returns would require expansion or additional work. We received another quote from a company, and the representative was friendly, courteous, and attentive to our needs. We accepted his design recommendations and moved forward. When the crew arrived, they were friendly, organized, and handled everything from permitting to electrical work, cleanup, and even warranty registration. The quality of their installation was impressive, showcasing what a textbook job looks like. The price was very reasonable, and ever since the installation, we've been incredibly comfortable. Everything has been running perfectly for over two months. I highly recommend this heater service!

This morning, I discovered a soggy mat on my kitchen floor. After a quick call to Carlos & Sons Plumbing & Electrical, a friendly lady assured me that help was on the way. Upon arrival, Brad was professional, patient, and polite, even as I intermittently had to chase after my toddler. It turned out that the culprit was our worn-out, leaky faucet. Brad suggested a newer model he had recently installed for another client. Initially, I was hesitant about the cost, but the quote for both the faucet and its installation was quite reasonable. So, I gave him the green light to proceed with his recommendation. He promptly fetched the new faucet and installed it. The finished result was fantastic - not only did it look sleek and modern, but Brad also left the workspace immaculate. This family-owned business truly exceeded my expectations with their outstanding service and quick response time. Brad was an absolute pleasure to work with and I can't recommend them highly enough.

i first called on carlos & sons plumbing & electrical earlier this year when my insurance company dispatched them for some maintenance on my hvac system. they carried out their job with utmost professionalism and attention to detail. i asked them to keep me in their schedule for winter maintenance and sure enough, they did. gary came out and spotted what two other hvac businesses had overlooked when i first bought my dallas home - that my heat pumps weren't operating as they should (they wouldn't turn on at all when i cranked up the heat, the hvac was solely relying on the heat strips to warm the house). gary dedicated hours to sort out my tangled wiring situation and set up two new thermostats. now, everything is functioning beautifully. liam at the office is equally polite and makes sure to call me when they're en route, and they've always been punctual. i'll certainly keep relying on this hvac company for all my heating and cooling needs. thanks guys!

Our AC unit gave out yesterday while temperatures were soaring. We've been loyal customers of Carlos & Sons Plumbing & Electrical for several years, even maintaining a yearly service contract with them. Within a short time frame of our distress call, one of their technicians, Brad, was at our doorstep. He quickly identified that we required a new ignition switch. Given the age of our AC system, the only replacement part was supposedly located far away in Ohio. But Brad, being the efficient professional he is, conducted a thorough search and found one locally. He returned promptly and had our AC system up and running by the time we were ready for dinner. He truly saved the day! This is a commendable company with a team of wonderful people ready to assist you. Special thanks to Brad, who went above and beyond to ensure we stayed cool and comfortable in Dallas.

This team was efficient in addressing my initial AC repair issue and identified some problems with my AC unit, suggesting a replacement. Being naturally cautious, I did my due diligence and researched everything they informed me. The diagnosis was spot on, and the quoted price was within the standard range. There was a minor delay in receiving the estimate, and Nicholas, the team leader, personally called to apologize for this. This indicates to me that this team and its members strive to keep their clients satisfied. Though I'm always vigilant, this AC repair team impressed me. I strongly endorse them for any AC repair work.

Nicholas arrived promptly to provide me with a quote for the installation of a new heat pump, replacing my old HVAC heating/AC system. The estimate was fair and came with a 10-year parts and labor warranty. Later, Gary and Liam arrived, also punctually, to install the heat pump system. Despite a tricky layout in my townhouse, they worked tirelessly until late in the evening to complete the job in one day. After installation, the system was functioning perfectly. As the weather started to warm up, Nicholas returned with Liam to check the refrigerant gas/liquid levels for cooling by the heat pump. They efficiently added the necessary refrigerant to meet the heat pump specifications, doing so in a professional and friendly manner. I'm pleased to report that the system appears to be cooling as expected. Furthermore, I must mention the excellent communication provided by the team. The individual who answered the phone and coordinated the entire process was a real asset to the team. It was always a pleasure talking to her when scheduling visits by the technicians and receiving emailed information. In conclusion, I am an extremely satisfied customer. I would not hesitate to recommend these HVAC services to anyone. The team's professionalism, punctuality, and quality of work were outstanding. Keep up the great work!

Liam does an amazing job! We reached out to him, describing our situation, and he gave us a few suggestions to try before he would need to come out. Liam arrived, quickly identified the issue, and came back swiftly with the necessary part, which got our ac unit up and running in no time. He is a true professional - he even called the following day to ensure everything was still working fine. He also made us aware of a potential problem that might arise in the future, as our ac unit is aging. We appreciate your help, Liam! We had a positive experience with Carlos & Sons Plumbing & Electrical.

I've got to say, Carlos & Sons Plumbing & Electrical is one of the top heater repair services I've come across. When my heater failed to warm up this season, I reached out to a well-known referral service to get a company to fix it. The company they dispatched carried out a supposed diagnosis and evaluation. They concluded that the compressor was faulty and that I would need to swap out the external unit and coil. However, being the doubter that I am, I opted for a second opinion. I got in touch with another company for an evaluation of the issue. Damian, the technician, gave me his assessment and contrary to what the previous company had told me, I quickly found out that I did not need to change the compressor and coil at all. The system ONLY required a Freon service. Thanks to the honesty of damian, I saved over $3500.00 in repair costs. Much gratitude to you for your honesty and integrity, dallas!

We've maintained a contract for our heating system and heat pump with Carlos & Sons Plumbing & Electrical since 1999. Despite relocating, we kept our contract with the company for our LG Dual Inverter(s) and other appliances. The contract fees have always been reasonable and fair for the exceptional service they offer. We've never been let down by their quick response time to any issue. The technicians and office support staff have always been incredibly crucial to us. Every team member, like Liam, has been well-versed in any situation we've called about, including explaining the timing and procedures of service calls. They've consistently remained friendly and understanding, all while maintaining their professionalism. Recently, we had our semi-annual heater repair service. Damian, our service technician, was respectful to our property and us. He arrived precisely at our scheduled appointment time of 8 am. Damian was highly professional, diligently explaining each step of the service call. We wholeheartedly recommend Carlos & Sons Plumbing & Electrical for all your heater repair and appliance needs. They've never failed to impress us with their outstanding service.

my a/c system stopped working late on a sunday evening. i called a company i had hired previously, but they could not assist me until thursday, recommending that I contact Carlos & Sons Plumbing & Electrical for quicker service. i rang Carlos & Sons Plumbing & Electrical first thing monday morning and by tuesday morning, they were at my place. gary, the technician, identified the problem, swapped out the faulty piece, ran a thorough check on the entire hvac system, and got my air conditioning back up and running. despite the ongoing heat wave and higher demand for hvac repairs, i'm truly grateful they managed to fit me into their busy schedule. the team was professional, amiable, and their pricing was reasonable. i will definitely seek their services again when needed in the future.

We are incredibly satisfied with the service provided by Carlos & Sons Plumbing & Electrical. Our annual heater maintenance inspections have always been handled professionally and without any hitches. This year, we decided to replace both our furnace and our AC, and the installation process was executed flawlessly. They even finished two hours ahead of the projected timeline! We had new carpet fitted downstairs just a month prior, and we were thrilled to find our basement perfectly clean after the installation. We encountered a slight hiccup when our WiFi thermostat had trouble connecting to our WiFi, but Liam, Brad, and Gary were on top of it in an instant. They put in a lot of effort and time to ensure we were completely satisfied. We are deeply grateful for their hard work, good humor, and professional courtesy. Their dedication to customer satisfaction is truly commendable.

We had Carlos & Sons Plumbing & Electrical visit us for a home energy audit after experiencing some performance issues with our heater. Damian did an outstanding job explaining the process and outlining the work that could enhance our heater's efficiency. He was transparent about what could be handled as DIY projects (spoiler: it's most things) and what might be worth getting a professional estimate for. During this time, we also had an unrelated HVAC issue. Even though it wasn't directly connected to his task, he took the time to highlight some points, offer suggestions and, without trying to upsell us, let us know that professional services were an option if we needed estimates. Damian was also a pleasure to interact with; he was affable and polite.

Recently, I had an amazing encounter with Carlos & Sons Plumbing & Electrical which I felt was worth sharing. After grappling with AC problems for over six weeks and splurging more than $800 on another firm, without any solution, I was at the edge of my patience. The escalating heat was becoming intolerable, that's when I thought of giving Carlos & Sons Plumbing & Electrical a try. To my pleasant surprise, they responded the same day with utmost professionalism. Remarkably, they managed to fix the issue in that very visit. It's been a few weeks since then, and my AC system is still running smoothly. During my frustration, I even mentioned that I was ready to replace the entire HVAC system if needed. They could have easily exploited my desperate situation, but they didn't. At first, I was told that certain parts were in need of replacement, estimated to cost around $3,000. However, they made a final attempt to tweak the settings of the unit, which miraculously resolved the issue and saved me roughly $2,500. Despite having multiple opportunities to make a quick buck from someone who confessed to knowing little about HVAC systems, Nicholas, Brad, and Gary chose to act ethically. They went the extra mile to assist me without taking advantage of the situation. Coming across a company that showcases such honesty and dedication is indeed a rare find in today's business world. If possible, I would happily rate them more than five stars.

Our HVAC system on the second floor was always leaking whenever we turned on the AC. Many services have attempted to fix it without any success. I reached out to Carlos & Sons Plumbing & Electrical one Sunday evening and got a reply within an hour for a service appointment. The company was excellent with communication and sent a text before the technician's arrival. Nicholas showed up promptly, was professionally attired, and extremely courteous. We talked about the problem, and he immediately got to work. There was a persistent issue of water overflow, but the root cause was elusive. Nicholas meticulously disassembled the unit until he located the source of the problem. He patiently tested the system until he was content with the results. I was recovering from surgery and couldn't climb stairs, but Nicholas kept me in the loop by frequently coming down, sharing photos, and providing me updates. It was truly exceptional service from an incredibly knowledgeable and respectful technician.

Their technician, Liam, was punctual, proficient, and courteous as always. Liam installed my current air conditioning unit roughly three years ago and I have been utilizing their maintenance plan ever since. The plan was decently priced until the recent price hike for the next term. Previously, I paid $180.00 for bi-annual servicing (spring and fall). To my astonishment, the renewal for the same package soared to $240.00, signifying roughly a 33% increase. I understand that inflation has been high, but not to the extent of 33%. I was slightly taken aback because I have always been content with their service. However, I felt a tinge of greediness on their part. Nevertheless, I look forward to working with them in the future to ensure the smooth operation of my air conditioning system.

The team exhibited high levels of professionalism and communication skills. I purchased a furnace, AC, and water heater from this company, so I arranged for an annual inspection. They provide a four-hour window for arrival and give you a call when they are approximately 45 minutes away. An email is also sent to you that includes a photo and brief background of the technician for your safety and interest. Nicholas made sure to wear shoe covers to safeguard our floors and was incredibly friendly. He's skilled in promoting his products, and I found myself purchasing a surge protector for my furnace. Nicholas immediately installed it. He was very meticulous in his work. The furnace repair team in Dallas takes customer satisfaction very seriously, which is evident in their dedication to customer service and prompt action.

Carlos & Sons Plumbing & Electrical have been fantastic in our year-long journey of AC repair and customer service. I meant to share my positive experience about a year ago when Liam and his team offered a detailed and competitive quote for our residential project and successfully completed our AC installation on time. I was impressed by how upfront Liam was, expressing concern about the complexities of the job. This was a stark contrast to other AC repair professionals who provided quotes without truly understanding the project's requirements. After Liam figured out how to manage all the ductwork and locate suitable positions for the registers, everything went according to plan. The team's responsiveness and skillfulness were highlighted when they promptly came to inspect the AC unit when it wasn't performing up to the standard, about a year post-installation. Brad was swift to identify and solve the problem during a weekend visit. After experiences with several AC repair professionals who either seemed unqualified or were difficult to reach, it was truly refreshing to work with Carlos & Sons Plumbing & Electrical.

Brad swapped out our old AC and heating system for a new one in Dallas. Not many businesses operate the way his does anymore. From the beginning to the end, Brad and his team were great at communicating, punctual, and completed the job swiftly and neatly. The best part was his pricing - it was significantly lower than any competitor. Brad even resolved some long-standing wiring issues to make sure everything was properly installed. The system is so efficient now, I find myself setting the thermostat lower. We couldn't be more satisfied. Get your AC from Brad, it's a decision you won't regret!

ABSOLUTELY IMPRESSIVE! We were gearing up to put our father's house on the market when a certain smell of gas was pointed out by a real estate agent. One service company arrived, switched off the gas and tagged the heater for repair. We reached out for heater repair service and they promptly sent Damian our way. Damian quickly identified the issue and walked us through the advantages and disadvantages of either fixing or replacing the heater. Once Damian broke down the situation for us in layman's terms, we decided to go for a replacement. Given the heater's age, replacement seemed to be the best course of action, but we truly valued the fact that Damian took the time to discuss the repair option with us. When we contacted them to arrange for the replacement, they understood and acknowledged the urgency of our situation as we were eager to put the house up for sale. Thus, Brad managed to get Damian to our place within a few days. Damian was punctual, professional and his work was neat and tidy. Since I reside in Dallas and wasn't able to be present during the installation, Damian kept me in the loop throughout the entire process with regular updates via texts, calls, and pictures - EXTREMELY PROFESSIONAL! I HIGHLY recommend this heater repair service!

The pros who came out to tackle my faulty AC were really skilled and thorough. Gary was such a gentleman and managed to get the AC back to life fast. In doing so, he discovered an issue with the evaporator coil that required replacement under warranty. Gary took the time to clarify how the AC system functions, what went wrong, and its impact on the unit. He offered advice on what i could do to extend the lifespan of the unit. When the evaporator coil arrived, Nicholas, the pro who arrived to fit it in, was very polite and professional. While the handler was open, he took the time to explain the role of the internal components and how the evaporator coil had caused the initial problems. Before leaving, nicholas made sure both thermostats were set up the way we wanted them. I was very pleased with the service from Carlos & Sons Plumbing & Electrical and will definitely call on them again if i need AC repair in Dallas.

We required a variety of services for the sale of our house, including roof repairs, plumbing, electrical work, and furnace cleaning. From all of these tasks, only one job was carried out promptly and professionally as promised. Brad from the furnace repair team was the only one who showed up on time and completed the work swiftly and efficiently, saving us from making numerous phone calls during a very stressful period. The service provided by Brad was fast, and the work was done right the first time. We truly appreciate the burden they lifted from our shoulders during this time. We would strongly recommend this team for all of your furnace repair and maintenance needs.

In the midst of frequent power interruptions, we reached out to a renowned HVAC company to purchase a natural gas generator, as recommended by a friend who is an electrician. Our assigned technician, Damian, visited our premises, conducted the necessary measurements, and provided us with an in-depth understanding of the size of the generator we needed, the installation process, and how it would be carried out. He communicated everything clearly, enabling us to grasp the entire procedure. We were so impressed that we immediately placed our order. The installation team arrived on time and showed great teamwork and efficiency, completing the installation before lunchtime! Nicholas, who led the team, walked us through the details of the installed unit and provided us with our warranty. Brad, from the customer service team, was always supportive when we called to make a full payment. We've been so pleased with our experience that we've recommended this HVAC company to several friends in Dallas who have inquired about our generator. The generator proved to be invaluable during the power outages this winter. On two occasions, we were without power - once for four days and another time for two days. Thanks to the automatic transfer switch, our generator kicked in instantly. While our neighbors' houses were plunged into darkness, we had full power and heat. We didn't have to worry about food spoiling or sitting in the dark, cold house. We are incredibly relieved and satisfied with our decision to invest in a natural gas generator. It was certainly worth it.

I can't begin to express my gratitude for the assistance I received today from Brad. Recently, the temperature in Dallas took a dip, and for the first time since I bought my home, I found myself without any heat. I tried to endure the cold for as long as I could, dreading the potential repair costs. I had previously scheduled a service with a different company, but they were more focused on charging me $70 just to diagnose the issue. I then contacted a HVAC service and spoke to Brad about my heating problems and concerns about the expense. He inquired about my furnace, which I had no idea how to locate or what it even looked like. He suggested, based on when my house was constructed, that the furnace was probably in the attic. Though I have a fear of heights and attics, I figured I had to at least give it a shot, especially since Brad was so willing to help. Admittedly, I'm not technically inclined, so our conversation was a bit lengthy. But Brad was incredibly patient, guiding me on how to resolve the issue myself! Before I got in touch with the HVAC service, my house was a chilling 64 degrees. As a breast cancer patient with bone metastasis, the cold weather triggers severe bone pain for me. Brad's patience and kindness have been invaluable to me. Not only did he save me money, but he also saved me from the agonizing pain caused by the cold weather. I'm truly grateful for Brad's help.

Last year, we switched to Carlos & Sons Plumbing & Electrical for our heater repair needs and were extremely satisfied with their swift service, reasonable pricing, and high level of professionalism. During the final stages of last winter, we required an emergency late-night service. They patiently explained our options: a short-term fix that might not endure, or a new heater. We appreciated that nicholas, damian, and brad were honest and laid out the benefits and drawbacks of both repair and replacement, providing us with quotes for each. Unlike larger companies, they didn't use high-pressure sales tactics. While we knew that a new heater was necessary, we opted for the temporary solution so we could save enough for a new one, knowing that it might not last. Fortunately, it did last long enough for us to save up over the summer. We're thrilled to announce that they have now installed our new heater! We can't recommend them enough!

Our AC broke down and we began to seek help. Without delay, a company dispatched Nicholas to our home, even though it was a Sunday! He was really knowledgeable and provided a thorough explanation about everything. I didn't feel any pressure or haste from him. My concern was about the waiting period for the installation, but Nicholas assured me they could come the following day. He even offered to leave a temporary ac unit for a single room to ensure we stayed cool. We declined as we had already purchased one. The following day, Brad, Gary, and a third technician arrived at our home early in the morning and worked throughout the day. They did an incredibly comprehensive job. The team explained everything they accomplished and instructed me on how to maintain the unit. The guys were extremely pleasant and professional. They even gave lots of attention to my dog. We're extremely satisfied with both the work and the product. This is a company I'd definitely recommend. My dog seems to agree too.

From the get-go to the final touch, the service I received couldn't have been better and it came at a fair cost. I'll definitely be seeking their services again. The team, consisting of Liam, Gary, and Damian, were highly professional, friendly, and always punctual. Their follow-up check to ensure everything was functioning well was a thoughtful touch that I greatly valued. I would strongly recommend Carlos & Sons Plumbing & Electrical for your heater repair needs. I am extremely satisfied with my experience! It's been quite some time since they replaced my furnace and rectified my heating issues. I must say, I'm still awestruck by their diligent follow-up service. They've shown immense patience and assistance, and their commitment to their customers is commendable. Carlos & Sons Plumbing & Electrical comes highly recommended for all your heater repair needs in Dallas!

The AC repair market offers a multitude of options, which initially left me feeling overwhelmed. I reached out to multiple services, had consultations, and conducted thorough research. Without a shadow of a doubt, I'm convinced I made the right choice. Liam, who attended to our needs, was detail-oriented, honest, and extremely professional. He efficiently installed a new AC and furnace system for us, replacing our old problematic one, and completed the entire job within a day! His pricing was fair and competitive; I checked around and found his quote to be the best. Importantly, the quality of his work was not compromised by the reasonable cost. I couldn't be more satisfied with the outcome. We now have a fantastic, smoothly running system, thanks to Liam's quick and meticulous work. I highly recommend him, unquestionably a well-deserved 5 stars. If you're in need of an AC repair or installation, Liam should be your go-to.

I strongly endorse this furnace repair service. Liam was professional and informative during his visit to assess and provide an estimate for replacing our heat pump system. The job was scheduled promptly after our agreement. Nicholas, Gary, and their team showed utmost respect for our home. They took measures to protect our floors, wore shoe covers when entering, and took great care in removing the old equipment and installing the new one, even in a cramped closet. The cleanup was thorough, with not a single mark or scratch on any walls or doors. The installation was completed professionally, with all duct connections and wall penetrations sealed. The entire job was completed in just one day. Nicholas was incredibly patient when instructing on the use of the thermostat and all the options available for achieving the most efficient operation. I am extremely satisfied with the entire process from beginning to end.

We oversee 27 apartments and have been utilizing the services of a reputable furnace repair company for over a decade. Their expertise extends to the upkeep of oil boilers, gas boilers, K1 furnaces, Rinnai heaters, and heat pumps. We've experimented with other service providers throughout the years, but we always return to this trusted team. Communicating with them is a breeze, and they are always punctual and reliable. What truly sets them apart, though, is their exceptional emergency response. Just last week, we experienced a boiler breakdown in one of our larger buildings housing 10 units. This posed a significant challenge for us. However, the repair team was on the scene promptly, making three separate visits to ensure the unit remained operational, even once at 2am. Despite the boiler being beyond repair, they ensured it functioned until we could install a new one a few days later. Without such swift and effective response during the cold weather, we could have faced serious safety issues for our tenants, not to mention potential damage to the investment of the building owners. The team, led by Nicholas, Gary, and Damian, comes highly recommended for both homeowners and property managers.

After residing in my Dallas home for over three decades, I felt it was high time to upgrade to central heating. I conducted some initial research and shortlisted three furnace repair businesses with stellar reviews. The final one to provide an estimate was Carlos & Sons Plumbing & Electrical, a local family-run enterprise. Brad, the proprietor, responded on the same day I reached out. Within half an hour, I was convinced that Brad and his team were the perfect fit for the job. Brad's extensive experience and the numerous positive reviews from his clients played a significant role in my decision. However, what truly swayed me was his genuine character! He was articulate and explained things in a way that was easy for a non-expert like me to comprehend. I had specific concerns about ensuring adequate airflow in a large bonus room that had been added to the house by the previous owner. Brad presented a plan that was more comprehensive and logical than the other two firms I had consulted. To my astonishment, his quote was considerably lower than the other family-run business that had initially impressed me! Brad installed new vents in the living room and kitchen, and improved airflow from two existing vents by sealing off a third. It's clear that Brad takes immense pride in his work, his company's reputation, and the ultimate satisfaction of his clients. I am convinced that Brad could demand more for his services, but his ethical standards and integrity surpass his desire for excess profits! He and his colleague, Liam, were consistently punctual, enthusiastic, and industrious. Brad’s energy level is astonishing! He could easily outpace individuals half his age! Brad took care of arranging the asbestos removal in the attic, securing the city work permit, and coordinating the two inspections (efficiency inspection and city inspection) upon completion of the job. He made a point of accompanying me during the city inspection. We have several rescue pets, and Brad and Liam were always mindful to ensure their safety. Liam even rescues cats, and Brad is a passionate animal lover and rescue advocate. I've found that animal lovers are often compassionate and genuine in other areas of their lives as well. The system test went exceedingly well! I am thrilled with our new heating system! I consider myself fortunate to have discovered Brad and Carlos & Sons Plumbing & Electrical, and I highly recommend them!

Goodness me, these guys are EXCEPTIONAL! We had a new furnace installed by another firm not too long ago. Our house was literally trembling, and the other team kept giving us a run-around, claiming everything was okay. I reached out to a new company and they promptly sent a technician, named Gary, to our residence in less than an hour. Gary was able to diagnose the problem within 20 minutes. Turns out, the furnace wasn't even installed correctly, and we were using an incorrect filter. And the best part? They didn't even charge us an emergency fee! They're amiable, transparent, and excel at their jobs. I wish we had chosen them from the start. *In a previous version of this review, I mistakenly referred to the technician as Justin.

Finding a trustworthy furnace repair service like Carlos & Sons Plumbing & Electrical can be challenging these days. My heating system stopped working properly and I asked my neighbor, an old Dallas resident, for a recommendation. He suggested Carlos & Sons Plumbing & Electrical, and he was spot on. I dialed them up and was fortunate to secure a same day service appointment! Liam was my technician and he was knowledgeable, friendly, and a total pro. They concentrate on diagnosing the problem instead of just swapping out random parts and trying to get more money out of you. This is a small family business that takes pride in helping you save money, which is a rare find these days. They'll be my go-to for any future furnace repair needs, and I'd confidently recommend them to anyone in our community. Owing to my neighbor's excellent suggestion, I feel like treating him to a nice steak :) Thanks to Liam for fixing my heating system! You're awesome!

even though our home is nestled among trees, the top floor of our tri-level would occasionally get a bit too toasty. with our existing baseboard heating, we chose to go with a split ductless AC system from carlos & Sons Plumbing & Electrical, which also has the capability to provide heat. we are thrilled with this choice. on those hot, sticky days, we rarely need to use anything but the lowest setting, which keeps our home incredibly cozy and it's super quiet. gary and his team were a pleasure to work with and the installation in dallas was done swiftly and professionally.

Excellent work! Nicholas arrived promptly, was polite and highly knowledgeable about the necessary HVAC work, which he completed efficiently. I would highly recommend Carlos & Sons Plumbing & Electrical and this technician. Their on-call service and communication were outstanding. Damian did an outstanding job installing a Nest thermostat for us. He was prompt and approachable, and was able to troubleshoot a faulty connection on the AC unit. Everything is set up and working perfectly now. I continue to highly recommend this company. Also, a big thank you to the friendly and personable call center staff for their assistance with scheduling and notifications.

Brad was simply fantastic and very professional. He even went the extra mile to ensure my dogs were at ease. He detailed what needed to be done to my hvac system and offered multiple solutions. Although he couldn't fix the issue himself, he promptly brought in his colleague, Nicholas, for assistance. Thank you, Brad.

if you're in search of a firm with knowledgeable, professional staff and an abundance of honesty, look no further. they treated me and my home with utmost respect. liam, damian, brad, gary, and nicholas formed my personal team, working tirelessly to troubleshoot my century-old hvac system and devise methods to implement a new one on my top two floors in dallas. they sought ways to help me save costs and were committed to getting things right the first time. i couldn't have been in safer hands. they addressed my heating requirements now, and i plan to have them back in the spring to install heating upstairs. i'm so grateful, you guys are the absolute best in hvac services!

nicholas came over to check my hvac unit, as it had been quite a while since the last maintenance. there was always a loud sound when the hvac system kicked in and the airflow was inconsistent from one room to another. it appeared that the ducts put in during my renovation in 2004 were not the right size. however, brad, liam, and their crew from carlos & sons plumbing & electrical were fast, effective, and neat in the removal and installation process. they also serviced my heating unit and carried out a comprehensive examination of the entire system. furthermore, they set up a nest system along with the related app.

i've been using these plumbing services for over 5 years now, getting regular maintenance for my plumbing system and installations for things like showers, toilets, faucets, and gas stoves. gary and nicholas are always comprehensive in their assessment of any issue and are equally thorough in their repair work. the charges are fair and suitable. plus, they're based right here in dallas. would highly recommend.

The people at Carlos & Sons Plumbing & Electrical were fantastic over the phone. They scheduled me promptly, provided an appointment time, and gave me a courtesy call before their arrival. Liam, the plumber, was very professional. He presented me with various options and performed an outstanding job. He also adhered to health safety measures by wearing a mask and foot coverings. Overall, it was a terrific experience in Dallas and the price was reasonable.

I reached out to Carlos & Sons Plumbing & Electrical after my Airbnb tenants informed me about a plumbing leak late in the evening. The gentleman I conversed with, Nicholas, was extremely supportive. He promptly explained the necessary steps to fix the problem over the phone. I followed his directions and the issue was resolved without any hassle. Nicholas could have insisted on a service call, but since it was a simple repair, he guided me through the process, allowing me to handle it myself. I highly appreciate this and will certainly be using their services again in the future. I strongly recommend Carlos & Sons Plumbing & Electrical, especially if you're in Dallas.

Having interactions with Liam, the owner, was a delightful experience. He showed great understanding of my plumbing needs and offered exceptional customer service. It's refreshing to find such honesty and integrity in the Dallas plumbing business, as it's easy for people to take advantage if given the chance. I appreciate his approach in a field where this is not always the case.

i am absolutely delighted with every facet of the water pipe fitting and water softener setup that was done for me. the lines were neat, the work was quick, and both brad and gary were very responsive and helpful. i will definitely call on them for future plumbing needs. they later came back to install my sink and toilet in dallas. they were honest about the quality of the items i had selected and assisted me in making better choices. i am overjoyed with my new bathroom!

My spouse and I recently had our hot water heater replaced. It's not always easy to come across such a dependable plumber service. Liam and his team will look after all your plumbing requirements, offering top-notch service and the highest quality of work. I'd highly recommend them. They truly made Dallas feel like home. Love my fam!

We had an excellent plumber named Nicholas visit us. He was professional and provided valuable insights into what might have caused the issue and what to watch out for in the future. He arrived on the same day in Dallas and took the time to explain his planned course of action and the entire process. Highly recommended.

Brad, the plumber, rang me up to inform me that he was en route and arrived right on time in Dallas. I remembered that he had provided services to me in the past, even going out of his way on his day off to acquire a necessary part. This time around, he was both swift and proficient in his work. So far, everything has been great, and I hope he continues the outstanding work.

Rapid response. Damian from Carlos & Sons Plumbing & Electrical showed real professionalism with top-notch plumbing equipment. He was swift with the evaluation and provided a quote promptly. While the pricing might be a tad higher, the quality of the work assured me it was worthwhile as Damian demonstrated his work step by step. He was quite flexible, even returning after hours to finish the job with the necessary parts, which offered me peace of mind. The work is also warranted. I definitely plan on using Carlos & Sons Plumbing & Electrical again in Dallas and will recommend them to others.

Excellent service! They successfully swapped our ancient HVAC system with a new, efficient, and notably quiet unit. They even managed to free up some valuable closet space by strategically placing the unit in the attic. Not only that, but they also installed new solar panels! They were professional, punctual, and always available to answer any queries or concerns. Nicholas and Brad did a fantastic job, even accommodating us on short notice to ensure everything was completed before the end of the year. This was done so that we could take full advantage of the tax credit and secure the best rebate options available. The team's work was exemplary and I highly recommend their AC repair services if you're in Dallas!

Nicholas from Carlos & Sons Plumbing & Electrical demonstrated top-notch professionalism. He was right on time in Dallas and maintained courtesy throughout his visit. He patiently answered all my questions and offered valuable suggestions on how to make my AC system run more efficiently and last longer. He also showed kindness to our new puppy, understanding its excitement around new visitors. Nicholas even took extra effort to put the chairs back in their original positions before he left! Overall, it was a delightful experience with Carlos & Sons Plumbing & Electrical. Thank you, Nicholas.

Damian and Brad were extremely accommodating. They went the extra mile to get my furnace up and running again after it unexpectedly broke down, even outside of regular business hours. Despite the power outage at their own office, they still managed to figure out the best solution to help me out. Damian handled the operational task while Brad offered his expertise on the subject. Brad has visited my Dallas home three separate times for the same issue and always kept me updated throughout the process. He also provided several pictures of the finished work. My only regret is not engaging their services sooner. There are only a handful of companies I'd trust with my HVAC needs, and theirs is definitely one of them. It's one of the best HVAC service providers in Dallas! Working with them is always a pleasure and a great experience!

OUTSTANDING CUSTOMER Experience. If it was possible, I'd give additional stars. Brad was one of the most skilled AC repair technicians I've ever had the privilege to work with. He was professional, detail-oriented, and helped me grasp the AC repair process. This occurred at Carlos & Sons Plumbing & Electrical in Dallas.

Suddenly found myself without heat on a chilly Sunday morning, but thankfully, Nicholas was able to promptly send a technician to diagnose a malfunctioning reversing valve. The part needed was a special order, but they managed to procure it rapidly. When it was time for installation, Damian came out and discovered that the real issue was a misdiagnosed part with some frayed wires. Unlike many other companies that would have installed the part and charged me $1800, they only billed me for the initial service call and repaired the wiring free of charge. I highly commend the ethical and trustworthy behavior and workmanship of Damian and the company here in Dallas. Their AC repair service is commendable.

I required a total overhaul of my AC and heating unit in my Dallas residence. Of the four service providers I consulted, only one offered a Manual J assessment, ensuring I received a unit that was the perfect size for my needs, ultimately saving me money. Many might simply install an oversized, expensive unit, leading the customer to pay more for unnecessary cooling capacity. Damian, co-owner, and his team were always punctual and professional. They maintained cleanliness throughout the entire installation process in my home. I would recommend this crew to anyone in Dallas needing AC or heating services.

The technician, Gary, was proficient and well-versed with the ductless ac system that we were interested in and needed a quote for. He was polite, considerate, and friendly. He wasn't at all a pushy salesman. He resolved all our queries and didn't hurry us, allowing us enough time to make our decision to buy a system in Dallas.

Brad from Carlos & Sons Plumbing & Electrical did an exceptional job of diagnosing the problem with our HVAC system and explaining the solution. He was honest, with no pushy sales tactics. Excellent service! The very next day, Liam came to Dallas to install our new HVAC system. He arrived ahead of schedule and did an excellent job. He ensured everything was cleaned up afterwards, showing great professionalism. We're extremely satisfied with their service.

We recently relocated to Dallas and Liam has been our go-to for all our plumbing needs. It seems that every time he arrives to address one issue, we find ourselves needing guidance on another. He's consistently ready to answer all our queries and even extends his stay if there's no other appointment lined up to handle the fresh task at hand. We are grateful for all his diligent work in managing our gas lines and repairing our damaged sewer vent pipe, but what truly stands out is his assistance in converting our stove from natural gas to propane, ensuring we had a functioning stove for Christmas! Thank you, Carlos & Sons Plumbing & Electrical, for your hard work and the punctual, professional service provided by your team, especially Liam!

Busy Sunday night, the last thing I needed was a clogged laundry pipe. Gary from Carlos & Sons Plumbing & Electrical arrived between 9:30-10:00pm, and he was fantastic. He quickly evaluated the situation and addressed the main pipe issue, which could have escalated into a major problem. He suggested a few solutions and was soon on his way. He was efficient and personable. I will definitely be using their services again, hopefully for preventative measures in the future!

I strongly endorse Brad from Carlos & Sons Plumbing & Electrical. I acquired a house last year and encountered issues with my toilet and water heater systems. Brad was swift to respond, assess, and talk over my choices, and then promptly rectified or substituted the problematic items.

The work Tech, Andy Wise is courteous, supportive and listened to us. He was attentive to our issue and on the ball. He needs a raise.

There was a cancellation so they got to me a few hours earlier and the repairman was great! Kept me updated with what he was doing and did he could to keep it the least expensive he could which he did. endorse working with Maleek anytime!

Not sure if the other reviews were bought or auto-generated but I am a local
guide lvl 8 (legit). I called and was not told anything about a visit charge. They came took a look, touched the toilet for literally 1 sec, and said: this would cost $600 to unclog!!! I don't have $600 bucks lying around. They whipped out the digital payment ipad and asked for my credit card: "It's gonna be $99 visit charge SIR." I was shocked. Nobody told me about a visit charge. They literally did nothing but still asked for money. Where do I get a job like that? Just go knocking on people's doors, touch their toilet for 1 sec and get $99? I'd be making six figures every month! Avoid at all costs, very expensive and don't care about customers at all.

Dealt with Dillon, he was great! Was able to get me in He was professional and charged a fair price. Will use them again.

Cayden is an wonderful technician! Patient and thorough when explaining possible deficiencies and concerns. Explained step of the tune up process as well and made certain I understood the capacity and capabilities of plumbing my home has. I will request him time I need plumbing done. Thank you for your excellent work Cayden H.!

The lady at office was and helpful. We had to get a gas line and our gas range hooked up. Caleb Davila arrived to provide those services, he was professional good attitude. Caleb made sure to answer all our questions.

John is like having your best friend take care of your plumbing issues. So glad I called these plumbers. No reason to call any other company for plumbing service in Dallas.