Mai Plumbing Co Inc in Dallas

If you’re reading this and need plumber, seriously just call these people and quit searching. They’ve always been super honest with me, they do great work, and are competitive with other plumbers. It’s a family owned business who operate with integrity which can be hard to find some times. I wouldn’t use any other company.

Mai Plumbing was great. I had a sewer line blockage, I called at 7:30am and Clayton had a crew out at 9:30am to get it fixed. Nick and Matt were professional and friendly and get everything working within an hour.

Prompt service … much appreciated! Technicians Richie and Nick were extremely nice. It took a while to determine the source of the blockage, but they patiently stayed with it. And this was on Good Friday!

We had a great experience with Mai Plumbing. The men were on time and did a great job. They were honest and were very timely. I would highly recommend them.

Klayton and his crew are fantastic! Professional, prompt, and very knowledgeable. So thrilled to have found a reliable plumber

We have loved working with Klayton Jeremy & the team as we navigate some tricky plumbing odors, pipe replacements & small jobs. They truly care, take time to help, and are fair/priced honestly. Our go to team from now on!

I really appreciated the way that Clayton's team came in and helped us to solve our toilet issues. What I thought was going to be an expensive problem, turned into a quick solve. They provided honest, transparent pricing and didn't try to upsell anything. Moises worked quickly to get water valve fixed, fasten the toilet to the ground and replace necessary parts to get it up and running again. I'm probably saving in water what I spent for them to come out! It was also great to have Clayton go above and beyond when dealing with my home warranty which is usually a hassle. He made sure they got what they needed so I could be reimbursed.

Jeremy & Matthew helped repair one of my busted pipes after the storm. They were quick, efficient, and did an excellent job! They even went around and checked every faucet in my house to make sure they were all working properly. Highly recommend and will be using them again!

Mai Plumbing was great. I had a sewer line blockage, I called at 7:30am and Clayton had a crew out at 9:30am to get it fixed. Nick and Matt were professional and friendly and get everything working within an hour.

If you’re reading this and need plumber, seriously just call these people and quit searching. They’ve always been super honest with me, they do great work, and are competitive with other plumbers. It’s a family owned business who operate with integrity which can be hard to find some times. I wouldn’t use any other company.

My go to plumbers. Responsive and very professional. Never tried to upsell me and they do a quality job.

Prompt service … much appreciated! Technicians Richie and Nick were extremely nice. It took a while to determine the source of the blockage, but they patiently stayed with it. And this was on Good Friday!

Very kind and easy to work 🙂

We had a great experience with Mai Plumbing. The men were on time and did a great job. They were honest and were very timely. I would highly recommend them.

Klayton and his crew are fantastic! Professional, prompt, and very knowledgeable. So thrilled to have found a reliable plumber

Exceptional service all around. Easy to schedule, professional technicians, and trustworthy. Highly recommend.

We have loved working with Klayton Jeremy & the team as we navigate some tricky plumbing odors, pipe replacements & small jobs. They truly care, take time to help, and are fair/priced honestly. Our go to team from now on!

I really appreciated the way that Clayton's team came in and helped us to solve our toilet issues. What I thought was going to be an expensive problem, turned into a quick solve. They provided honest, transparent pricing and didn't try to upsell anything. Moises worked quickly to get water valve fixed, fasten the toilet to the ground and replace necessary parts to get it up and running again. I'm probably saving in water what I spent for them to come out! It was also great to have Clayton go above and beyond when dealing with my home warranty which is usually a hassle. He made sure they got what they needed so I could be reimbursed.

Literally the best in the business. I’ve worked in real estate for 9 years and they have integrity and do great work. I’ve worked with them over 40 times

Really great response and service! Called for an emergency flood in my house, they had a crew free and sent right over! Crew was extremely professional and even educated us on how to prevent this from happening again. Really great team and will absolutely be using them in the future and recommending!

A great local plumbing company.

Great customer service. Very professional. Showed up at the expected time. Completed the job and communicated with me after the job was completed.

Mai Plumbing has the kind of great customer service you rarely see these days. Big jobs (a service line/pipe in the front yard) or small (a broken spigot), they are courteous, professional, prompt, and reasonable. I will definitely be recommending them to my friends and neighbors.

I never write reviews. Hot water heater repair was fast & reasonably priced. Did not try to “upsell” us to a new unit. Had a minor unrelated issue a month later, and a plumber talked me thru that on phone in 5 minutes and it was fixed at no charge.

Love these guys. From the on-time, professional work and workers to the quick assistance over the phone (avoiding a service call altogether), Klayton, Karl, et al have served us well for 5+ years in two different homes.

Excellent job and very professional !

Great service and pricing! Definitely recommend.

I have used Mai Plumbing many times over the years and always for big jobs. From Clayton in the office to every field pro that has worked in my home, I find them friendly and professional. I recommend them highly.

I called Mai Plumbing about an issue and was extremely impressed at their customer service. They aren’t able to get to my place for a couple of days but in the meantime, the gentleman offered to walk me through steps to mitigate my leak until they can get here. Superb customer service already and they haven’t even been to my place yet. I would recommend them already

Great service, friendly, and fast!!! Would recommend!

They were on time and great to work with!

Moises and Math just came out to my house and fixed all of the issues. They replaced our kitchen faucet and fixed the drains in our bathroom sinks. They were so kind and helped me understand what was wrong and what they were fixing. I will definitely hire them in the future

they performed ALL of the above and then some! they did an excellent job at our home and we talked about everything step by step before it was done. i will only use them moving forward!

Mai Plumbing mixed so many of my issues in such a condensed amount of time! They were efficient and extremtly knowledgable! I will continue to use them for all of my plumbing needs! They were the best! Thank you guys!

The original plumber I called quoted me at $2,850 for a repair job that Mai was able to do for $200. Mai showed up within hours of when I called and had the job done in about half an hour. Highly recommend!

Had a hot water heater installed along with a few faucet knobs, a slow draining sink and a drippy faucet repaired. The team was on time, but outside of the installation of the water heater, the guys had no idea about any of the other projects they were supposed to work on per my initial conversation with Clayton when setting up the appointment.
Everything that was on the list to get done, got done and they did a good job. However, the team left a ton of dirt from the water heater installation and a bunch of grease in the shower and bathtub. I was charged an additional $160 for the flood stop device (plus $1.50 each for 4 AA batteries that were used in the device) despite the service man stating it was included in my original quote.

despite me not being there when they arrived, and leaving before they handed me the invoice, and also getting blue on them because i didnt know that toilet tabs are bad for toilets, i got top notch service from these guys really professional, let us know about an hvac problem and recommended a great hvac person who came over did the procedure and left with no runaround. they had parts on hand they needed to replace and they came all the way out to carrollton

they were a rec from an architect friend and i would def rec them to you!

Great work, fixed the problem quickly, and even took care of a couple of extra jobs while they were at it. Reasonable price for all work they did.

Excellent service, Certainly recommend.

Jeremy & Matthew helped repair one of my busted pipes after the storm. They were quick, efficient, and did an excellent job! They even went around and checked every faucet in my house to make sure they were all working properly. Highly recommend and will be using them again!

Mai Plumbing has been my go to plumber for a long time. Extremely trustworthy and does a great job. They provide a great service and I always know that the job was done right. Highly recommend.

Moses and Jonathan arrived on time and did a great job installing a toilet as well as unclogging a drain in another area of the house.
Everyone is polite from Clayton and office staff to the technicians. My first time to use them but will use again.

I have had them 3 times. My water heater (they were actually below their estimate). They hooked up my fridge when the prior plumbing company said it was impossible and on top of all that the plumbers are excellent honest and frankly friendly. Both of the named times going so far as to walk me through basic repairs. A truly professional and excellent company.

Affordable, fast, friendly service. Family owned is a big plus in my book!

We had a great experience with this shop. Before finding these guys, we used a different plumber who couldn't solve the problem. It took Carlos and Billy about 5 minutes to pinpoint the issue and resolve it. Their website says plumbing with "integrity." I'd say that's spot on. Would recommend.

Nice

Another 100% satisfied experience with Mai Plumbing. Quick, inexpensive, honest. Plumbers all seem to be nice people. I've used them for big and small repairs.

I have used Mai Plumbing for over 30 years. Slab Leak, Hot Water Heater(s), Gas Leak....They have always been prompt, and professional. I would highly recommend them.

Mai Plumbing's employee stole my fine jewelry while working for Mai at my home. Mai admits this. Mai will not pay for the cost of replacement. MAI IS NOT BONDED. Mai failed to drug test and hired or retained a drug addict as a plumber's assistant. Then the plumber left him alone in my bedroom. The drug addict stole my fine jewelry. This was unknown to me for a few weeks. When it was discovered, Mai was contacted and it was learned the assistant the day after working at my home robbed two other customers. He was caught red handed. Mai never contacted me at that time to let me know to check my belongings (even to be sure the guy had not stole our spare house keys). As a result, to date despite working with Dallas PD, I have been advised there is virtually no hope for recovery of my items. The value was $20,000.00 roughly. On November 29, 2018 Mai informed me that it would not reimburse me for my loss, it had prayed about it and the Lord would not find them at fault (yes for real). I was told had to file a lawsuit if I wanted to recover because of its employee's theft. Mai admits its employee stole but refuses to replace the items taken.

We paid Mai to rob us.

I have used Clayton and his crews for the past 10 years to do all kinds of plumbing jobs for me, both residential and commercial. I have always found them to be very prompt, fair and professional.

Once again, staff, response time, service all great! Finally, a company I feel I can trust and receive reliable repairs. Would certainly use again.

I had a pipe burst and Karl was here in 10 minutes! Capped it off, helped soak up the water and will be back this week to fix the leak permanently. Once again, great service!!

I’ve had a different experience than most with this company...
The short version without a lot of details is
1. Made a mess of the vapor barrier and ripped one section of the plastic

2. Karl quoted $1400 for an eight hour job at most. he said he likes to over estimate just in case but it probably wouldn’t be that much. They worked about five hours and charged me the full $1400...Karl conveniently doesn’t remember saying what he did to me

3. I trusted them when they said just aluminum sheeting would be a barrier and totally acceptable for the giant hole they cut behind my dishwasher and sink area...it has resulted in nothing but aluminum sheeting between my pipes and the outside air—also resulting in enormous amounts of outside air coming in.

4. Don’t let Jermey and whatever new guy they have work on your stuff

5. They seemed to have loosened up all the fittings under the sink when they came out to clean up the mess they made

6. I don’t trust the work they did on the drain so additional money will have to be spent on an actual reliable and honest plumber

Great service. Were at my house within 20 minutes of making the call. Cleaned my sewage line. Less expensive than quotes I got on thumbtack.

Clayton of Mai Plumbing was extremely helpful over the phone to walk me through what work was going to be needed to be done in order to replace my water heater and fix a small gas leak. His estimate was very close to the actual price and was way less than other plumber companies I called.

Dave (the plumber) was extremely professional and did an excellent job informing me of the things he was doing.

Mai has now come out to my property twice and both times the level of craftsmanship and professionalism has been top notch.

the work was done well. Karl the owner is rude. I stated the guy charged for longer than he was there and Karl said my guy wouldn't do that. Would use someone else next time.

Love this company to the moon and back. They are extremely fair and HIGHLY knowledgeable. If you are wondering who to call fear no more. Give Mai plumbing a call. You won't regret it. From start to finish these guys are fantastic AND HONEST!!!