Metro Flow Plumbing - Dallas Emergency Plumbers in Dallas
3730 Dilido Rd #422, Dallas, TX 75228
Founded in 1989. We back up our work with a 100% customer satisfaction guarantee. Plumbers pass background checks, drug testing, and are thoroughly trained to our high standards. Polite, on time, clean, and respectful. Qualified plumbers can repair water heater leaks that are common in older Dallas homes and businesses. Licensed and insured Dallas plumbing technicians can replace damaged pipes due to improper installation from other plumbing companies. Extensive training on the inflow and outflow of water and waste in the Dallas water and sewer pipe system. Stay abreast of new technology and can inform you of energy-saving tips. Inspect your pipes and tubes when purchasing a new or older home. install a durable, guaranteed plumbing system.
Michel and Tyler did a great job. They arrived and promptly diagnosed the issue. Everything was taken care of quickly. They were courteous and thorough. We will definitely call Metro Flow again if plumbing services are needed. We've never had drain cleaning done so I wasn't sure about the price, but since it was on a Sunday and a holiday weekend it was probably fair.
Michael Jon Spurgeon was great. Timely, thorough, and walked me through the issues and options. He did a great job of telling me what I need without overselling any services or produced. Basically I have a bandaid fix, or can do something more substantive to fix the overall issue. I appreciate knowing my options, but also being given time to consider them with no pressure to make a decision. I was very impressed with his professionalism and kindness.
Also, the woman who answered when I first called for assistance was also extremely helpful and got someone out right away. Great experience!
Ted and Jay were very nice. They were very knowledgeable about their product and services and were able to clearly explain to us how and what to expect with the process of installing a new sewer line. The pricing on everything--supplies and labor--were given to us upfront--and we greatly appreciate this. Thank you!
Michael and his partner were on time and professional. They came to clean out my backed up toilet. Michael used the camera in my sewer line to see if there were any breaks in the line. He found one break on the edge of my property and where the city line is but he said it wasn't so significant as long as I routinely clean it out. Because the repair cost will be more than I can currently afford. I was able to ask many questions and they were able to explain in a way that I could understand. They were patient with me and my questions and gave me clear explanations and next steps to take in the near future. They even cleaned my tub out where the water backed up into. I am appreciative of the work they did and would highly recommend this company. Thanks for your quick response and the work you did for me.
Jonathan and Jayden have been on this job at my home for several days replacing the gas lines. They are the best. They've gone above and beyond what was required of them to do the job. They know their business very well and both are very professional, friendly, and trustworthy. I trust them in my home without hesitation. They also answered a lot of questions I had about a couple of other things unrelated to the gas pipe job and helped me understand those things. I'm very pleased with their work and with Metro Flow Plumbing company. I've learned over the course of my long lifetime that we get what we pay for in life. If you are looking for cheap, look elsewhere. If you are looking for total competence, timeliness, and dedication to getting the job done effectively, efficiently and as quickly as possible, this is who you want. We pay for good service, and they have given me exactly that. I needed them immediately, and they responded. This is a great company and a great crew of plumbers and I can't recommend them more highly.
We are first time customers and were very satisfied with both guys you sent out. They were knowledgeable and made sure they described what they were doing. We found them to be courteous and professional.
Customer service like Starbucks far as Daryl and RJ go. Not sure about the others within this organization. But its safe to assume that they are as well. These two guys came out and did what they was supposed to do, they actually probed the line while showing me the the real footage. Then once they completed their due diligence, they then took the time to explain where the problem lies and the resolution to correct the situation.
Hard to find ppl like these two professionals.I really appreciate the excellent customer service.
David and his partner did an excellent job putting my sewer drain back together.
For this round of repair there was a lot of digging involved. I am hoping to see my shrubs live in the aftermath.
They got notification about my problem this morning and had the problem resolved within 45 minutes of their arrival. Timely,efficient service
Thank You!
Metro-flow completed our inspection and did a great job. They were neat, polite, and professional, and they worked quickly. We will definitely call them again for all of our plumbing issues.
Great follow up in service. Friendly, courteous and competent.
Great first experience with Metro Flow and Steven. He was very professional and explained everything.
Every employee that has come to my house has been very professional.
They arrived within an hour and fixed our issues. Great service.
Good experience. They were able to send someone out same day to identify the issue. Michael was great and made sure to explain everything in detail. They were able to have a somewhat complicated job scheduled and done the following day.
Tech was very knowledgeable and professional as well as friendly. Great experience.
Excellent service and attentive to every plumbing issue we had. Honest with your options.
Metro Flow Plumbing always provides excellent service. Matt and Jayden did an amazing job, and I truly appreciate them. They were professional and explained everything pertaining to the service today, as well as service I will be getting in the future. Thank you again for an excellent job at my home.
Jonathan did a great job explaining the options and work they performed. He and his crew also did a fantastic job not tearing up any of our front yard than was absolutely necessary!
Ted and Jay were very nice. They were very knowledgeable about their product and services and were able to clearly explain to us how and what to expect with the process of installing a new sewer line. The pricing on everything--supplies and labor--were given to us upfront--and we greatly appreciate this. Thank you!
The guys did a fabulous job. Mike explained everything to me before hand and he figured out the problem. Thanks
They did a great job and did it quickly. Showed up on time too.
Michel Jon was very helpful and was able to fix the issue. We will definitely use Metro Flow for any other plumbing issues. Thanks again!
Metro plumbing did an excellent job. I would highly recommend them for any job.
Start to finish a great job performed.
Great job explaining my issue and how to repair them. Very thorough inspection and polite.
Matthew did an efficient thorough job and was professional and polite thank you!
Excelled at communicating process and pricing. Great experience 👍.
Chris was awesome, very personable, very knowledgeable. Recognized and repaired my plumbing issue immediately. He is also a chef and shared some of that knowledge too! I really like metro-flow , their personnel and service abilities. I highly recommend them
We are first time customers and were very satisfied with both guys you sent out. They were knowledgeable and made sure they described what they were doing. We found them to be courteous and professional.
Jonathan (Jay) was great. He got my toilet fixed in no time. Jay then proceeded to replace all my water valve shut-offs in the bathroom with new 90 degree shut-off valves. Good job with Alex's help.
Michael and his partner were on time and professional. They came to clean out my backed up toilet. Michael used the camera in my sewer line to see if there were any breaks in the line. He found one break on the edge of my property and where the city line is but he said it wasn't so significant as long as I routinely clean it out. Because the repair cost will be more than I can currently afford. I was able to ask many questions and they were able to explain in a way that I could understand. They were patient with me and my questions and gave me clear explanations and next steps to take in the near future. They even cleaned my tub out where the water backed up into. I am appreciative of the work they did and would highly recommend this company. Thanks for your quick response and the work you did for me.
Michel and Tyler did a great job. They arrived and promptly diagnosed the issue. Everything was taken care of quickly. They were courteous and thorough. We will definitely call Metro Flow again if plumbing services are needed. We've never had drain cleaning done so I wasn't sure about the price, but since it was on a Sunday and a holiday weekend it was probably fair.
My technician Chris was great. He rebuilt two toilets that weren’t functioning well and did a very clean job on re-installation of one of them that had been wobbly and crooked.
UPDATE: I had Chris come back for another job and it was pretty non-standard (engineering some connections between an old plunge and a chiller). Watched Chris do some creative problem solving on the spot and I’m very happy with the results.
Great people, accurate, fast, professional.
Very professional and great job. Well done. Highly recommended on time.
All possible costs and necessary solutions were covered prior to work being completed. Work was done cleanly and quickly. Quick response really appreciated. Thank you
Matt, Steven and crew did a great job. On time, friendly and polite and knowledgeable. Detected leak in front yard and was repaired in a timely manner.
Mathew and his crew did a great job removing the clog in my sink.
Chris was very friendly and courteous. He explained all the work he did. He answered all our questions immediately. Highly recommend this company.
For now, everything is very professional, very satisfied. Tomorrow they will come to install the new tankless, then I will leave the review for tomorrow's work when it is finished.
Micheal and Steven were very polite ,courteous,and professional
Great service. Chris is always helpful too.
Courteous. Took time to fully explain the problem, the solution, and the cost before work was done. Listened well as I (poorly) explained our plumbing issues.
David was FANTASTIC & PROFESSIONAL!! He not only installed a new refrigerator cooper line quickly and efficiently, but also checked other plumbing requests and provided quotes.
Coming from someone who has 10+ years of Customer Service, David definitely “walked the talk.”
Thank you David!
Michael and his assistants installed a new water line in our front yard in pouring rain and deep mud.
Very committed of all of them! The work continues in a couple of days after the city inspects the installation.
Amazing and quick! Very knowledgeable!
Fellows arrived on time. They reviewed work that was to be done. Confirmed with office the scope of work finished late afternoon
Matt was professional and courteous… he did a great job!
Absolutely impressed with the plumbing team! They worked quickly, explained every step clearly, and even offered 0% financing, which was a huge help. Friendly, professional, and efficient—highly recommend!
Personable, knowledgeable service. Michael and Jayden did a Great job. Excellent communication throughout the project. A pleasure to work with. In fact the company was in communication with me throughout. Definitely recommend !
Thank you for a job well done and going above and beyond 👍👍
Michael was friendly & very professional. Job well done.
Chris replied to my call promptly and was able to come out for an emergency call and resolve our problem.
Michael Spurgeon did a great job replacing my outdoors faucet with a frost-proof one and giving me instructions on how to protect it during the winter. He was on time, professional, efficient, and a gentleman too. Thank you immensely!
Thank you for coming out quickly and helping resolve the problem.
The gentleman that came out to fix my clogged toilet was helpful and showed me each step of what he was doing to fix my issue! He did it in a very timely manner and was on his way to the next service call.
Customer service like Starbucks far as Daryl and RJ go. Not sure about the others within this organization. But its safe to assume that they are as well. These two guys came out and did what they was supposed to do, they actually probed the line while showing me the the real footage. Then once they completed their due diligence, they then took the time to explain where the problem lies and the resolution to correct the situation.
Hard to find ppl like these two professionals.I really appreciate the excellent customer service.
Michael and Jayden did a great job. Very professional were able to get the job done quickly!
comprehensive
Matthew was very professional about the job that needed to be done. He made it so that I could understand everything he showed me. He's the reason I called on Metro Flow again because they have the professionals that are needed to get the job done.
Chris did great job. He arrived on time. He worked diligently to find the problem. He proceeded past the obvious problem to test the next level of protection. His recommendation was formed. The job was completed very efficiently.
David and crew were very professional. I received full explanation of all the problems the sewer had and understanding of the process to correct the plumbing of my home. Thank you!
Metro ALWAYS provides fast, dependable, fantastic service at a good price. They are my go to when I need a plumber for my own home as well as the community I manage.
Michael and his assistant, Jaden, were clear in their explanation of the issues at hand, what they were going to do to fix the issue, and the cost for repairs, all up front. I was very satisfied with their work and their ability to communicate effectively.
Chris did an amazing job. He replaced my faucet and aerator. He actually was able to come today and completed the job. Chris was very professional, kind and easy to talk to. Great job well done.
Professional service done quickly and efficiently.
So helpful and knowledgeable
excellent work new hot water heater thank you
Thorough, knowledgeable, and efficient. Thanks for getting us up and going with hot water.
Chris did a great job fixing my shower and I’m sure that it tested him being that it’s as old as it is. He was thorough, explained the business ( This was my first time using Metro Flow) courteous and on time.The customer service was excellent also.
Michael was another professional from this amazing company. Very knowledgeable of his work. Got the job done! Thank hou!
Gas Leak! After a $400 gas bill Atmos was dispatched and found a leak on the exterior pipe of the home. Our gas meter was turned off and locked. One plumber didn't want the job, another plumber was throwing out random pricing and i didn't feel like I could trust him. Daryl and Ted with Metro Flow professionally diagnosed the problem and took plenty of time to sit down and explain the issue with gas line repairs, leak tests and pressure test that can potentially and quickly open up a can of worms with leak issues underground or en route to home appliances. They established my trust. I was hoping for the best but prepared for the worst. Jonathon and Alex arrived with parts and did great job on the riser repair i needed. They ran a pressure test and low and behold, it passed! No other leaks! No city permit needed! And importantly no nickel and dime-ing to "find" other issues. Atmos came out same day and restored service. Its hard to find businesses you can trust when your back is against the wall, the guys at Metro-flow really came through and i'm grateful having used them.
Chris from Metro Flow was great! On time, did expert work, and explained everything to where even a mechanical dumb dumb like me could understand!
I was very happy with the work and Knowledge Chris had. He was very helpful.
Michael was very professional and he explained their policies and procedures gave me a quote for my repairs upfront! I’m very pleased with the results and I would recommend their services to my family and friends. Thanks
Needed to unblock two drains in a Jack and Jill bathroom upstairs and to replace the mechanism in a toilet tank. Quote was for $1,200 plus tax. I had the work done by my local handyman for $150. He even checked the drain lines in my Air Conditioning system. I am happy to pay a fair price but this was just exorbitant and way too much for what was being done. Clearly they charge a fixed amount by task. I would look for a more reasonable plumbing service elsewhere.
Great service
The men from Metro-Flow Plumbing are always so polite, friendly and professional. They diagnosed my problem very quickly and offered me options. I am do pleased yo recommend them to everyone!
Michael Jon Spurgeon was great. Timely, thorough, and walked me through the issues and options. He did a great job of telling me what I need without overselling any services or produced. Basically I have a bandaid fix, or can do something more substantive to fix the overall issue. I appreciate knowing my options, but also being given time to consider them with no pressure to make a decision. I was very impressed with his professionalism and kindness.
Also, the woman who answered when I first called for assistance was also extremely helpful and got someone out right away. Great experience!
Michel and Jayden from Metro Flow Plumbing were professional, prompt, curious and provided thorough explanation of the work being preformed.
Michel, was very informative on all the work that needed to be done. I would highly recommend Metro Flow.
The Rep (Michael Murphy) was great, he was prompt and very knowledgable.
Chris Barnett was efficient and professional!
Great guy. Solid employee both of them. Be sure to treat them well
He adjusted my water tank on the toilet. 2" from the bead board. Thank you! I'm a happy camper!
I recommend Metro flow to everyone I know. Every aspect of my interactions with all of the plumbers has been nothing but the best.
Excellent work
Jonathan and Jayden have been on this job at my home for several days replacing the gas lines. They are the best. They've gone above and beyond what was required of them to do the job. They know their business very well and both are very professional, friendly, and trustworthy. I trust them in my home without hesitation. They also answered a lot of questions I had about a couple of other things unrelated to the gas pipe job and helped me understand those things. I'm very pleased with their work and with Metro Flow Plumbing company. I've learned over the course of my long lifetime that we get what we pay for in life. If you are looking for cheap, look elsewhere. If you are looking for total competence, timeliness, and dedication to getting the job done effectively, efficiently and as quickly as possible, this is who you want. We pay for good service, and they have given me exactly that. I needed them immediately, and they responded. This is a great company and a great crew of plumbers and I can't recommend them more highly.
We used Metro Flow for a trenches sewer lining project at our office. They were punctual, easy to work with, and very respectful of our property. All of that, and they cost significantly less than traditional sewer line replacement. Highly recommend!
Matt L did a FANTASTIC job! He resolved our issue within 10 minutes and was able to show me how I can fix the issue for the future. I truly appreciate Matt and Metro Plumbing for their honesty and integrity!
Chris Barnett and one of his colleagues came out and flushed our water heater for us.
Both good guys, were on time and very helpful.
Highly recommend.
Note: Chris’ has now been out a few times - and every time he’s on top of it, super friendly and super professional.
Very professional, knowledgeable. Good job! Could not finish the job because of the price!
Jay and Jayden did an amazing job of inspecting every bit of plumbing in my home. Their obvious skills and expertise was so very appreciated. I am impressed with their thoroughness and polite and friendly manner. The invaluable advice they provided is most appreciated.
Matt and Jacob were very quick and professional.
Chris Barnett did a great job fixing a difficult problem that has given us a headache the last three years costing us a load of money. He talked with me throughout the process and problem solved the different alternatives with me. He took care of the burst pipe which was in a very tight spot,and left the area thoroughly insulated . This occurred do to a very thin wall that between our hallway and patio where cold air rushes in from poorly sealed and insulated construction . After this, I don’t think I’ll see him again…..sadly😃😃😃😃he’s wonderful!
Matt did a good job. He answered all my questions. He was friendly and he understood what I wanted.
Yes was professional and had plenty of knowledge for the job he was performing thanks for good job
Metroflow did a great job. We've had multiple technicians dealing with different issues and they've all been timely, courteous and professional. Working with the office staff has also been enjoyable for ease of communication and transparency.
Chris Barnett from Metro Flow Plumbing, we’ve experienced many plumbing companies, but never experienced the well qualified plumbing as he provided to us, and his work speaks for itself.
Excellent work, kind and fair pricing! I will surely use them again!
Michael took his time and did what was needed and explained any problems and answered any questions i had if i could give him 6 stars i would give this man a raise!
Chris Barnett was super helpful, extremely professional and courteous!
Emergencies never seem to happen at 9AM on a Monday. Nope. They always seem to rear their ugly heads after hours or on a weekend. We awoke this morning to a pond, where our backyard used to be. Our dogs alerted us, by "helpfully" tracking mud all over the carpet. Yea. Called our landlord, and after calling three plumbers he uses, none were available. My best friend recommended Metro-Flow. We called, and immediately had the call picked up by a live human being. (Impressive, on a Saturday!) They scheduled us for this evening, but showed up an hour and a half earlier than they'd promised. (Also impressive.) Michael was efficient, thoroughly professional, and pointed out that, he could have charged us for extra work, but prefers to take an ethical approach. (Not just impressive - that's amazing in this day and age!) He had the pipe replaced in under an hour, and we were back in the flow (see what I did there?). Great work, and I highly recommend Metro-Flow for your plumbing needs in the N. Dallas metro area. These guys walk the walk. We are lucky to have found them.
Matt and Jayden were awesome. Fast response on a Saturday, stayed in contact up until my appointment, and took care of everything.
Metro plumbers responded quickly to a call around 5 pm and arrived at 7:30 pm to an emergency situation in which a pipe under our house exploded from freezing temperatures and with temps. in the upper 30s melting ensuing and there was gushing water into our foundation area. Luckily, we have a working sump pump, which was overwhelmed with water flowing up drain-spouts. We shut off our water and waited for metro.
These were highly professional plumbers, knowledgeable and sized up the problem, found the leak in a blown elbow joint and replaced the pipe. This job required crawling underneath and across our house and not an easy job. The insulated the exposed pipes and around a water spigot. Doing this difficult job necessitated removing a small venting screen to the crawl space, which I need to replace, though was pointed out, with permission asked to cut the screen.
I appreciate their quick and professional work but the price is shocking at $1200, which we had little choice to turn away, with the difficulty of this situation. In retrospect, I feel we were taken advantage of, because of emergency nature of the needed plumbing work and difficulty of access.
We found ourselves in the unenviable situation of having a burst pipe in the latest freeze. I called Metro Flow Plumbing in a panic, and they got right back to me. Matt (I think that was his name) talked me through shutting off the water main, and they scheduled me for first thing in the morning.
My technician was David, and he was fantastic! He came in, was very knowledgable and kept me updated on every move he made. He laid out the pricing in advance, and it was very clear and easy to understand. He worked quickly, was very respectful of our space, and cleaned up after he was done.
I hope I won't have more plumbing issues in the future, but if I do, I know I'll definitely reach back out to Metro Flow Plumbing!
Chris always does excellent work in a timely manner. I will request him next time I need a plumber.
Chris did a great job again.. Very pleased
Bree was good about keeping me informed of my upcoming appointment and when to expect Michael. Michael arrived on time. He did an excellent job of capping off an old rusty gas line. He carefully removed a 90-degree elbow, cleaned the threads, applied pipe dope and placed a cap. He was careful not to over-torque the cap and damage the threads. He then inspected an outdoor faucet with reduced flow. He removed the stem and made a few adjustments which helped the flow. He offered to replace the faucet. He did NOT push me to replace the faucet and I really appreciate that. In short, Micheal did excellent work, cleaned up and didn’t make a mess, was very transparent about my options and the cost, and was easy to work with. Thanks
I think this outfit is better than Roger Wakefield‘s Texas Green Plumbing to be frank about all things respectfully to be considered & mynd-you? I’m a big big fan of Roger Wakefield.
What turned into a phone call to complain about my next-door neighbor on the other side of the duplex having a tech rummaging in my yard, nosing around in my irrigation system & cut off valves turned into a great conversation with the tech who called me back as well as the manager in the home office & we worked out a project that I’ve been having on my to do list forever-&-a-day for a very fair price even though we went back-&-forth a few times on it they went out of their way to find me every available discount finally settling on one final one (senior citizen discount) because I’m in my 60s….- At least you get to my grumpy old neighbors water service line & point of access shut off valve off of my property over on his property instead.
EDIT:
They did such a good job on getting my pesky neighbors Main waterline shut off valves moved over to his part of the duplex property line rather than in front of my master bedroom windows that I had them come back & do yet another job a week later, which was that of changing out my backflow valves for the irrigation system
These guys are addictive at delivering great customer service & delivering on what they promised to do when they promise to do it & in a very professional manner as well….& yeah, they’re not cheap but you don’t want cheap.
There’s an old old saying from John Ruskin from the 1800s that I’ll include a meme about so people can carry it in their wallet.
Matthew Lowe did a great job yet again, professional, and helpful. Do appreciate all his help.
I have used Metro Plumbing for years and they are top notch, from the time you call to when the job is finished, everyone is professional and friendly. This last time, I had Chris and he did a great job and went over and beyond in helping me.
Excellent service. It was hard to get scheduled on Mon, the 26th, but once scheduled, the work was completed quickly and professionally. The service tech was personable and helped resolve the problem quickly. Thank you!
Tech arrived promptly, was very professional without being disrespectful. Before doing anything, he took the time to explain the entire process to me including possible costs to repair. Fortunately, we did not have a serious and expensive situation. I believe that part of that is due to the fact that he did not try to up sell or recommend services that we really didn't need. I appreciate the honesty and would not hesitate to call the company again or refer them to my Family and Friends.
Honest truthful and very clear on the work performed. It's refreshing to know ethics still exist
Michael and Jaden came to access our plumbing issues. They were so professional and personable. Michael broke down what needed to be done so we could understand. They eased our worries. Thanks guys!!!
Knowledgeable, courteous, friendly, did all the work well, and explained about a problem area and made recommendations to solve it.
The Metro-Flow team has done an amazing job fixing a problem created by previous owners not building to code. Hopefully we won't need them again but if we do this is the only plumber I will call!
Came early and worked late so as to get it all done in one day. Thanks!
Jonathan did a great job locating the leak underneath my house and was able to repair it the same day. Thank you for being able to help so quickly!
Metro Flow helped me out on a multifamily property project after a building fire and ended up doing several additional repairs as they surfaced during my project. Crew is super professional and I always use them on projects in the DFW area. Highly recommend!
Chris and Metro Flow Plumbing were LIFESAVERS tonight. I really appreciated Chris’s professionalism and calm demeanor throughout the process, he did a great job calming down my partner, speaking with my landlord, and solving the problem quickly. Highly recommend A+++
Prompt, professional, and courteous to us… problem was addressed and understood
Ted was super knowledgeable and helpful with finding and reporting our leak in our shower pan. He was also an awesome guide with his recommendations on our toilet leak and was efficient and thorough with that replacement! 10/10 job and highly recommend!
Metro Flow Plumbing did a great job breaking down how the process works and what they could do to help.
Service was quick and easy. No more sewage problems.
My technician was courteous, reliable, knowledgeable and thorough. I will continue to use Metro Plumbing.
Matthew did an amazing job. He was informative, efficient and honest. Grateful for resolving the issue and being solution oriented!
Sewer line repair
I can’t say enough about Matthew and Jayden. My kitchen sink was clogged and they came out to fix it. They called ahead of time to let me know they were on their way, very professional, wore booties, and had my kitchen sink looking brand new. They are absolutely the best!
Professional and prompt service by Michel and Luis for an emergency plumbing situation in the middle of the night. Thanks, guys!
Communication was excellent. Assessed our situation and provided us the information we needed to make a good decision
Walked me through the process of what’s involved repairing a broken sewer line.
Good job.
I can't say enough about Metro Flow Plumbing. We've had them out several times for different work. This time Matt came out and fixed a leaking toilet. He spent time explaining everything before he started and did a great job rebuilding the water tank to correct the problem. Everything was left clean and tidy. We will certainly have Metro Flow out again, next time we need a plumber. I highly recommend them.
They were great, quick and extremely professional!!
Great job! I have a tankless water heater that was not supplying hot water consistently. Matthew was able to locate the problem quickly and resolve it. He even fixed a leaky outdoor faucet on top of it that was not part of the original service call. 10/10 would call again.
Quick weekend service at 1:00 AM. Peace of mind…priceless. Thanks, guys!
Good service
We always receive great customer service when using MetroFlow for our plumbing emergencies.
We almost went with another company, but I'm so glad we called Metro Flow. Chris did an excellent job and was very careful with my house. Ted also had to come check our line and was very helpful. Such a hard working and ethical team! Thank you!
Michael Murphy arrived on time and performed an annual check on our plumbing. The water heaters were flushed. A toilet was reset with a new wax ring. Caulking and clean up were perfect after completion of the work. A shower hand wand was leaking. Michael ordered the parts and returned to complete the repair two days later. We are very pleased with the work.
We have used MetroFlow Plumbing for years. They do quality work. Their plumbers are professional, always neat in their appearance and their work. While the prices may seem high, I am always quoted a price in advance and the amount is never over what is quoted. We join the Diamond Club each year and have our home inspected annually to circumvent problems. Money well spent. Highly recommend the company!
Thanks for always being so professional and friendly…we appreciate your work and out dogs love you, too!
Matthew P Lowe was excellent. Very professional and efficient with information and getting the job done.
Explained process very well. Answered all questions clearly.
Matt L. arrived early for our scheduled appointment (yay!) and answered all of the questions that I had about assessment/follow-up work. He was direct and honest which I appreciated!
Arrived when promised. Very polite and knowledgeable. Answered many questions. Highly recommend!
I would like to express my strong recommendation for this company. From the outset, I was impressed by their promptness in scheduling an appointment, as they were able to send a representative the very next day. The representative I initially spoke with was courteous, friendly, and took the time to thoroughly explain their services. Upon arrival, Michael demonstrated attentiveness, knowledge, and professionalism while addressing my concerns. Overall, I was thoroughly satisfied with the way they managed my situation from start to finish.
On time, very professional. I would highly recommend Metro Flow for all your plumbing needs.
Michael did an excellent job tdy. He was very knowledgeable and customer focused. He is indeed an asset to your team..
Steve Arterbery
My Mom is very happy with the service she received when the pipes needed to be replaced outside her home. Medflow did a wonder job and they are always so nice.
Michael and Jaden were amazing! They were so kind and helpful to troubleshoot my fireplaces in my new home with me! So glad to have them working now as the cool weather has arrived.
I really appreciated the crew's honesty and professionalism. Our problem turned out to be a simple mistake on my part (I had inadvertantly turned off a switch), but they easily could have ignored that and installed a replacement part (which costs over $200) and I would have never known the difference. Recommended.
Great service and professional.
Chris & German were super helpful and informative on what the process would entail up-front, and then were able to fix the burst pipe in our crawl space quickly & efficiently without leaving a mess. Very professional and highly recommended 👍!
Really quick, professional and friendly service from Michel. Thank you!
Ted was prompt on a Sunday morning! He quickly was able to cap our broken plumbing line and get our water turned back on. He was upfront about all pricing and what work would be required. He was also very professional and courteous. Would work with Metro Flow Plumbing again!
Great Job! David & Alex you'll did an awesome job. Highly recommend Metro-Flow Plumbing A+
David was prompt and tackled a tougher job than what was expected in some cramp conditions
These guys were absolutely wonderful. They have great equipment wonderful cameras they do a thorough job for a reasonable price cannot recommend them enough. They were our second plumbing company to get a quote from and they were head and shoulders above the competition. They told us exactly was wrong didn't try to sell us any extra junk and did a great job.
Ted and Daryl and their team showed up to my house the same day I requested an estimate and stayed there until they fixed the problem. They had to use multiple different methods to get our system working again. Once it was fixed, they explained the problem and how to fix the overall issue. They were extremely professional and helpful. I will always use Metro Flow for any plumbing problems I have in the future.
Excellent work and service! Thank you Michel!!
The guys were very personable, explained their process as they went and made sure we were able to ask all of our questions. We wouldn't use anybody else!
Chris was very detailed and patient. Solved some water main access / location issues I have had for years. Very thorough consultation with a plan of action.
Very fast service and everyone was so nice, friendly and repsonsive. It wasn't inexpensive, but we had to hire them to fix a problem left behind by the last guy that was "bargain"
Great professional, honest and friendly service. Prompt responses and honest upfront conversations going over the issue, steps to resolve and a plan of action. Michael is a great representative and knowledgeable plumber. I really appreciate Metro Flow and will definitely recommend them.
I had a plumber emergency with a leak in my kitchen. This company sent out a plumber quickly. Excellent service!
Good service but overpriced. Next time will shop around if not in a time sensitive scenario.
Metro Flow is my plumbing company of choice! Fantastic, honest, dependable and very knowledgeable. Ted, our technician today was superb! Very friendly, highly informative and communicated any and all issues clearly and directly. Very pleased, as I knew I would be!
RJ was very responsive to our plumbing needs and was able to get a crew on the problem that same day.
Matthew is outstanding. Extremely knowledgeable and professional. Will definitely use this company again.
Chris was great. He personality and professionalism were top notch. The repairs he did to fix my cracked gas pipe were awesome. Even the Atmos guy was impressed by the repairs Chris made.
Took care of business. Professional and thorough at each step of the process
Michael was great to work with. Explain the problem and exactly how to fix it. Very detailed. Thank you
Highly recommend this company! Kind, knowledgeable, helpful and not out to scam their customers. Very satisfied!
The work was done quickly and professionally, wiht due consideration for the condition of the existing plumbing.
Very polite. He was knowledgeable about his job. Very thorough with his detail. There should be more people like him that work in/with the public.
Thanks for sending him.
The technician called to my house was very knowledgeable, and while they ended up not being the company I chose in the end, I felt they were very honest and would've been my second choice.
Michael did a great job today; he has been here before and he is always professional and thorough. He does a great job explaining any issues that need to be addressed. I highly recommend this company!
Very simple. I will use Metro again and refer to my friends.
Please send me a copy of the invoice and what was done. He did fix the leak.
We had our tankless water heater flushed today, and it's "peace of mind" to know it will last as long as possible because of the service work Metro Plumbing does. Matthew and the entire team at Metro are consistently professional, knowledgeable, and "tidy" in the work they do. Very satisfied!
- 6 photos
- 200 reviews
- 4.9 rating
- phone: +1 214-328-7371
- website: https://metroflowplumbing.com/
- address: 3730 Dilido Rd #422, Dallas, TX 75228
- coordinates: 32.798924, -96.68732
- Plumber
- Sunday: Open 24 hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Onsite services: yes
- Online estimates: no
- Repair services: yes
- Appointment required: yes
- Credit cards: yes
- Credit cards: yes