Synthetic Grass Pros in Dallas
10550 Maybank Dr, Dallas, TX 75220
Our locally owned and operated synthetic grass company provides commercial and residential services. We offer superior artificial grass installation with the best customer service around. We can help install your synthetic lawn, whether you need it to save water or want a putting green. We will ensure you’ll enjoy your artificial lawn for years to come. Call today to schedule an appointment!
We have two young kiddos and our side yard was not as accessible as it could be due to multiple types of surfaces (concrete, wood deck and grass). The Synthetic Grass Pros team changed all of that! John was great throughout the entire process, answering all our questions and making sure the final product was exactly what we wanted. We are LOVING our new side yard and have spent more time using it in the last 3 weeks than last 3 years combined!
Can't recommend Synthetic Grass Pros enough.
You can’t go wrong with these guys. I’ve got 2 big dogs and they just tear up my yard and any sod or grass I lay down.
I contacted them on a Monday to give me an estimate. John was out at the yard that same day. I had the turf installed that Thursday. Very rarely does a contractor say they will be there between 7-730 and they show up at 7. The workers were in the yard by 715 and completed before I got back home from work. I was super impressed with the communication, timeliness, and details they put into the work. The yard looks 1000% better. Deal in confident with them.
We used Synthetic Grass Pros seven years ago and loved the result! We recently installed a pool and had to replace all of our turf (because we added a ton more) and the detailed result speaks to the true talent and experience of this company. Dallas use to have five good companies when we installed seven years ago. Now I can not even keep up with how many their are. IT IS IMPORTANT that you use a company with years of experience and has the correct technique and process when installing. SGP's is that company and we are always happy with the results. Yes, turf grass is expensive to install for any company but the investment pays for itself in a few years. We have two large dogs and I would never want to go back to regular grass the clean up is so much easier. YES, put in turf you will love it! YES, I would highly recommend this company. Updated photos when landscape is done.
Synthetic Grass Pros were great to work with. Jim Ed came out twice to look at our yard and answer all of our questions around what we were wanting to do with it. He even suggested a couple of things that we hadn't fully thought through. He showed up on the first day of install and made sure the crew exactly what needed to be done.
On the day of install Moises and his crew were here by 7:30 and ready to start shortly after. They made sure we had a care out of the garage since they needed the drive way most of the day. They also helped get a large metal post in concrete out of the ground along with fixing an issue with our sprinkler system. The crew didn't slow down both days they were here and were very friendly. They also looked like they truly enjoyed work which speaks volumes.
On the final day of install the crew did a full run through with our sprinkler system to make sure everything was working. There were a couple of sprinkler heads that didn't get a cute for and they quickly fixed them and we were left with an amazing backyard.
We have already used our new yard and putting green daily and don't see it slowing down anytime soon. We have fallen in love with our backyard again and we can't wait to use it for many years to come. Thank you Jim Ed, Moises and Crew, we greatly appreciate everything you did!
Top notch service!! Synthetic Grass Pros knocked it out of the park in professional fashion. This crew gets it done quick with precision! Our new beer garden build went from "construction site" to "eye catching new business" in a matter of days. Highly recommend! If you have to pleasure to work with Marco, you're in good hands.
Sean, Francisco and their respective crews exceeded the high expectations I already had for them from several neighborhood referrals. From the initial no-pressure and transparent sales process all the way thru final detailing of the installation every single representative of the company was top-notch. Communication through unexpected weather issues was great. The crew was very respectful of our space and our continuous needs to get vehicles out of garage, etc. Install was immaculate and I knew I chose the right company when I saw a crew member turning over the new mulch in one of our beds to hide the sand that had been blown into the bed as part of the install process.
I cannot overstate how great this company is. From the quote, to the booking and installation, everything was top notch. Communication was clear and quality of the work was beyond expectations. Simply a great experience. All companies should aspire to deliver this kind of service.
A swarm of bees? Locusts? NO - a swarm of hard-working, knowledgeable professionals descended on our back yard, and less than two days later, the results are astonishing!
Marco worked with us to plan the layout, and we were really impressed with their extensive variety and choice of grass types and colors... and their competitive pricing.
Once construction started, Josue and Gilbert and the entire crew executed to perfection. Polite, friendly, constantly asking if any adjustments were needed, from stepping stone placements to final turf layouts and cup placements.
For any artificial turf needs, we STRONGLY RECOMMEND using this dedicated team of professionals.
Thank you for literally transforming our back yard. We are beyond pleased with the results!
Francisco and the guys were courteous & knowledgeable also not to mention efficient. I strongly recommend Synthetic Grass Pros.
I cannot overstate how great this company is. From the quote, to the booking and installation, everything was top notch. Communication was clear and quality of the work was beyond expectations. Simply a great experience. All companies should aspire to deliver this kind of service.
Gilbert was amazing and very professional!
I recently had Synthetic Grass Pros transform our backyard, and the results are fantastic!! Marco and his professional team were attentive and knowledgeable, helping us choose the perfect synthetic grass. The installation was seamless, and our outdoor space is now stunning and functional.
If you're looking to revamp your yard, I highly recommend Synthetic Grass Pros. They are true professionals!
Extremely poor customer service. 16 months after installation I have sinkholes in my yard and unsecured edges. Despite multiple calls last week, I haven’t received a call back. The salesperson I worked with Sean, is no longer with the company. Warranty is useless if the company won’t return calls
Update: After getting a hold of Jason, the crew came out quickly to address my concerns. They even went the extra step of cleaning all the leaves and debris.
We have two young kiddos and our side yard was not as accessible as it could be due to multiple types of surfaces (concrete, wood deck and grass). The Synthetic Grass Pros team changed all of that! John was great throughout the entire process, answering all our questions and making sure the final product was exactly what we wanted. We are LOVING our new side yard and have spent more time using it in the last 3 weeks than last 3 years combined!
Can't recommend Synthetic Grass Pros enough.
You can’t go wrong with these guys. I’ve got 2 big dogs and they just tear up my yard and any sod or grass I lay down.
I contacted them on a Monday to give me an estimate. John was out at the yard that same day. I had the turf installed that Thursday. Very rarely does a contractor say they will be there between 7-730 and they show up at 7. The workers were in the yard by 715 and completed before I got back home from work. I was super impressed with the communication, timeliness, and details they put into the work. The yard looks 1000% better. Deal in confident with them.
Quality in the materials is just stunning, prices are really good for the quality the bring and costumer service is awesome, nothing but nice people there
We used Synthetic Grass Pros in the winter of 2022, to install turf in our backyard. We were happy with the job, but then it started to come up on the edges and there are ripples in it. This is not uncommon - we have had turf installed from other companies and this can happen. The difference is that the other companies stand behind their product and come out and fix it! We have called Synthetic Grass Pros - both our sales agent and the direct office - FOUR TIMES and cannot get them to service this job. Absolutely unacceptable and we will never use them again - and will suggest our friends and neighbors never use them as well. In addition, we will escalate this complaint in a week.
We've used Synthetic Grass Pros twice for our backyard. We just had them turf the second half which included a putting green. They did a great job and I've recommended them to anyone looking for turf. Sean is always great to work with on the upfront side. They're very easy to work with in regards to coming out for occasional maintenance or if we need them to roll back the turf (sprinkler repair, new patio install, etc.). I would highly recommend them.
Unbelievable outcome! My friend recommended them and I am so grateful she did. My back yard is small 'ish, they arrived at 7:30 and were done by 11:30! They had a great crew of about 10 and were amazing. They cleaned up and left my yard looking better than it was! GREAT JOB Sean and your team!
If you ever considered putting artificial grass, this is the company to make that happen. The moment I reached out, I got a call back from Sean in a matter of minutes. He was there the same day and an estimate in my inbox the next morning. When working with companies, I always appreciate good communication and efficiency. With this company and Sean leading the project it was so smooth and final results were absolutely stunning. Best house project decision made!
Sterling and the crew were fantastic and made the experience very efficient and seamless. Highly recommend
Great staff! They have spent hours with me as we find remnant pieces for my small jobs. Knowledgeable about all their grasses. They provide samples so you can see them in your space. Their staff wants you to have a great experience getting artificial grass. We love ours - you will too!
We used Synthetic Grass Pros seven years ago and loved the result! We recently installed a pool and had to replace all of our turf (because we added a ton more) and the detailed result speaks to the true talent and experience of this company. Dallas use to have five good companies when we installed seven years ago. Now I can not even keep up with how many their are. IT IS IMPORTANT that you use a company with years of experience and has the correct technique and process when installing. SGP's is that company and we are always happy with the results. Yes, turf grass is expensive to install for any company but the investment pays for itself in a few years. We have two large dogs and I would never want to go back to regular grass the clean up is so much easier. YES, put in turf you will love it! YES, I would highly recommend this company. Updated photos when landscape is done.
Synthetic Grass Pros did a fantastic job rehabbing the existing turf after I had moved. Price was agreeable at the time of quote but I felt GREAT about it after seeing the work they did. They did seamless patches and made the rest of the yard look great. Everyone involved in the process was friendly and on-time. Highly recommend!
We have had our turf for 5 years and wish we had installed it sooner! It's so realistic looking. Could not be happier with the service from the company too.
I am so happy we chose Synthetic Pros for our installation. They really do deserve all the 5 star reviews here. The contractor, John Pool, walked me through all of the alternatives and told me they could probably remove our grass and install the turf in a single day. I was incredulous but when the day came, a large crew showed up early and started to work on it hard, complete pros too. They were pleasant to deal with, courteous and respectful of the property; they took the time to explain all the parts that went into the project. When the turf installation was complete, they noticed a water leak issue on one of the sprinkler lines. Other companies could have said the damage was already there, or worse, just say nothing at all. These guys just worked on it for as much time as it was needed, worked on it until it was resolved. They didn’t question it, just saw an issue and resolved it. And they did complete the job in a single day. Happy to recommend them!
This is my second time to use Synthetic Grass Pro's and hopefully not the last. This time I had turf and a putting green put in. I am being honest when I say they put as much time and effort into installing a real putting green. I witnessed Josua and team several times running back and forth to their truck. The team all worked together and gave a great chemistry. They were very respectful of my property, my family, and even my dog. My backyard is perfect and I can say they made it that way. What a great experience and I would recommend to ANYONE!
We have used Synthetic Grass Pros on several occasions. They do an amazing job with great attention to detail. They are extremely respectful to us personally and in the meticulous care of our property. We opted to keep our sprinkler system active to help keep the grass cleaner. They did not leave until the sprinkler system was tested to make sure everything was working properly. We highly recommend this company!!
Top notch service!! Synthetic Grass Pros knocked it out of the park in professional fashion. This crew gets it done quick with precision! Our new beer garden build went from "construction site" to "eye catching new business" in a matter of days. Highly recommend! If you have to pleasure to work with Marco, you're in good hands.
This would be my third time working with Marco. His team is a true example of great service along with great execution. Very happy with our project and look forward to the next!
Very positive experience from start to finish with Marco and the Synthetic Grass Pro team. Quick service at start with consultation and proposal and a project well done by the installation team.
Will definitely use again and recommend to neighbors!
Marco was professional and explained everything well.
The crew that did the work was top notch. They transformed my yard into a space I want to spend time in.
Absolutely amazing experience.
A swarm of bees? Locusts? NO - a swarm of hard-working, knowledgeable professionals descended on our back yard, and less than two days later, the results are astonishing!
Marco worked with us to plan the layout, and we were really impressed with their extensive variety and choice of grass types and colors... and their competitive pricing.
Once construction started, Josue and Gilbert and the entire crew executed to perfection. Polite, friendly, constantly asking if any adjustments were needed, from stepping stone placements to final turf layouts and cup placements.
For any artificial turf needs, we STRONGLY RECOMMEND using this dedicated team of professionals.
Thank you for literally transforming our back yard. We are beyond pleased with the results!
Josue and his team are awesome, they really work hard even though the sun is hot. They're nice and have open communication throughout the process. This team went above and beyond to help make my yard look great. They're detailed and attentive to make sure the job is complete and well done.
This was an excellent experience for our school. Synthetic Grass Pro company was professional and considerate. WE love our Turf! Marco was easy to work with and great with communication. Emails, phone calls, site visits, all that we would hope for. We would highly recommend Synthetic Grass Pro for services for residential as well as businesses.
I was slack-jawed at the transformation of our front yard!!
Synthetic Grass Pros ARE TRULY pros!
Super efficient to book with, and the guys who do the work are awesome!
Couldn’t be happier with our new front yard, and can’t say enough great things about the company.
Amazing work! Punctual, professional! I highly recommend for your turf needs. From sales to service, a consistently excellent experience.
Thank You
Greg Gilmer
*some reason google logged me in w my daughters account
Espectacular lugar
The Synthetic Grass team that installed our artificial turf did an absolutely fantastic job. They are extremely dedicated to doing an outstanding job. Plus, they are very friendly and outgoing. It was a pleasure to have them in our yard for this project. I highly recommend them.
Josue and his team were extremely professional and did an incredible job. Every single day my wife and I say how happy we are with the turf we put in our backyard. They also put down rock on the side of our yard for us. We had forgotten to tell them we wanted tiki torches buried in the rock, but they were so nice and accommodating. They put up the torches perfectly how we wanted them. We are so happy with our decision, and we could not have had better service than we had with this team!!
The crew did a fantastic job. They were extremely thorough and professional. Great experience from start to finish with excellent communication.
Synthetic Grass did an amazing job on our small backyard. We have a disconnected townhome and our backyard was all deck and a small space with gravel when we moved in. We have two large dogs so we wanted to get turf installed for them. Synthetic Grass came out, disassembled half the deck, graded the small area perfectly and layed a very real-looking, pet friendly turf! Go with the Pros!
Marco and his crew did amazing work! They installed a putting green in my backyard. They showed up exact when he said they would, went over the scope of work with me before beginning the project to make sure it would be exactly what I wanted and got busy. They were incredibly meticulous with everything from grading, joining seams, to cleaning up when they were done. They finished the whole job in just one day at a price that was quite a bit less than anyone else we spoke with. I can’t recommend Marco and Synthetic Grass Pros enough!
Synthetic Grass Pros did an awesome job on my back yard. From Marco setting it all up to Gilbert and crew doing amazing work, I now have the coolest yard I could have dreamed of.
Thanks guys…you rock!
The crew working for a synthetic grass pros were as professional as you can get. They were very efficient and effective in their style of preparing our yard for its new baptism, and they were on time and extremely courteous and open for discussion as a team prepared our yard. This was a first class experience for us from start to finish, and we are extremely pleased with the result.
Josue and his crew did a fantastic job installing our synthetic grass. They did a great job cleaning up as well. Kudos to them! 👍👍
First rate experience from beginning to end. Was tired of dealing with Texas’s soil conditions, turf maintenance and disease so decided to replace my very large front yard. John Pool, who is responsible for Residential Sales, was such a professional and went above and beyond to meet my expectations. He located a particular product variety that I preferred and gave me a great price. Signed the contract on a Thursday, they started installation on Tuesday and the job was completed on Wednesday. Leon led the job site crew and was very knowledgeable in explaining the process and answering any of my questions or concerns. Clean-up was ongoing so never a mess with which to contend.
Highly recommend this company!!
The guys from Synthetic Grass Pros did a great job resurfacing my putting green. They showed up early, worked all day, never left until job was complete. Throughout the day I would take a few practice putts and they worked with me to get it right.
I would recommend Synthetic Grass Pros to anyone who wants professional installation of synthetic turf.
The crew showed up on time and immediately went to work. They finished at the scheduled time. The lawn looks great. The crew did a super job of cleaning up. I am very pleased with the final product. The crew also fixed two leaks in my sprinkler system. I recommend this Company.
From start to finish, our experience with Synthetic Grass Pros has been first class! The project for our backyard began with an amazing sales agent, Marco. He walked us through the process, listened to our vision and made it a reality! Marco was very informative of the options, materials, kept us updated on timeline and made us feel like we were his only client. Our installation was performed sooner than expected and completed in only 7 hours! The entire crew was extremely professional, all dressed in company logo attire (which made me feel comfortable as a stay at home mom that I knew exactly who was working and didn’t question who was coming and going). During the install, I watched as they all worked diligently and as a team to make the entire day run smooth and seamless. What really impressed me most was how organized, clean and efficient they were. Any extra materials, sand, scrap pieces were all cleaned away off our deck, patio and drive way as if they were never even there! They even cleaned the leaves that flew into our pool! It was such an amazing transformation that my husband and I are so thrilled with and cannot wait to entertain and enjoy with friends! We highly recommend Synthetic Grass Pros, Marco and his team.
Synthetic Grass Pros installed a 2 hole golf green in our backyard. Their customer service was excellent and responded quickly and the installation team did a great job and worked quickly! We are very happy with their work and efficiency! Would definitely recommend Synthetic Grass Pros!
These guys are fantastic. They went above and beyond. Explained what they were doing and gave me some practical tips. I recommend them for all of your needs. A pleasure to work with.
Great service and the grass looks great!
These guys were amazing from the first call. They came prepared with samples and provided pricing within the same day!!! Within a week of approval, the crew was on site ready to go. Not only did they do wonderful job with the installation, but that also did it with continuous courtesy. When they were complete, they left everything the way it was before they got there. They are absolute pros.
Marco and his team installed synthetic turf in our backyard and they did a fantastic job. The team was professional, on time, and the quality of the work was excellent. We are the third home on our street to use Marco and we’re all extremely happy with the work.
These guys were great to work with on our recent hospital remodel and expansion. Their pricing was very competitive and the crew was professional. They responded to all my questions promptly. I would highly recommend them to any of your synthetic grass needs.
Professional, punctuatial, great price and great service. Had an absolutely awesome experience with John and his crew. Completed the entire job in 1 day and the crew were fantastic throughout. Would highly recommend.
I couldn’t be more pleased with what Synthetic Grass Pros created. My putting green looks fantastic. Also, the sales process was very simple and Marco kept me informed every step of the way. The crew that did the work was outstanding. They showed up as scheduled and were very organized. I highly recommend Synthetic Grass Pros.
Cannot say enough nice things about this company and the folks that work there. Overall, this is as good as it gets.
Amazing work! It looks absolutely beautiful and the crew was awesome. This grass looks so real I wish I could afford to do my whole acre.
I had this product installed at my pet resort for our dog daycare play yards. Right away, the product was torn up by dogs. They fixed it once or twice complementary and then after that started charging me $1000 or more each time to come out and fix it. I paid over $60,000 to this company to turf my yards in and very disappointed in the installation. They claim it is the dogs fault however, they’re fully aware we are a dog facility and come to find out it was their installation process. Instead of wrapping the turf around the board and securing it underneath the board, they staple the turf to the edge of the board allowing dogs access to get a nail under it and rip it up. I’m going to eventually have to replace the turf and I have had to patch many many areas ourselves due to the poor installation process. I would not use this company for a commercial product with dogs.
JIM ED was prompt at returning my phone call for a bid request. At the measurement meeting, he brought samples for me to look at, talked about the various product options & the process in which it would be installed.
I got several bids from various companies and found Synthetic turf pros product to be of better quality, and therefore awarded them the contract.
A day and time of 7:00am was set. The crew was on time, actually a few mins early. Which was impressive, as contractors today seem to have no regard for other people's time. I was very pleased they were on time, which shows respect for the customer and the job.
I met the crew, quickly walked the foreman thru the job, he asked if I had questions. While I was talking with the forman the crew wasted not a second to start unloading their tools and products in the back yard in what appeared to be a methodical pre-determined location(s) and promptly went to work. It was very clear that everybody had a job to do & everybody did their job - there was no standing around by employees looking for directions.
The crew foreman called me about an hour before they finished to say they were starting to wrap up. Unfortunately I got hung up in a meeting and couldn't make it back before they left. When I arrived home I found the job completed clean washed and blown off. The attention to detail to getting the grass around my rock bordered bed was perfectly done with turf cut into the cracks and crevices between the rocks, shows the attention to detail.
The end result is a spectacular looking Product, and a spectacular looking back yard. This is my second house back yard to be done by synthetic turf pro's, and would not have a second thought about having them perform another installation for me in the future. I was very impressed with what I experienced, and without sounding corny or cliché I do seriously recommend them to anybody who is looking for synthetic grass installation.
Kimberly, I am totally impressed with the group you have assembled, their work ethic , and the end product they produce..
Mark McCormack -.Allen, Texas
Beautiful job! Left everything clean!! Very friendly and fast
Marco and the team at Synethetic Grass Pros are a first class organization. The process is seamless and the install looks amazing! Not sure why we waited this long to install turf in our backyard.
I found SGP via a neighborhood recommendation on nextdoor.com and have been very pleased with their installation in my backyard. Pricing was reasonable and the installation was professional and efficient. Over the past 16 months, there has been some settling in my yard and a few small (tiny) depressions formed on the turf. Nothing major, but I was concerned about these developing into something more as time went on. Marco at SGP quickly dispatched a team to fix the minor issues. In addition, they re-rolled my putting green, which needed a little attention too. The turf is as good as new and I look forward to it lasting for many years to come. I highly recommend Synthetic Grass Pros.
Love my new putting green! Great price and service. Marco was awesome to work with on my home simulator project.
The guys were here at the time they had told me. They were ready to go and got right to work. They had excellent team work. I was pleased with their work and they performed the work as it was explained to me. It was a pleasant experience working with them. My lawn looks the best that it's ever looked! Thank you so much!
I continue to be impressed by these guys. Our installation process went really well — very professional and meticulous throughout the process and the clean-up. After six months we noticed a shallow spot near a sprinkler head. I worked with Jim Ed and Fandy to coordinate the in-warranty repair which was completed promptly. Fandy and his team did a great job fixing the issue, and then went over and beyond by power-brushing the entire yard, blowing it off, then offered to sanitize/deodorize the yard (all complimentary). Very impressed.
The crew from Synthetic Grass Pros are just the best. They are extremely professional, work really hard, and have a great attitude and take great pride in their work. My family (including our two dogs) couldn't be happier about our new backyard. The tone starts at the top, and Cesar (far right - crew chief) set a tremendous example for his team to follow. SGPros are fortunate to have such a great crew and leader like Cesar. Their work was excellent - and the finished project better than expected!
Marco and Synthetic Grass Pros were Great company to work with..
Synthetic Grass Pros were great to work with. Jim Ed came out twice to look at our yard and answer all of our questions around what we were wanting to do with it. He even suggested a couple of things that we hadn't fully thought through. He showed up on the first day of install and made sure the crew exactly what needed to be done.
On the day of install Moises and his crew were here by 7:30 and ready to start shortly after. They made sure we had a care out of the garage since they needed the drive way most of the day. They also helped get a large metal post in concrete out of the ground along with fixing an issue with our sprinkler system. The crew didn't slow down both days they were here and were very friendly. They also looked like they truly enjoyed work which speaks volumes.
On the final day of install the crew did a full run through with our sprinkler system to make sure everything was working. There were a couple of sprinkler heads that didn't get a cute for and they quickly fixed them and we were left with an amazing backyard.
We have already used our new yard and putting green daily and don't see it slowing down anytime soon. We have fallen in love with our backyard again and we can't wait to use it for many years to come. Thank you Jim Ed, Moises and Crew, we greatly appreciate everything you did!
From the beginning of laying my synthetic grass, the service has been fantastic! I love the quality and low maintenance of their synthetic grass product, I had a small maintenance issue and the maintenance crew went beyond their duties to discover a small hole in my sprinkler head. I was extremely comfortable with their professionalism and knowledge of their product. I would highly recommend! Linda
Professional, quality, detail-oriented, respectful: From start to finish, Synthetic Grass Pros exceeded my expectations. Jim Ed communicated clearly during our pre-installation meeting and was onsite at the beginning of the day that they installed the turf. Francisco and his crew worked like a well orchestrated team. He answered my questions with patience, respect and professionalism. Also, I couldn't help but notice that the team seemed to be happy as they worked. That speaks to the company and leadership. If that is where my compliments ended, it would show this group's exceptionalism. However, there is more. We have had a variety of crews in our yard for the past two months. This crew stood out as being very careful not to get debris in the pool and is the only crew that left the patio and back yard cleaner than when they arrived. I cannot say enough good things about our experience with Synthetic Grass Pros!
**I am in the Dallas area** Jim Ed was our product specialist we used and very knowledgeable on the different options. The job was completed by "Juan's crew" and we were very impressed with their workmanship, punctuality, and how efficient they were getting the job completed and cleaned up afterwards. Happy customer
I will edit my post later to provide pictures but I have used them for all sections of my home starting 3 years back. The turf that was installed 3 years ago still looks brand new - still gets tons of compliments. They are a very professional and reliable company. I just did a renovation to my home which required parts of the turf in the yard to be peeled back and a line dug for my electrical to be buried - was so worried this was going to destroy my yard but Jason's team put it all back together and it looks just as good as install day. Will be having them come out again to do the last section of the yard once my guest house is built. One of the most professional companies we have done business with.
Reached back out for my 2nd job totaling 18k and got blown off by Sean. Sure they do great work, but horrible communication should not go along with that. He’s lost my business and I’m not referring anymore customers, I’ve referred 3 jobs over 4 years.
So should have written this months ago and totally forgot. I had turf installed in my back yard and absolutely love it and while the product is awesome what really makes it is the company who has been super easy to deal with in the picking of the grass. Great knowledge in finding the right grass for your needs. The installation was done by a super professional crew and it has held up well for the last 5 months. Then I busted a pipe under my turf and called them to help me out. The crew was amazing again. They patched the pipe and if you did not know they came out you could not tell. The grass looks brand new and they re-brushed it with the machine so the whole yard looked perfect before they left. A friendly professional company that is just easy to work with.
The team that arrived was prompt and professional!! Got the job done quickly and it looks fantastic! Highly recommend!
Synthetic grass pros are THE BEST! Product is beautiful and install was perfection!
I had a bad customer experience initially with the company but was still thrilled with the product. The owner personally reached out to me and resolved my issue while personally apologizing for the inconvenience in a way that was incredibly professional and honest. Highly recommend.
I am so pleased with the process of installing my new turf. Great job and excellent results. We will enjoy this area for a long, long time. Great job Sean.
They were very professional and quick. Hard working dudes! I highly recommend them.
Definitely THE Top Tier artificial turf installation company around. The customer experience is VERY informative and personable throughout the whole process... everyone I spoke with was very friendly and knowledgeable, including the installers. And beyond the wonderful experience, they really do outstanding and detail-oriented work. Thank you guys!!!
Guys showed up on time and went straight to work. Everybody was in a good mood
What a wonderful experience we have had! Everything from start to finish was uneventful. Sean came out to give us the estimate and share with us what Synthetic Grass Pros could do for us. We have a very shady backyard and could NOT get the grass to grow. The day of the installation couldn't have been better. They were scheduled to arrive at 7:15 and they were prompt and what a crew that we had. Everyone had a task and they were efficient, but more than that ---- you could tell, they loved their job. We now have another area that we need to upgrade and guess who we are calling? You guessed it, Synthetic Grass Pros. They are the best.
Exelente
Excellent work and customer service! We are very pleased!
These guys are top notch. I had a green installed by a "cheaper" company, and got what I paid for. These guys bailed me out, made a very professional repair job (almost a complete replacement), and it looks fantastic. Cheaper ain't always better...go with the pros!
This company truly knows the meaning of customer service. This initial install was perfect. The crew showed up early and got straight to work. My nosy neighbor watched every moment of their work and she commented to me later that she had never seen such a hard working crew. The turf was beautiful. Then disaster struck. Another company (who will remain nameless) came to bury a piece of fiber optic cable and they lifted two edges of the turf and really meed it up. They didn't know how to put it back in place and left a sloppy mess behind them. I called the problem in to Synthetic Grass Pros and got back on their schedule. They rolled a truck and put everything right. I am impressed with this company. Their crews are on-time, work until the job is done, and are polite and professional. I would not hesitate to recommend this company. Talk to them about what you need. They will explain things clearly and answer any questions that you have.
Scotty and the team at Synthetic Grass Pros does a fabulous job. Scotty was very responsive and helpful throughout the whole process. The installation really looks amazing and I highly recommend them. Great job team!
Great company, very professional, crews are extremely knowledgeable and thorough! I love my new Synthetic Turf. I had no previous experience with it so I had no idea how easy it is to care for, no maintenance and does not pool water even after heavy rain events. Everyone that has seen my synthetic grass comments on how beautiful it is and natural looking. I highly recommend Synthetic Grass Pros.
Excellent company
I highly recommend Synthetic Grass Pros. I had the pleasure of working with Scotty. We had a large area to cover and he helped me get to a good price and the install was seamless! He has a great team and the finish out is perfect!
The best installations of premium artificial turf around.
Out of all of the synthetic turf companies out there, I found this diamond, Synthetic Grass Pros. I needed an area for my dogs to conduct their "business" as they wore down the real grass, and this was the best solution. Scotty, from S.G.P. highly suggested their K9 Deluxe turf for the dog run area. Their crew was on time, and kept the work area clean the entire time. They kept me current on the entire process, answered all of my questions and reviewed the entire area when they finished. My existing drainage and sprinkler areas were kept in consideration, sprinkler heads were capped where needed. I would absolutely hire them again.
It is always a pleasure to work with Synthetic Grass Pros. They supply quality product to us in a timely manner! Thank you for the great job you do and the great customer service!
I found Shawn online and noticed the positive reviews so I gave him a call and he came out. I have a small fenced in backyard that had major drainage issues. It always stayed too muddy to grow grass well and my boys didn't enjoy playing in it. Sean and his team came out quickly, gave me a very fair and transparent quote for synthetic pet turf, new stone patio and planting beds, ran conduit for electrical for my electrician to install lights and speakers, etc. I have never experienced such attention to detail by every crew member, complete adherence to the work quoted and even going above and beyond in a couple of places. I cannot recommend Shawn and Synthetic Grass Pros highly enough!
We couldn't be more impressed with Synthetic Grass Pros. Sean was extremely professional and explained our options without any attempt to sell us a more expensive product that wasn't right for our application. Cesar and his crew worked quickly and their attention to detail was spot on. The final product looks beautiful! And, most importantly, our dogs love it!
The synthetic grass we chose looks amazing. People don't even realize its not real at first. Sean did a great job explaining the options and product and the crew did an amazing job on the install!
Sean, Francisco and their respective crews exceeded the high expectations I already had for them from several neighborhood referrals. From the initial no-pressure and transparent sales process all the way thru final detailing of the installation every single representative of the company was top-notch. Communication through unexpected weather issues was great. The crew was very respectful of our space and our continuous needs to get vehicles out of garage, etc. Install was immaculate and I knew I chose the right company when I saw a crew member turning over the new mulch in one of our beds to hide the sand that had been blown into the bed as part of the install process.
Very good experience. Crew was on time, work area kept clean, meticulous in their work. Dealing with Sean went very well.
Sean, Leo and Cesar and the rest of the crew were very professional in their work. I could not be happier with my grass. Sean was very helpful from the start and Cesar and his crew were exceptional!
I have worked with Scotty Bagley on several projects and he is an outstanding communicated and Synthetic Grass Pros install top of the line product and stand behind their work.
From start to finish, this team was 1st Class! Sean was friendly, and easy to work with and flexible with our entire construction project. Ceasar was friendly and helpful with installation. The final project is better than what I expected and we are so glad we made the decision to have the turf installed - and even more pleased we went with Synthetic Grass Pros!
Super impressed with this extremely awesome company. Very professional crew, quick and efficient. Scotty and the boys made sure everything went smoothly during our install. They went above and beyond for us and we are so appreciative and happy to have found such incredible people.
Husband and wife owners who support the dog rescue community too is always a plus!
I am in love with my new backyard! I had grass installed for my daughter"s new playground. The crew was very professional and had it done in 1 day. The best part is that now my daughter and dogs no longer track dead grass and mud into my house. I love my yard so much I am thinking about using them again to do my front yard now!
This is the first time that I have ever been so satisfied with a service that I feel almost obligated to leave a review. We recently had our entire back yard covered with synthetic turf and I could not be more satisfied with the results. I am always nervous when it comes to big service jobs being performed. I have pretty high standards but these guys not only met but exceeded them. Scotty Bagley was a true professional in the sense that he provided us with all the information up front without a hint of pressure. The crew that performed the job was great as well. The level of detail they put into the job was truly amazing. Now I just hope it lasts a lifetime, not likely but I can wish. Again thank you so much,
Brian, Amy, Mari and Frito
We really love our backyard turf. It has been great fun for our kids and dog. No mowing, no mess, no mud, always green. The service has been great even after installation when a few adjustments were needed. Thank you Marco for taking care of us.
Synthetic Grass Pros installed turf in a troublesome area of our back yard that would not sustain natural grass because of shade. Their work was excellent and we and our two dogs couldn't be happier. We appreciate the quality of their product and their installation. Best of all, no more mud!! We highly recommend SGP to anyone thinking of synthetic turf.
Rick and Kim Jones
first and foremost, i cant thank you enough for the outstanding job your crew did in installing our grass! it looks amazing! our dogs are in heaven. No more mud. No more maintence and no upkeep! Best of all, no watering! When people see pics of the turf, they can not believe its artificial. We love it.
thanks again for a job well done!
Dan and Karyn
- 5 photos
- 138 reviews
- 4.9 rating
- phone: +1 972-420-7800
- website: https://www.syntheticgrasspros.com/?utm_source=google&utm_medium=organic&utm_campaign=local_dallas
- address: 10550 Maybank Dr, Dallas, TX 75220
- coordinates: 32.867937, -96.8865007
- Turf supplier
- Landscaper
- Sunday: Closed
- Monday: 7 AM–5 PM
- Tuesday: 7 AM–5 PM
- Wednesday: 7 AM–5 PM
- Thursday: 7 AM–5 PM
- Friday: 7 AM–5 PM
- Saturday: Closed
- Onsite services: yes
- Wheelchair accessible entrance: yes
- Wheelchair accessible parking lot: yes